- City of Toledo (Toledo, OH)
- Customer Service Contact Center Representative Print (https://www.governmentjobs.com/careers/toledooh/jobs/newprint/2513998) Apply Customer ... required. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of: + Working in a customer service contact center work environment. + Telephone and email… more
- ITW (Troy, OH)
- …GED (Required); Associate's degree in Business or related field (Preferred) + Contact Center or Customer Service Experience: 2+ years of experience in a ... direct customer service or contact center role. **PHYSICAL DEMANDS & WORK ENVIRONMENT** The physical demands and work environment characteristics… more
- Guardian Life (Columbus, OH)
- …**You will:** + Serve as a company ambassador by delivering exceptional customer service in the contact center . + Collaborate across teams to solve ... orientated, and you thrive in a fast-paced environment where best in class customer service is your standard. You're patient, empathetic, detail orientated, and… more
- UGI Corporation (Brooklyn Heights, OH)
- …+ High School Diploma or Equivalent. + One to two years customer service experience; in a contact center preferred. + Demonstrated understanding of ... customer inquiries, order processing, modifications to account information, and handling of customer complaints in a contact center environment. This role… more
- UGI Corporation (Brooklyn Heights, OH)
- …or Equivalent; Associate/Bachelors degree preferred Three to five years customer service experience in a contact center environment Working Conditions ... customer complaints when needed -Willingly supports additional customer contact types/cases as assigned -Effectively supports/leads...Work occurs inside a contact center - potential for 24/7/365-day operations in future. Reasonable… more
- Kyndryl (Columbus, OH)
- … agents. + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- Navient (Columbus, OH)
- …**The Contact Center Engineer position will report to the Director, Customer Experience.** **As the Contact Center Engineer, you will:** + Oversee ... including: + **Private student loans** - low rates, people-first service , and flexible payments. + **Student loan refinancing** -...the configuration and customization of contact center software to align with business… more
- MetroHealth (Brooklyn Heights, OH)
- …or escalate to Nurse Triage team. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.** Qualifications: Required: High ... care professionals and patients, and/or utilizing phones and computers to perform customer service duties in a high-volume environment. * Associate's degree… more
- American Electric Power (Columbus, OH)
- …data. Our mission is to help create a brighter future for our customers. The Contact Center Trainer will be responsible for executing training delivery for new ... training content and delivery format for the AEP Energy Contact Center . **Job Description** **What You'll Do:**...and/or virtual training on sales, products, systems, procedures, and customer service techniques for all new and… more
- Fifth Third Bank, NA (Cincinnati, OH)
- … skills and the ability to articulate and explain information clearly. + Previous customer service or call center experience preferred. + Excellent telephone ... Third Bank. GENERAL FUNCTION: Handles telephone calls providing outstanding customer service . By using job knowledge and...products and services. + Good problem solving skills. Consumer Contact Center Professional I At Fifth Third,… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …to work well independently + Excellent interpersonal and communication skills Dividend - Call Center Customer Service Agent At Fifth Third, we understand the ... FUNCTION: This person will be the first point of contact for customers who have general inquiries, concerns, or...of professionalism and the ability to provide world class customer service when speaking with customers. Responsible… more
- Cleveland Clinic (Cleveland, OH)
- …ideal future caregiver include: + High School Diploma or GED + One year of call or contact center or telephone operator experience OR two years of customer ... respected healthcare organizations in the world. As a Call Center Support Operator, you will answer and provide information...dial or are in emergency situations. + Provide relay service for hearing impaired callers. + Answer routine questions… more
- Cleveland Clinic (Cleveland, OH)
- …in the nation. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Customer service ... proud Magnet Hospital awarded by the American Nurses Credentialing Center , the highest honor an organization can receive for... or telephone operator experience OR two years of customer service experience. Preferred qualifications for the… more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- …+ Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service . + Demonstrates exceptional understanding of military culture ... Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates expertise in handling and… more
- ARAMARK (Cleveland, OH)
- …documentation of service requests; uses software to log activity Provides customer service and maintains a friendly and effective demeanor toward customers, ... The Dispatcher is responsible for responding to inbound calls and requests for service needs by allocating the accurate resources to facilitate the transport of… more
- MetroHealth (Brooklyn Heights, OH)
- …and leads training content and activities related to Epic front-end applications, customer service , phone skills, and other MetroHealth applications and ... to positive patient experiences. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.** Qualifications: Required:… more
- Valvoline (Mason, OH)
- …on the fast-track to success. + The overall operation of a service center : hiring, training, discipline of employees, customer service , maintaining store ... you reach every milestone. **What you'll do** As a Service Center Manager, you will blend technical...to lead, develop and train others in providing superior customer service . No day is ever dull.… more
- Valvoline (Mason, OH)
- …blend technical and management skills to lead, develop and train others in providing superior customer service . No day is ever dull. You'll be on the move, ... trust and win repeat, loyal customers + Assist the Service Center Manager (SCM) in the daily...a safe and secure working environment + Provide superior customer service leadership **How you'll succeed** +… more
- Sedgwick (Cincinnati, OH)
- …to the appropriate contact at multiple locations or escalates to Service Center Specialist/management as needed. + Attendance during scheduled work hours ... a Great Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Service Center Representative- Blue Ash| Cincinnati, OH (In-Office ) 12pm -8pm… more
- Sedgwick (Cincinnati, OH)
- …to the appropriate contact at multiple locations or escalates to Service Center Specialist/management as needed. + Attendance during scheduled work hours ... Great Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Service Center Representative | Cincinnati, OH (In-Office) 12pm-8pm shift with… more