- Wells Fargo (Columbus, OH)
- **About this role:** Wells Fargo is seeking a Technology Director to lead Customer Service Management (CSM) within Branch Systems and Transformation ... Technology (BSTT). The Technology Director will focus on delivering commitments...protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and… more
- CenterWell (Columbus, OH)
- …telephony, CRM platforms, self- service tools and AI/automation capabilities. The Director of CenterWell Call Center Technology Enablement will be responsible ... caring community and help us put health first** The Director of CenterWell Call Center Technology Enablement...implementations, process redesign and digital innovation to enhance the customer and agent experience. You will oversee a portfolio… more
- PNC (Cleveland, OH)
- …have an opportunity to contribute to the company's success. As a Director of Technology Communications within PNC's Marketing and Communications organization, ... will be considered. Other locations may be considered. The Director of Technology Communications will be charged...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- PNC (Strongsville, OH)
- …valued and have an opportunity to contribute to the company's success. As a Technology Execution Director within PNC's Line of Business CIO Group, you will ... be based in one of PNC's technology hubs. Pittsburgh, PA is the first preference, however,...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Otsuka America Pharmaceutical Inc. (Columbus, OH)
- **Associate Director , Field Technology [CNS or Nephrology]** **Position Summary** The Associate Director , Field Technology is responsible for leading the ... adoption of sales systems, including CRM, Field Reporting, and other field technology tools. This role will focus on strategic enhancements, system performance, and… more
- Verint Systems, Inc. (Columbus, OH)
- …business outcomes for executive audiences. + Ability to effectively and successfully handle customer service issues and conflict situations + Ability to learn ... Learn more at www.verint.com . **Overview of Job Function:** Verint's Strategic Customer Engagement Director focuses on building long-term, mutually beneficial… more
- Danaher Corporation (Cincinnati, OH)
- …and/or organizational priorities to achieve goals and objectives. + Partner with Operations, Customer Service and other teams to ensure full execution of ... Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Director , Aftermarket & Service Sales is responsible… more
- Crane Aerospace & Electronics (Elyria, OH)
- …combined with the sensitivity to the opinions and needs of others. The Senior Director of Operations will have a customer -focused style coupled with a ... **Sr. Director of Operations (Fluid)** Location **OH, Elyria** **CA,...than a century. Known for our excellence in pumping technology , our Elyria site produced the first-ever positive displacement… more
- Philips (Orange Village, OH)
- **Sales Director , Service Solutions - National Accounts** This position offers the opportunity to play a vital role in increasing equipment and service ... Tier 1 IDN Account Executives to drive larger scale service and equipment partnerships at the highest level of...improve market share. + Drive funnel growth based on customer intelligence, customer engagement and driving integral… more
- Sylvan Learning (Holland, OH)
- …ability to supervise, coach, and develop teachers/instructional staff * Strong customer service , interpersonal, and communication skills * Strong analytical ... to meet Center needs and to control labor costs * Partners with Center Director to run day-to-day operations including customer account management * Motivates… more
- Sylvan Learning (Lewis Center, OH)
- …Center operations. ESSENTIAL JOB FUNCTIONS * Ensures timely and high-quality personal customer service response to all calls and walk-in inquiries; Ensures ... Director is responsible for delivering a high-quality personal customer experience by ensuring that Sylvan education programs are...degree required * A minimum of three years of customer service experience; Retail sales experience preferred… more
- Sylvan Learning (Holland, OH)
- …the Franchisee. ESSENTIAL JOB FUNCTIONS * Ensures timely and high quality personal customer service response to all calls and walk-in inquiries; Ensures calls ... Director : Toledo - Holland GENERAL SUMMARY The Center Director is responsible for managing the overall customer...degree required * A minimum of three years of customer service experience; Retail sales experience preferred… more
- Fujifilm (Columbus, OH)
- …Create marketing dashboards that deliver timely, accurate and insightful information by service offering, campaign, region, tactic, customer segment and line of ... **Position Overview** The **Digital Marketing Operations Director ** is a global role requiring proven experience in developing, executing, managing, and optimizing… more
- NiSource (Columbus, OH)
- …and advances in both customer related technology and the customer functional domain. Oversees the service providers and other vendors delivering services ... The IT Director - Applications ( Customer Systems) is...and NIPSCO businesses. Responsible for operational excellence across the customer technology team, including implementing ITIL best… more
- Concentrix (Columbus, OH)
- …as well as overall client satisfaction. **Concentrix is a global leader in customer experience solutions and technology , improving business performance for some ... Job Title: Director Account Management Job Description Concentrix is looking...clients worldwide. Our vision is to be the greatest customer engagement services company in the world, rich in… more
- SHI (Columbus, OH)
- …software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service , retention, and sales growth ... International Corp. has helped organizations change the world through technology . We've grown every year since, and today we're...in our offices or yours.** **Job Summary** The Sr. Director - IT Asset Management (ITAM) Sales role is… more
- ProMedica Health System (Toledo, OH)
- …operational lead and strategic partner for biomedical engineering and healthcare technology vendors. Facilitate communication, service escalations, and alignment ... The Director of Biomedical Engineering Services serves as the...organizational leader responsible for managing biomedical engineering and healthcare technology support for both in-house and third party repair… more
- Otsuka America Pharmaceutical Inc. (Columbus, OH)
- …Precision Health (OPH) is the next step in our evolution. We are a health technology and services organization on a mission. And that mission is to get people the ... at the right time in their health journey through data and technology , leveraging the power of personal connection and deep, data-driven understanding of… more
- Renaissance (Columbus, OH)
- …organizational capability and foster employee engagement. This role will provide excellent customer service , ensure systems and processes are efficient, ... to ensure they are delivering services as outlined and expected. Provide excellent customer service to support internal customers and contract carriers, brokers,… more
- Kyndryl (Columbus, OH)
- **Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more