- Courtyard Marriott OSU (Columbus, OH)
- …for creating the first impression experience for our guests . The Front Desk Agent will process all guest check-ins by confirming reservations, assigning rooms, ... Marriott Columbus OSU is currently seeking a Front Desk Agent to join our team! Both Full and Part...Hospitality Management , a company committed to providing quality service and memorable guest experiences in a… more
- The Wave at Marblehead (Lakeside Marblehead, OH)
- …excellent customer service . This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of the ... guest experience, such as check-in, check-out, and problem resolution....discretion, display effective problem-solving skills, and provide excellent customer service . Additionally, he/she must have the ability to multi-task,… more
- The Wave at Marblehead (Lakeside Marblehead, OH)
- …The Laundry Attendant contributes to the hotel's commitment to high quality guest satisfaction and teamwork by safely and efficiently processing guest ... and discretion, display effective problem-solving skills, and provide excellent customer service . Additionally, he/she must have the ability to multi-task, maintain… more
- Hilton Cincinnati Netherland Plaza (Cincinnati, OH)
- …supervision of all front office staff members, and ensure they're providing exceptional guest service and uphold hotel policies *Generate occupancy reports and ... opportunity and have previous experience as a front desk agent ? We're hiring a hotel director of front office...general manager *Direct front desk operations and ensure customer service meets our high standards for guest … more
- The Wave at Marblehead (Lakeside Marblehead, OH)
- …and inviting environment. This position is responsible for maintaining the cleanliness of guest rooms as assigned. Consistently ensures all areas of the hotel are ... cleaned to specified standards to achieve high levels of guest satisfaction. General: This employee must display effective listening and communication skills,… more
- Kimpton Hotels & Restaurants (Cleveland, OH)
- …and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX ... operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a… more
- Hilton (Columbus, OH)
- …**Front Office** Team at the **Hilton Columbus Downtown** is currently seeking an **Overnight Guest Service Agent \(Full Time\)** to work at our ... much more\! **What will I be doing?** As a Guest Services Agent , you would be responsible...hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you… more
- Drury Hotels (Grove City, OH)
- …and 5:30 pm Kickback service , which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high ... and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you:… more
- Drury Hotels (Orange Village, OH)
- …Company expectations. Requires thorough knowledge of marketing and sales programs. Performs duties of guest service agent , night audit or other positions as ... supervision, assists management team with supervising the front desk / guest service positions of the hotel. Ensures Drury Hotels' policies and procedures… more
- IHG (Cleveland, OH)
- …sheets and brochures to guests as requested. + Respond appropriately to guest complaints. Make appropriate service recovery gestures according to established ... Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, and cancellations in accordance with established standards… more
- IHG (Cleveland, OH)
- …+ Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull ... **Role Purpose** The moment a guest steps into one of our hotels, they...into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely… more
- ASM Global (Columbus, OH)
- …Join us to make legends happen! THE ROLE The Public Safety Agent participates in the day-to-day functions of securing, directing, and promoting security ... activity and violations of campus policy + Respond to guest conflicts, medical situations, and other incidents + Provide...code of conduct and safety procedures + Provide exceptional service to all patrons + Performs regular and routine… more
- Hotel Equities (Akron, OH)
- …to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure ... hospitality management company, is currently searching for a remarkable Front Desk Agent for the Residence Inn AkronSouth/Green in Akron, Ohio. Job Purpose: Responds… more
- Chipotle Mexican Grill (Columbus, OH)
- …solutions within the ServiceCloud platform. (7%) + Building customizations for Salesforce Service Cloud Console, optimizing agent workflows, and enhancing their ... understanding data exchange protocols. (7%) + Collaborating with vendors and service providers related to ServiceNow, including managing integrations, and resolving… more
