- ASM Research, An Accenture Federal Services Company (Oklahoma City, OK)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... basis, as well as through long-term projects. + Provides call quality metrics data to generate and...+ Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of… more
- Dobson Fiber (Oklahoma City, OK)
- We are seeking a detail-oriented and proactive Quality Assurance (QA) Representative to join our team. This role plays a vital part in ensuring exceptional ... customer experiences by evaluating call quality , monitoring workflow accuracy, and supporting...as assigned REQUIREMENTS: . 2+ years of experience in quality assurance or training roles, required. .… more
- Veterans Affairs, Veterans Health Administration (Tulsa, OK)
- …documentation. Ability to contribute to departmental administrative processes through quality assurance , shared governance, or committee representation as ... anesthetic services delivered throughout the facility are of the highest quality to promote patient safety, satisfaction, and improve outcomes and efficiencies.… more
- Northrop Grumman (Oklahoma City, OK)
- …customers, vendors, and company representatives + Acts as local on-site representative to customer's organization + Recommends corrective actions and resolves ... response to customer support requests + Available for weekend and after hours on call on an as needed basis **Basic Qualifications:** + High School diploma or… more
- Owens & Minor (Tulsa, OK)
- …that will enhance patient care. + Participates in the institution's quality assurance /performance improvement initiatives as requested. + Performs timely ... and related needs as needed during regular business hours and on an On- Call basis. + Effectively works and coordinates timely discharges with Customer Care Center… more