- TEKsystems (Chandler, AZ)
- …related to credit card, checking account, and business complaints. Typical Day: The Sr . Escalations Representative is assigned cases regarding customer ... complaints and handles appropriately. They will talk to the customer, research the complaint, resolve the complaint, and work with other business units within the company in the context of the complaint. They may have to put a complaint on hold and come back… more
- TEKsystems (Chandler, AZ)
- …system. + Independently handle high-level escalated complaints. + Coordinate with the Escalations team to manage daily operations. What We're Looking For + Strong ... verbal communication skills - able to de-escalate upset customers (expect 5+ high-level calls per day). + Excellent written communication - clear and professional email responses. + Detail-oriented - follow policies and procedures accurately. + Time management… more
- TEKsystems (Chandler, AZ)
- …and external customers to resolve their issues. * Interact with the immediate Escalations team to oversee day to day activities of the support Escalations ... Team Skills complaint handling, complaint resolution, escalation calls, banking customer service, financial services, ms office suite Additional Skills & Qualifications Desired Skills Strong communication skills with the ability to de-escalate customers over… more
- TEKsystems (Chandler, AZ)
- …and external customers to resolve their issues. * Interact with the immediate Escalations team to oversee day to day activities of the support Escalations ... Team Skills complaint handling, complaint resolution, escalation calls, banking customer service, financial services, ms office suite Top Skills Details complaint handling, complaint resolution, escalation calls Additional Skills & Qualifications Desired… more
- TEKsystems (Chandler, AZ)
- …for completion. This specific area is handling complaints related to credit card, checking account, and business complaints. Typical Day: Team member reviews ... Overview: Team members will be working in complaints department regarding escalated complaints for anything within the bank. A complaint will come in to this area and it will initially be handled by a separate intake team who will then do the initial discovery… more
- UKG (Ultimate Kronos Group) (Scottsdale, AZ)
- …We are seeking a dynamic, customer-focused individual to join our team as a Sr . Account Representative . In this role, you will support an assigned dedicated ... in late payments and/or failure to file returns accurately + Address customer escalations regarding tax issues and provide critical care support as necessary + Works… more
- UKG (Ultimate Kronos Group) (Scottsdale, AZ)
- …purpose. We're united by purpose, inspired by you. The Payroll Representative performs payroll-related functions, including processing, tax compliance, review of ... reporting in a multi-site, multi-state, high-volume environment. The Payroll Representative also provides exceptional customer service. This position typically… more
- Ryder System (Phoenix, AZ)
- …Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\_ **Summary** The Senior Network Engineering Lead provides engineering, deployment of ... Network support for all locations. Support includes, but is not limited to, escalations for issues with Network access, WI-FI, Internet connectivity, PC hardware &… more
- Banner Health (Mesa, AZ)
- …care related complaints and grievances, including reviews of patient records, escalations and adhering to applicable system guidelines and regulatory requirements. ... 2. Communicates directly with clinical and senior executive leadership to obtain thorough investigative findings in...or three to five years' as a Customer/Patient Relations Representative ; or three to five years' working in Clinical… more