- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Evolent (Providence, RI)
- … Supervisor , Provider Services to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of operations ... costs. The ideal candidate will bring strong leadership skills, a background in contact center management, and a passion for improving healthcare outcomes.… more
- CVS Health (Cumberland, RI)
- …and maintenance of their shift and team. This individual is the main point of contact during their shift and manage to all incoming emails to ensure accurate and ... both CAS coordinators and field employees + Report to Senior Management when required. + 10% Travel required. +...a climate of support and motivation for the operation center staff. **Required Qualifications** + 2-3 years emergency dispatch… more
- CenterWell (Taunton, MA)
- …CenterWell, a Humana company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior -focused primary care, ... patient goals and outcomes. + Confer with the RN Supervisor regarding needed changes in the Plan of Treatment....in implementing the nursing plan of care. + Maintain contact with patients, physicians, clinical manager(s), other members of… more
- Beth Israel Lahey Health (Sharon, MA)
- …a difference in people's lives.** Reporting directly to the Practice Manager and Senior Director of Nursing, the Team Nurse position is responsible for performing ... difficult and/or unpredictable situations. Work progress is monitored by supervisor /manager. 4. Written Communications: Ability to communicate clearly and… more
- Cardinal Health (Providence, RI)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND ... + Ability to identify, document and submit Adverse Events during customer contact or via received documentation **_Qualifications_** + High School Diploma, GED or… more
- Cardinal Health (Providence, RI)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Training and ... Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. **Responsibilities:** + Conduct quality reviews of Adverse Events… more
- Cardinal Health (Providence, RI)
- …on standard work; receives detailed instruction on new assignments * Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND ... * Ability to identify, document and submit Adverse Events during customer contact or via received documentation **Qualifications** * Minimum high school diploma or… more