- SHI (Harrisburg, PA)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Trellix (Harrisburg, PA)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- EDB (Harrisburg, PA)
- …**What your impact will be** **LOCATION: US Central Time Zone** As EDB Strategic Customer Success Manager (CSM), you will be at the forefront ... being a champion for your accounts. You will develop, prioritize, and execute customer success plans to nurture and guide your customers along their journey with… more
- Confluent (Harrisburg, PA)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Enterprise Customer Success Manager (ECSM) will play a key role in driving ... customer success , retention, and expansion within our Enterprise accounts focused on Latin America accounts with potential to add other Americas accounts. ECSMs… more
- Cleo (Pottsville, PA)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- Utilities Service, LLC (Willow Grove, PA)
- ** Customer Success Manager ** Asplundh Tree Experts (Asplundh) is seeking a Customer Success Manager to join the Asplundh Digital Innovation Team, ... experience + Experience in Change Management, Software Training and Deployment, Customer Success , or a client-facing role + Experience in spatial based products… more
- Trustmark (Harrisburg, PA)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- EDB (Harrisburg, PA)
- …controls, and observability. For more information, visit www.enterprisedb.com ** Customer Success Digital Success Manager ** Boston, MA or Remote ... Time Zone **Job Summary:** Enterprise DB is seeking a highly motivated and experienced Customer Success Operations Manager to join our team. The Customer … more
- Trellix (Harrisburg, PA)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added The Product Manager , Customer Success position is a ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- Fortive Corporation (Pittsburgh, PA)
- **Regional Manager , Customer Success ** Overview: The Regional Manager , Customer Success is responsible for leading the Industrial Scientific ... Specialists, and Deal Desk Representatives. In this critical role, the Regional Manager , Customer Success will ensure a smooth and successful customer… more
- Cornerstone onDemand (Philadelphia, PA)
- …address client satisfaction issues in a SWAT approach. This position will report to the Customer Excellence team within Customer Success . **In this role you ... The Customer Excellence Manager is responsible for...presentation, consulting and analytical skills + Have passion for customer success + Enjoy working in a… more
- Honeywell (PA)
- …across different fields and industries. Are you ready to help us make the future? As a Customer Success Manager , you will work to ensure a customer 's ... for customers that match the technology offerings within the business. + Drive customer success while embedding in with the Honeywell field teams to build a… more
- GCG (Collegeville, PA)
- …understand primary business objectives, and recommend value deliverables + Communicate with Customer Success Manager and Territory Sales Managers as ... driven, goal-oriented Account Managers to join our Customer Success team!** As an Account Manager , you'll drive revenue growth and customer retention by… more
- Quadient (Harrisburg, PA)
- …Introduce and Hand clients over to the next set of responsible parties such as Quadient's Customer Success Manager , Account Manager , and Support Teams + ... The Implementation Solution Consultant is a Services role within the Customer Success (CS) function at Quadient, providing the foundation for new clients… more
- Proofpoint (Pittsburgh, PA)
- …resources and support to advance their careers, whether that be as an Account Representative, Customer Success Manager , Program Manager , or any other ... what they're doing! _We're committed to bringing passion and customer focus to the business._ **Corporate Overview** In today's...(BDRs) at Proofpoint have a direct impact on the success of our sales organization. Our BDRs are trusted… more
- Cardinal Health (Harrisburg, PA)
- …**_contributes to Cardinal Health_** The Clinical Manager for our Gastroenterology (GI) Customer Success team is responsible for leading the Customer ... specific objectives defined by the VP of Customer Success . In this role, the manager will be held primarily accountable for the overall direction and… more
- Bentley Systems (Exton, PA)
- Success Communications Manager **Location:** Hybrid, Home-based, or Office-based in the US (ET or CT preferred) **Position Summary:** At Bentley, we are driven ... across teams and functions with the Senior Director and Manager of Success Communications to develop comprehensive...**Possess a knack for strategic planning and execution of customer campaigns:** The Communications Manager should have… more
- Ford Motor Company (Harrisburg, PA)
- …businesses thrive today and into the new era of electrification. The Fleet Success Manager will primarily be responsible for generating new business through ... customer relationships post onboarding to include upselling and customer experience management. + Represent Fleet Success ...and customer experience management. + Represent Fleet Success Team at key dealer and customer … more
- SAP (Newtown Square, PA)
- …and Success Marketing team has a clear objective to help drive customer success in the cloud through data-driven marketing initiatives. We're focused on ... identify opportunities for content syndication. + Collaborate across Marketing, Portfolio Management, Customer Success , Customer Service and Delivery, Sales,… more
- Microsoft Corporation (Philadelphia, PA)
- As a **Sr. Director of Customer Success Account Management** - you lead a high performing team of Customer Success Account Managers (CSAMs) in varying ... This is an exciting role that will help fuel customer success through your leadership with business,...internal and external stakeholders. Through their team the CSAM Manager is responsible for driving a repeatable and predictable… more