- Lumen (Columbus, OH)
- …Join us as we digitally connect the world and shape the future. **The Role** The Sr Lead Customer Insights Manager is a key contributor within the Growth and ... home position within the US **The Main Responsibilities** + Execute customer insights programs, including qualitative and quantitative research, segmentation,… more
- Oracle (Columbus, OH)
- …We are seeking a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within the NetSuite ... and NetSuite internally and externally. As Sr Manager, CS Insights Content and Engagement, you will lead ...help CS influence pipeline, accelerate deals, and deliver exceptional customer outcomes. **Key Responsibilities** * Lead , coach,… more
- Lumen (Columbus, OH)
- …Main Responsibilities** + Lead the development and execution of customer insights programs, including qualitative and quantitative research, segmentation, ... and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role...years in a leadership capacity. + Proven ability to lead cross-functional teams and influence senior stakeholders.… more
- PNC (Cleveland, OH)
- …valued and have an opportunity to contribute to the company's success. As a Senior Marketing Lead within PNC's Marketing organization, you will be based in ... results, in an inclusive and high-performing culture. As the Senior Marketing Lead for New Branch Marketing,...marketing, distribution, sales and product to deliver an exceptional customer experience. What you'll do: * Lead … more
- Cayuse Holdings (Columbus, OH)
- …advanced data visualization tools and predictive analytics, the Reporting & Analytics Lead provides actionable insights on customer behavior, operational ... **Overview** The Senior Reporting & Analytics Lead will...operational procedures, technology platforms, and training programs using data insights . + Deliver ongoing analysis of customer … more
- ITW (Solon, OH)
- **Job Description:** Customer -Back Innovation, driven by consumer insights and pain points is the root of all our New Product Development work at ITW Permatex. ... Reporting to the Director of Marketing, the Insights & Innovation Manager is a high visibility, high...a new product pipeline, give confidence in research methodologies, lead projects that include both internal and external resources… more
- Coinbase (Columbus, OH)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- Citizens (Columbus, OH)
- …The Consumer Lending Strategy & Business Analytics team at Citizens advises senior leadership with actionable insights that shape day-to-day execution and ... analytic standards, architecting scalable data solutions, and delivering executive-ready insights . You will lead cross-functional initiatives, mentor analysts,… more
- Merck (Columbus, OH)
- **Job Description** **Role Summary** + The Regional Medical Scientific Senior Director Team Lead (RMSD TL) is a credentialed therapeutic and disease expert (MD, ... field medical plans, ensuring the team delivers high-impact scientific exchange, insights , congress engagement, and research contributions that advance US Medical… more
- Coinbase (Columbus, OH)
- …of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on ensuring Coinbase customers have a ... alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to...business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an… more
- Sprinklr (OH)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...unify data, break down silos, and act on real-time insights . Today, 1,900+ enterprises and 60% of the Fortune… more
- Lumen (Columbus, OH)
- …Architect plays a pivotal role in bridging technical strategy with customer -centric delivery. The Lifecycle Architect maintains deep engagement with customer ... Sales, Engineering, PMO Teams by providing architectural guidance throughout the customer lifecycle, This role bridges technical strategy with customer -centric… more
- The Hartford (Columbus, OH)
- …our team as we help shape the future. The Enterprise Data Services Department's Customer Data Ecosystem Operations Team is looking for a skilled Sr. Staff AI Data ... Engineer (Tech Lead ) to join our team. This is an exciting...and transforming it into high-quality data products for actionable insights , using a mix of solutions spanning AI and… more
- Nestle (Cincinnati, OH)
- …grow and thrive. _This position is not eligible for Visa Sponsorship._ The Senior Customer Account Specialist (SCAS) will have an end-to-end relationship with ... Harris Teeter and lead new GCK business opportunities within Kroger. This is...plans-from new item launches to 4P-driven initiatives. Craft compelling customer presentations and customized selling stories that cover assortment,… more
- Coinbase (Columbus, OH)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... facing support technology ecosystem. *What you'll be doing* * Lead multiple engineering teams building customer -facing tools...* Partner with Product and CX to use metrics, customer feedback, and voice-of- customer insights … more
- JPMorgan Chase (Columbus, OH)
- …make a meaningful impact while sharpening your product management skills. As a Senior Product Associate in the Customer Acquisition Experiences team, you will ... You enjoy delivering innovative customer experiences, driving value for customers, guiding successful...often - Be vocal. Share strategy, roadmap, progress, and insights broadly and systematically. Craft the narrative and cadence… more
- Bath & Body Works (Reynoldsburg, OH)
- …their best at work, at home, and in their communities. The Enterprise Insights department is responsible for creating Customer /Consumer knowledge by providing ... and Consumer sentiment through in-house and vendor-led approaches. The Senior Market Research Analyst is a key partner in...work with large, raw datasets in Excel to extract insights and summarize customer feedback efficiently. +… more
- Merck (Columbus, OH)
- **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education ... and resources. They do this to support customer operational and financial needs such as reimbursement information...progress towards quality goals. + Providing customers with key insights by keeping apprised of professional and health care… more
- Dodge Construction Network (Columbus, OH)
- …and expansion + Partner with Customer Success and Product teams to translate customer insights into playbooks that improve gross retention and customer ... Senior Director, Product Marketing Location: Remote, United States...to identify champions and build advocacy programs that turn customer success into brand success + Lead … more
- Cardinal Health (Columbus, OH)
- …and enhance patient care through intelligent inventory management. **_Job Summary_** The ** Senior Marketing Manager for Customer Experience & Growth** will be ... satisfaction, and growth through thoughtful marketing initiatives. **_Responsibilities_** + Lead market research initiatives to measure customer satisfaction… more