- Dobson Fiber (Oklahoma City, OK)
- …of product offerings using step-by-step solutions in a call center environment. Scope: The Tier 2 Support Techs work within the Dobson operating system to create ... services for a rapidly growing customer base. Duties: Provide Advance troubleshooting support for Tier 1 escalations of various DSL/FTTH/FTTB/VOIP solutions.… more
- SKC Communication Products LLC (OK)
- Tier I Service Technician + Provide customer service...ensure SKC operates up to standards on a daily basis. Tier II -in addition to Tier I ... Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other team members...*varies by region* QUALIFICATIONS Education College degree preferred Experience Tier 1 - 0-2 years Tier 2… more
- SKC Communication Products LLC (OK)
- …and custom panels or products are fabricated as directed by Lead Field Technician or Sales Engineer. Assigned tasks relating to job site work are maintained ... facilitate improvements to the installation process. Provide any other support to ensure SKC operates up to standards on...to train employees and clients on room systems. Lead technician on highest level of AV systems. Possesses advanced… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- … I is to provide front-line for the Love's Support Center. The Help Desk Technician - Tier I's job is to ensure proper computer operation so that end users ... Desk Technician - Tier...for all incoming requests. + Field necessary requests to the Support Center via both telephone and e-mail to ensure courteous,… more
- GovCIO (Oklahoma City, OK)
- …Operating Procedures), Knowledge Base Articles (KBs), and Training manuals for Tier I support . + Works with Tier I/ II /III and other groups to resolve ... Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to...CompTIA Security+* CompTIA Network+* CompTIA A+* HDICSC: HDI Desktop Support Technician * Microsoft 365 Certified: Modern Desktip… more