- Atlantic Health System (Morristown, NJ)
- The Call Center Team is seeking a...will include but not be limited to: + Analyze data , create charts and PowerPoint presentations on KPI's + ... full-time intern to work alongside our internal call center management team. The interns' responsibilities...Establish objectives, based on historical data , generate forecast and determine strategies to improve performance… more
- Insight Global (Clifton, NJ)
- Job Description The Command Center Analyst is responsible for the day-to-day monitoring of network and Infrastructure operations. Provide customer service, ... Data Centers * Participate in the weekly 24/7 on- call schedule * Provide proactive and reactive assistance to...* Strong analytical and problem solving skills. CCNA preferred Data Center support experience null We are… more
- City of New York (New York, NY)
- …Engineering and GIS Data Development, the selected applicant will be a Data Analyst working to improve, analyze, visualize and report on geospatial ... information through the integration, analysis, and visualization of essential data distributed in the form of maps, datasets, summary...FOLLOWING: The selected candidate will be assigned to an on- call Emergency Operations Center (EOC) team and… more
- New York State Civil Service (Brooklyn, NY)
- NY HELP Yes Agency Labor, Department of Title Business Systems Analyst 2- Brooklyn (UIAB, NY HELPS) Occupational Category Other Professional Careers Salary Grade 23 ... State NY Zip Code 11201 Duties Description Standard Duties:As a Business System Analyst 2 with the Unemployment Insurance Appeal Board (UIAB), duties will include,… more
- City of New York (New York, NY)
- …listening to call recordings and reviewing text/chat transcripts as well as end-to-end call data such as case records. - Be responsible for implementing an ... Corrective Action Plan to address deficiencies. - Ongoing monitoring and rating of call center counselor and peer support specialist performance using a contact… more
- NBC Universal (Englewood Cliffs, NJ)
- …the agent assisted technical support process. The CXOC (Customer Experience Operations Center ) Analyst will triage technical issues-including direct contact with ... authenticity and inspire people to thrive. The Customer NOC Analyst at Media Group Technology, will be part our...this role will collaborate with our Customer Care Team; data /analytics; incident/problem teams; and our technical and product teams.… more
- MTA (New York, NY)
- …complex voice related technologies including telephone, voice mail, pagers, cell phone, and call center services. + Participate in the evaluation of new products ... Telecom Support Analyst Lvl 5 Job ID: 11203 Business Unit:...voicemail etc.) + Coordinate the development of voice and data proposals for service improvements. + Monitor and analyze… more
- Mount Sinai Health System (New York, NY)
- **Job Description** **LIS (Laboratory Information Systems) Application Analyst II - Digital and Technology Partners - Onsite/hybrid, Req#3024400** **Must be in NY, ... onsite Monday - Friday; some hybrid occasionally.** The Application Analyst II helps in the evaluation of client area...support preferred. + Ability to maintain monitoring systems for data and system integrity. + Ability to track tasks,… more
- Molina Healthcare (New York, NY)
- …3-5 years relevant experience with Workforce Management methodologies - expert level with call centers experience with call center operations, processes, and ... coverage and propose solutions for the best possible outcome. Data integrity is critical to success, as is attention...experience with Workforce Management methodologies - expert level with call centers experience with call center… more
- City of New York (New York, NY)
- …Benefit Access Centers/Model Offices which includes, but is not limited to, the Family Services Call Center , Union Square Job Center , Refugee Job Center , ... Job Description APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE Family Independence Administration provides temporary help to… more
- City of New York (New York, NY)
- …City in every borough and within the subway system. The Joint Command Center (JCC), a unit within the division, conducts interagency rapid outreach deployment from ... following appropriate regulations and follow agency policy and procedures. Oversee data collection for programs including their utilization of Client Assistance and… more