- Novo Nordisk Inc. (Plainsboro, NJ)
- …and the ability to hold internal and external team members accountable; Strong customer service skills required Experience Managing Vendors and teams is ... related to the program. This position specializes in contact center patient support inclusive of digital, phone, and emerging...Enhance the PSP customer experience via benchmarking, customer feedback, auditing and active call monitoring… more
- Adecco US, Inc. (Pennington, NJ)
- Adecco is assisting a local client recruiting for Call Center Customer Service Representative opportunities in Pennington, NJ This is an excellent ... and you meet the qualifications listed below, apply now! Responsibilities for a Call Center Customer Service Representative include but are not limited… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …School diploma or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and ... US mail and chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting, faxing, chat, US mail,… more
- Simon & Schuster (Riverside, NJ)
- …degree preferred or relative business experience + 1 - 2 years Call Center and Customer Service experience preferred, particularly in a corporate ... website at www.simonandschuster.com. Simon & Schuster is currently seeking a Contact Center Customer Service Representative to join our Team. This position… more
- The Hertz Corporation (Trenton, NJ)
- … Customer Relations experience (applicable to internal candidates) + Prior call center and customer service experience + Knowledge of GAR, Carrent, PC ... **Job Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution … more
- Cardinal Health (Trenton, NJ)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_**...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- CenterWell (Trenton, NJ)
- …Qualifications** + Bachelor's Degree + 2+ years of experience in a call center , patient experience, or customer service role + Telephonic Sales, ... with empathy and efficiency, and providing actionable feedback to improve frontline service delivery. The Care Delivery Call Quality Professional ensures that… more
- Robert Half Technology (Princeton, NJ)
- …project management * Strong auditing skills to maintain quality standards * Experience in a Call Center Customer Service environment * Excellent ... for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best… more
- Robert Half Technology (Princeton, NJ)
- …is a plus * Strong SQL skills to query SQL databases Requirements Business Analysis, Call Center Customer Service , Document Review, Agile Scrum, Gap ... for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- … call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas ... as needed. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree or… more
- Lithia & Driveway (North Brunswick, NJ)
- …Advisor experience, a plus! + Call Center experience, a plus! + Customer service experience + We will train candidates who have great people skills! + ... DCH Brunswick Toyota DCH Brunswick Toyota Hiring: Sales Bdc Administrator/ Call Center Rep Join the Award-Winning Team...their targeted goals. If you have a knack for customer service and want to increase your… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to ... Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role... call volume. + Ability to provide effective customer service and deal tactfully and courteously… more
- Capital One (Trenton, NJ)
- …Diploma, GED or equivalent certification + At least 3 years of Customer Service or Call Center experience + At least 1 year of experience working in the ... Microsoft Office **Preferred Qualifications:** + At least 4 years of Customer Service or Call Center experience + At least 2 years of experience in the… more
- Kyndryl (Trenton, NJ)
- …cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + ... and workflow-driven architectures. + Deliver measurable outcomes such as improved first- call resolution, reduced handle time, and enhanced customer satisfaction.… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- … call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
- Oracle (Trenton, NJ)
- **Job Description** An Oracle Data Center Technician will perform key roles to delivering core infrastructure & foundational technologies within the OCI data ... center environments. As a skilled technician on a wide...is used and monitored by multiple internal Oracle Cloud service owners and teams. + Documentation of activities and… more
- RWJBarnabas Health (New Brunswick, NJ)
- …multi-line telephone, and other web-based application software. This position requires superior customer service skills, the ability to think critically and make ... this position must be proficient in running ABOUT's Transfer Center technology, Five9 phone systems with call ...all customers of RWJ Barnabas Health with an excellent service experience by consistently demonstrating our core and leader… more
- Oracle (Trenton, NJ)
- …of enterprise servers and cabling infrastructure. + Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA). + ... Rack and stack of data center equipment, including but not limited to servers, networking...after shift to the next team member(s). + Provide on- call emergency support at pre-determined times. + Participate and… more
- Humana (Trenton, NJ)
- …to understand business needs and develop architecture solutions and blueprints for the customer experience center platform solutions + Lead and govern technical ... members. The platforms consist of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market research. These platforms are at… more
- PNC (Bensalem, PA)
- …resolution. + Fosters a positive working environment that facilitates exceptional service and expanding profitable customer relationships. Grows branch revenue ... and have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's Retail Banking organization, you will be based at… more
