- DXC Technology (Manhattan, NY)
- … or Financial Services industry experience or Product specific experience. + Prior Call Center experience is highly preferred. + A demonstrated ability to ... across the Enterprise Technology Stack for business process outsourcing, insurance , analytics and engineering, applications, security, cloud, IT outsourcing, and… more
- City of New York (New York, NY)
- …literature and education materials. The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible for providing customer ... External Affairs is the Bureau of Customer Support Services Call Center . The DOHMH Call ...death certificates in person, online or via mail. The Call Agent will also guide customers on… more
- City of New York (New York, NY)
- …REPRESENTATIVE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people of New ... literature and education materials. Position Summary: The Customer Information Representative- Call Agent will communicate effectively on the telephone and… more
- Sedgwick (New York, NY)
- …as a Great Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent **_Schedule:_** Monday - Friday 9:00 ... HS diploma or GED required. **Active property & casualty insurance agent /producer license is required.** **Experience** At...At least one (1) year of customer service experience; call center experience strongly preferred. **Skills &… more
- Guardian Life (New York, NY)
- …impact of agentic AI initiatives, including improvements in self-service adoption, call avoidance, and agent performance. + Multi-Functional Collaboration: ... and ethical behavior of autonomous agents. + Understanding AI Agent Impact: Oversee the entire life cycle of an...teams to incorporate solutions into current platforms and contact center operations. + Security & Compliance: Make sure all… more
- Guardian Life (New York, NY)
- …RPA (attended & unattended bots), process automation, streamlining workflows, improving agent performance, and reducing Average Handling Time (AHT). + Call ... and IT teams to incorporate solutions into current platforms and contact center operations. + Security & Compliance: Ensure all initiatives align with data… more
- Eliassen Group (Stamford, CT)
- …and cable initiatives. These initiatives are centered around enhancing the customer and call agent experience. For instance, if an intake is submitted with ... and Vision benefits, 401k with company matching, and life insurance ._ **Responsibilities:** *The position will need executive presentation skills....suggestions for improving tools, enhancing call center services, or making enhancements to… more
- Compass Group, North America (New York, NY)
- …of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary ... career. **Job Summary** Schedule Monday-Friday, 12PM-9PM The Guest Service Agent (GSA) is responsible for establishing a warm, welcoming...to provide coverage and support during PTOs and sick call outs. *Learn EMS reservation system to assist with… more