- Pearl Interactive Network (Phoenix, AZ)
- …for coaching, accountability, and service excellence, we want to stay connected. The ** Call ** ** Center Supervisor ** **(CCS)** is responsible for providing ... out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in… more
- CVS Health (Phoenix, AZ)
- …Guidelines. **Required Qualifications** Demonstrated leadership abilities. Experience with inbound call center operations. **Preferred Qualifications** - 2 years ... - Develops, motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering excellent customer service. Is visible and… more
- Transdev (Phoenix, AZ)
- …* High school education, GED or equivalent * Minimum of 2 years of call center supervisor experience, preferably in the transportation industry * ... / HR / Accounting Job Type: Full Time Req ID: 5337 Pay Group: UC8 Cost Center : 55506 The above statements are intended to describe the general nature and level of… more
- EMCOR Group (Tempe, AZ)
- …+ Bachelors degree or equivalent experience' + Minimum two years of call center /customer service experience; Previous leadership experience desired + Proficiency ... with MS Office and SharePoint. Ability to work within call center software and use other performance monitoring programs + Good communication and listening… more
- US Foods (Phoenix, AZ)
- …SITE (https://www.myworkday.com/usfoods/d/task/2998$47185.htmld) Join Our Community of Food People! The Supervisor , Crisis and Resiliency Center (CRC), will be ... analysts and ensuring that operational objectives are met. The Supervisor , Crisis and Resiliency Center position is...needed and your contact information. A member of our HR department will return your call within two business… more
- Nestle (Glendale, AZ)
- …for Visa Sponsorship._ **Position Overview:** Responsible for all day-to-day Distribution Center (DC) activities including, but not limited to, work scheduling, ... data collection and reporting related to performance. Supervises distribution center employees. Ensures that whole team abides by all...join a cohort of others who have chosen to call Nestle home. The Nestle Companies are equal employment… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Molina Healthcare (Phoenix, AZ)
- …experience in healthcare/ health plan industry, including 1+ years as a supervisor . * Strong communication skills * Strong analytic and problem solving abilities ... **Preferred Education** Associate's or Bachelor's Degree **Preferred Experience** 3+ years of healthcare or health plan supervisory experience. Managed Care operations experience. Prior Medical Assistant experience. To all current Molina employees: If you are… more
- NTT America, Inc. (Mesa, AZ)
- …Data Center physical infrastructure, equipment, and personnel. The Security Site Supervisor will work closely with the Data Center Operations Team (DCOPS) ... in place and functioning properly at an assigned data center location. The Security Site Supervisor will...normal business hours, including weekends, late nights, holidays, and on- call support, as needed to support onsite staff and… more
- Evolent (Phoenix, AZ)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... **What You'll Be Doing:** Evolent is looking for a Supervisor , Provider Services to play a pivotal role in...to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of… more
- AssistRx (Phoenix, AZ)
- …coaches associates to ensure their success; manages performance + Collaborates with call center management staff to execute programs to facilitate conversion, ... facilitate the enrollment process, and conduct benefits investigation. The Supervisor plans and implements operational service center ...Been involved in or managed special projects in a call center or similar environment. Benefits +… more
- EMCOR Group (Tempe, AZ)
- …to communicate effectively and efficiently with all functions of the Operations Staff and Call Center Operations team to carry out the objectives of the program ... manufacturing, pharmaceutical, transportation, and education sectors. **Job Title: Operations Supervisor ** **Job Summary:** Assumes the overall responsibility for the… more
- Sonora Quest (Phoenix, AZ)
- …degree. + Must have previous experience in customer service in a Call Center environment. **PREFERRED QUALIFICATIONS** + Additional Related education and/or ... billing area. Assists, resolves and reports any problems to supervisor regarding the day to day operations in the...coaching to staff as needed, under the guidance of supervisor . Provides ongoing education and constructive feedback to the… more
- TTEC (Phoenix, AZ)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... or the ability to successfully complete the college of insurance program and obtain a license What You Can Expect + Supportive of your career and professional development + An inclusive culture and community minded organization where giving back is encouraged… more
- Paycom Online (Phoenix, AZ)
- Manages the Data Center and related mechanical devices. Manages and designs hardware deployments and cabling inside the Data Center . Documents the network and ... Assists in the design and engineering of the data center and future datacenter related initiatives. Mentors junior team...for employees in this position to either work an on- call schedule or be on site within a short… more
- Paycom Online (Phoenix, AZ)
- Manages the Data Center and related mechanical devices including power, cooling and battery backup. Manages and designs hardware deployments, equipment, and cabling ... inside the Data Center . Documents the Data Center processes, and...time at keyboard/terminal** + **Maintain effective working relationships with supervisor and coworkers** + **Work flexible hours, including weekends… more
- Paycom Online (Phoenix, AZ)
- Primary point of contact for Data Center technologies and related mechanical devices. Participates in projects to design and implement mechanical and electrical ... improvements to data centers. Develops procedures to outline data center processes, and related tasks. Participates and leads in...for employees in this position to either work an on- call schedule or be on site within a short… more
- Fresenius Medical Center (Phoenix, AZ)
- …and effective operation of facility. * Transports equipment as needed with supervisor consent. * Participates in monthly technical and regulatory meetings. * ... state/federal regulations and company policy. * Provides scheduled after hour technical on- call coverage for your clinics as needed. **EDUCATION AND CREDENTIALS:** +… more
- City National Bank (Phoenix, AZ)
- …to ensure accurate information provided to clients. Suggests updates to procedures in the Call Center Reference Guide. * Screens callers requesting to speak to ... day to day supervision of the bank's Client Contact Center which responds to a broad range of operational...and procedures. WHAT WILL YOU DO? * Utilizes Automatic Call Distribution (ACD) system to monitor call … more
- Cardinal Health (Phoenix, AZ)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more