- The Hartford (OK)
- …sales experience and comfort with negotiating and overcoming objections + Current or prior call center experience preferred + Ability to adapt and thrive in a ... integrity and a strong ethical foundation. We put the customer at the center of everything we do and foster a collaborative, communicative, and continuously… more
- Mass Markets (OK)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer's experience, providing exceptional solutions to… more
- Mass Markets (OK)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... + Appropriately escalate customer dissatisfaction with managerial team + Ensure first call resolution through problems solving and effective call handling… more
- Sedgwick (Oklahoma City, OK)
- …auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal communication and active ... auto insurance experience** + At least 1 year of customer service experience; call center experience strongly preferred **Skills & Knowledge** + Strong customer… more
- Mass Markets (OK)
- …diploma or GED + Must hold a valid Healthcare Insurance License + Previous call center experience is preferred. + Proficient in Microsoft Word, Excel, ... industry. We are seeking a Spanish-speaking Licensed Health Insurance Agent . As a key member of our team, you...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (OK)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION DETAILS WANT AN… more
- The Hartford (OK)
- …license required. + 2+ years of recent Property & Casualty experience is preferred. + Call center experience valued + Strong sales acumen with the ability to ... negotiate and sell all messages including those that may be difficult. + Excellent written and interpersonal communication skills. + Competitive nature and strong desire to win. + Demonstration of solid time, organizational, and desk management skills with… more
- Mass Markets (OK)
- …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that performance standards ... skills, excellent problem-solving abilities, and a deep understanding of call center operations. To be considered for...+ Provide ongoing training and development programs to enhance agent skills and knowledge. + Offer guidance and support… more
- Mass Markets (OK)
- …in a high-volume or call center environment. + Prior call center experience (as a recruiter or agent ) is strongly preferred. + Strong knowledge of ... and a passion for connecting top talent with meaningful opportunities. Prior call center experience and a good track record of successful work history are… more
- ASM Research, An Accenture Federal Services Company (Oklahoma City, OK)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and fluent ... to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer… more
- Mass Markets (OK)
- …2-3 years of experience in real-time monitoring, report analysis, and workforce management within a call center environment. + Experience in a call center ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (OK)
- …role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for monitoring ... calls, assessing agent performance, analyzing data trends, and recommending process improvements....Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Cardinal Health (Oklahoma City, OK)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- NTT America, Inc. (Oklahoma City, OK)
- …for the development, implementation, and day-to-day execution of the data center capital expenditures construction supply chain program. This position is responsible ... etc.) with suppliers; investigate, respond, and bring closure to suppliers, buyer's agent , or other internal NTT GDC Americas, Inc. stakeholders. + Team with… more
- Verint Systems, Inc. (Oklahoma City, OK)
- …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... Duties and Essential Responsibilities:** + Create insights (CXSA, Hybrid, Scorecard, Agent Level Reporting, Dashboards, ad hoc) which as requested by customers… more
- Sharecare (Oklahoma City, OK)
- …chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with...service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency… more
- NTT America, Inc. (Oklahoma City, OK)
- …Authentication process All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material. Must ... Performance and Issue Tracking** + Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations. + Remote… more
- Teleperformance USA (OK)
- …+ **Empathy** + **Knowledge** + **TP Processes (for internal only)** + ** Call Center Acumen** + **Supervisor Role Understanding** + **Technology** + ... you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is… more