- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working knowledge and progressive… more
- NANA Regional Corporation (Wright Patterson AFB, OH)
- …AFB, Ohio. To join our team of outstanding professionals, apply today! **Responsibilities** + Provides Service Desk support 24 hours a day for 365 days per year ... Provides the following types of Level I1 and Level II support: + Remote Support: provide remote diagnosis/resolution of...status reports. + Assists Air Force Network (AFNET) Enterprise Service Desk (ESD) with resolution of Remedy… more