- ManpowerGroup (Avon Lake, OH)
- … Support ** **Location: Avon Lake, OH** **Pay Range: 24.45** **What's the Job?** + Provide IT Service Desk support via telephone, email, or remote ... Lake, is seeking to add a Level 1 Tech Support position to their team. In this position, you...Analyst **What's Needed?** + 1-5 years experience in help desk / service desk environment + Communication… more
- OhioHealth (Columbus, OH)
- … IT Endpoint Service Desk Agent reports to the Manager of IT Service Desk and will be physically located within various OhioHealth Facilities. The ... users. They focus on the successful resolution of all IT support activities. They participate in training...how they integrate with the ITIL Service Support Processes. Experience in a similar size IT… more
- Post Holdings Inc. (New Albany, OH)
- …and documentation of IT services via the IT Support Desk and following the IT Service Management processes. Broad technical knowledge of ... most difficult customer support issues within the IT Support Desk . This role...and ITIL processes is required. + Expert understanding of IT Service Desk policies, standards,… more
- GovCIO (Columbus, OH)
- …end-users to resolve issues related to IT hardware and software. The service desk analyst team lead monitors service delivery activities to ... gather support documents + Provides coaching to service desk agents to address performance issues...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- CompuCom (Columbus, OH)
- …for a Service Desk Tech III to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls for ... They are the first point of contact for all service requests needing support for technical/ IT...+ Minimum of 24 months+ experience working in an IT Service Desk /Inbound Call Center… more
- Robert Half Technology (Dallas, OH)
- …and the ability to mentor junior analysts while maintaining high standards of customer service . POSITION: IT SUPPORT ANALYST LEVEL II LOCATION: DOWNTOWN ... Description We are seeking a skilled and proactive Level 2 IT Support Analyst to join our dynamic IT operations team. This role serves as the escalation… more
- Cayuse Holdings (Columbus, OH)
- …customer support or IT support . + Experience with ServiceNow IT Service Management System. + Customer service experience and strong focus on ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse...and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example … more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- …duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate...sufficiently to appropriately refer the incident to the correct IT support group. + Track issues using… more
- TEKsystems (Columbus, OH)
- …Top Skills Details servicenow,end user support ,windows 11 Description seeking an experienced Service Desk Engineer with a minimum of three years of direct ... end-user support experience to join our dynamic IT ...IT infrastructure. Preferred Technical Skills: -Traditional PC hardware support -Trellix endpoint protection -Jira Service Management,… more
- NANA Regional Corporation (Wright Patterson AFB, OH)
- …AFB, Ohio. To join our team of outstanding professionals, apply today! **Responsibilities** + Provides Service Desk support 24 hours a day for 365 days per ... and be the single point of contact for all IT related issues for both internal and external customers....status reports. + Assists Air Force Network (AFNET) Enterprise Service Desk (ESD) with resolution of Remedy… more
- Daisy Brand (Wooster, OH)
- …Daisy Brand is currently looking for a junior to mid-level (Field) Service Desk Technician. Primarily, the candidate will support local branch end users and ... workstations, servers, and network hardware + Work as Help Desk /Desktop Support staff to address reported issues...staff to address reported issues and act as onsite support for IT projects + Update progress… more
- Robert Half Technology (Cleveland, OH)
- …are looking for a dedicated Help Desk Analyst to provide technical support and troubleshooting expertise for our IT systems and manufacturing processes. This ... * Possess at least 3 years of experience in IT support and troubleshooting within a discrete...and basic troubleshooting techniques. * Be skilled in managing service desk tickets and resolving Windows-related issues.… more
- ChenMed (Cleveland, OH)
- …join our team. The Lead, Care Facilitator is dedicated to providing VIP customer service to every patient and customer who enters the center. Through adherence of ... the best solutions and options for our patients in support of the overall center experience. He/she plays a...guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the… more
- MSys Inc. (Columbus, OH)
- …technical proficiency in operating systems (Windows, macOS) 3 Years + Experience with the Service Now IT service management application. 3 Years Contact the ... Job summary: Title: Help Desk Analyst - Onsite Location: Columbus, OH, United...administers hardware and/or software in areas such as workstation support , network administration, server administration, business continuity, information security,… more
- ITW (Troy, OH)
- …join our growing IT team! The IT Analyst is a member of the IT Service Desk and is responsible for managing user requests while providing support ... as assisting remote locations utilizing remote software tools. The IT Service Desk is responsible...and network problems, building and maintaining workstations, mobile device support , provide training and guidance to our customers, perform… more
- Cardinal Health (Dublin, OH)
- **What IT Service Center contributes to Cardinal...4+ years of experience, preferred + 1-3 years of IT Call Center/Help Desk experience, preferred + ... Technology solutions and strategies that enable operations and drive business value. IT Service Center resolves client/customer technical issues through virtual,… more
- TekSynap (Columbus, OH)
- …Administrator **Overview** We are seeking an ** IT Support Specialist** to support the Enterprise Service Desk (ESD) with Defense Logistics Agency ... assurance policies, principles, and practices. + May be required to support DLA's eProcurement system, a segment of its SAP-based enterprise resource… more
- Huntington Ingalls Industries (Dayton, OH)
- …replacement in support of IT budget planning + Week 15: Provide help desk support for all IT networks and communications systems for on-site and ... Intro to HII and customer teams - AFLCMC/WB + Week 3: Intro to IT Support to include planning, design, acquisition, installation and set-up, testing,… more
- Parker Hannifin Corporation (Ravenna, OH)
- …of Network architectures. + PC installation, configuring and troubleshooting. + LAN / WAN support . + Help Desk support . + Active Directory, SCCM, GPO. ... and global environments while focused on continuous improvement in support of the IT strategic vision and...employees & vendors. + Must have a strong customer service focus both internal and external. + Strong written… more
- PDS Tech Commercial, Inc. (Cincinnati, OH)
- …launch your career to the next level. **What You'll Do** As part of a 24/7 IT support rotation, you'll help ensure uninterrupted operations at our mills by: + ... skills + Basic understanding of networks, WAN/LAN concepts, and IT support functions + Familiarity with Microsoft...related field + 1-2 years of experience in help desk or technical support + Certifications: AZ-900… more