- Boston Mutual Life Insurance (Canton, MA)
- …**Reports To:** Manager- Technical and Production **FLSA Status:** Non-exempt **Department:** Customer Experience **Grade:** 14 All Boston Mutual employees who ... the workplace. + We are **_FOR_** providing a personalized customer experience to our policyholders and producers....and associates "better than where we found them." The ** Lead - Technical and Production** is a knowledgeable and… more
- Prime Therapeutics (Providence, RI)
- …other audiences. The director leads teams that consult, provide insights from voice of customer (VOC) and lead experience design and journey management ... tools used to gather and respond to customer feedback + Lead brand, customer and product experience improvements by enabling and managing closed-loop… more
- Zurich NA (Providence, RI)
- F&I Customer Service Team Lead 123256 Zurich...+ Associates Degree and 3 or more years of experience with Insurance and/or customer service knowledge ... is seeking an F&I Customer Service Team Lead to join our Finance & Insurance (F&I) team....Diploma or Equivalent and 5 or more years of experience with Insurance and/or customer service knowledge… more
- Burlington (Milford, MA)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- Datavant (Providence, RI)
- …This is a highly visible, strategic role with significant influence over customer experience and business outcomes. **You Will:** + Lead a team of ... for healthcare. We are seeking an experienced Director of Customer Success to lead and grow a...Bring to the Table:** + 10+ years of relevant experience in Customer Success, Account Management, or… more
- Sharecare (Providence, RI)
- …visit www.sharecare.com . **Job Summary:** We are seeking a dedicated and proactive Caregiver Experience Lead to join our team. This role is integral in ensuring ... and efficient work environment for our employees. The Employee Experience Lead will manage a team of... in managing call center operations or a similar customer service/support environment. + Strong leadership and team management… more
- Burlington (Milford, MA)
- …on the sales floor, ensuring a consistently positive customer and associate experience . The Retail Store Closing Lead will circulate throughout the store and ... leadership rotation schedule. **Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead...Store Closing Lead will provide a great Customer Service experience to all customers and… more
- Verint Systems, Inc. (Providence, RI)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... local regulations **Preferred Requirements:** + Advanced degree preferred + Prior experience as a Team Lead or Supervisor preferred + Experience in full… more
- CVS Health (Woonsocket, RI)
- …functions, different perspectives, and different styles of leadership. + 10+ years' experience demonstrated ability to lead a large organization and manage ... consumers and drives retailer choice, delivering short and longer-term customer , trip, and basket growth for CVS. You will...perspectives, and different styles of leadership. + 15+ years' experience demonstrated ability to lead a large… more
- Concentrix (Providence, RI)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... Job Title: Lead Project Manager Job Description We're Concentrix. The...for this position is 6/11/2025. At Concentrix, we provide customer experience solutions that may involve handling… more
- CBRE (Providence, RI)
- …skills with the ability to effectively assess client needs + Demonstrated customer relationship management experience + Requires advanced financial and analytics ... Business Development Principal - AMS Sales Lead (I&L Sector) Job ID 205699 Posted 18-Feb-2025...and/or ability required. + Complex solutions sales or consulting experience required, commercial Real Estate or outsourcing experience… more
- CBRE (Providence, RI)
- Digital & Technology Lead - Life Sciences Job ID 213292 Posted 03-Apr-2025 Service line GWS Segment Role type Full-time Areas of Interest Digital & ... applications within corporate real estate. The ideal candidate will have experience demonstrating AI to enhance decision-making, optimize portfolio management, and… more
- JPMorgan Chase (Bridgewater, MA)
- …is passionate about taking care of our customers and employees, providing an exceptional customer experience , and working with the Branch Manager to set the tone ... to suit their financial needs. As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the...tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging… more
- Citizens (Johnston, RI)
- …which will add value to the achievement of business objectives and enhance the customer experience + Be flexible to react and/or implement change initiatives + ... Description The Collections Lead is responsible for managing multiple operational controls,...to the achievement of business objectives and enhance the customer experience + Be flexible to react… more
- Vontier (Providence, RI)
- …of the position** The position purpose is twofold. The primary focus is to lead and develop GVR's Global eMobility business (Konect) with focus on accounts within ... of special importance. In this role of Global Commercial Lead you will work with and lead ...processed and delivered by coordinating with Sales Administration and/or Customer Service and/or Operations departments + Coordinate with the… more
- Ryder System (Providence, RI)
- …HERE. (https://ryder.com/job-applicant-privacy-policy)\_ **Summary** The Senior Network Engineering Lead provides engineering, deployment of engineering solutions ... requirements. Manage project activities for network services in alignment with business/ customer "Go Live" schedules. + Providing overall third level IT Network… more
- TTEC (Providence, RI)
- …them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for ... the spark that brightens days and ignite your career with TTEC's award-winning employment experience . As a Seasonal Healthcare Team Lead working remotely in USA,… more
- Cardinal Health (Providence, RI)
- …Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates, ... drop-ships), processing chargebacks and vendor invoices and developing and negotiating customer and group purchasing contracts. + Demonstrates knowledge of financial… more
- CBRE (Providence, RI)
- …multiple factors to determine compensation, including a candidate's education, training, and experience . The minimum salary for the Lead Application Engineer ... Lead Application Engineer-Niagara Expert Job ID 212515 Posted...as the technical liaison between owner/construction managers Delivers on-site customer operator training on the use of the installed… more
- Eliassen Group (Providence, RI)
- …omni-channel customer journey analyses. As the Adobe CJA Development Lead , your primary responsibilities will include building and maintaining high-quality Data ... **Adobe CJA Development Lead ** **Anywhere** **Type:** Permanent **Category:** Data **Industry:** Technology...customer segmentation, and marketing automation best practices. + Experience in the Sports, Media, or Entertainment industry is… more