- Proofpoint (Harrisburg, PA)
- …we're a leader in next-generation cybersecurity. Protection Starts with People. Proofpoint. The Role - Customer Success Manager The Customer Success ... at providing realized value from their partnership with us. Create and maintain Customer Success Plans (CSP) for each of your customers that align with their… more
- Forrester (Philadelphia, PA)
- …This Role:** As a member of Forrester's customer success organization, the Customer Success Manager II will be responsible for the engagement value ... partnership with Forrester. Monitoring the health of customer relationships, the Customer Success Manager II will predict and navigate customer … more
- Philips (Pittsburgh, PA)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and provide planning proposals for resources required, including risk assessment, and support in driving for success … more
- Rocket Software (Harrisburg, PA)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer … more
- Datavant (Harrisburg, PA)
- …professional, educational and life experiences to realize our bold vision for healthcare. The Customer Success Manager is part of the Datavant organization ... adjustment projects and reports on project status to all stakeholders. Datavant's Customer Success Managers are hybrid project management and consulting… more
- JPMorgan Chase (Philadelphia, PA)
- …connects consumers, providers, and payers for every healthcare payment transaction. The Customer Success Manager requires a self-motivated, problem-solving ... learn and be challenged in a fast paced, team-oriented environment. The Customer Success Manager is responsible for helping healthcare providers maximize the… more
- EBSCO Information Services (Harrisburg, PA)
- …and Editorial-to deliver a seamless and value-driven customer experience. The Customer Success Manager will ensure consistent service delivery across ... mission. Join us to help make an impact. **Your Opportunity** Customer Success Managers (CSMs) partner with EBSCO Clinical Decisions customers to ensure… more
- Renaissance (Philadelphia, PA)
- …of our wonderful Customer Success team! The responsibilities of a Digital Customer Success Manager - Scaled are: The Digital Scaled CSM goals are ... part of the team, collaboration and partnership is essential for driving customer success and achieving renewal goals for assessment and instructional tools! As… more
- Verint Systems, Inc. (Harrisburg, PA)
- …Reporting, Dashboards, ad hoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
- Confluent (Harrisburg, PA)
- … to join our Public Sector Professional Services team under the Customer Success organization. As an Engagement Manager , you will assure Customer ... an important Professional Services contact for our key customers, the Engagement Manager is a long-term, relationship-based, customer -facing role. Besides … more
- GCG (Harrisburg, PA)
- …a GCG Company, where we thrive on collaboration, innovation, and a shared commitment to customer success . As Product Manager , you will lead the entire ... **Overview** **About the Opportunity** As our Datacom Product Manager , you will play a key role in...and engineering teams, you will ensure our solutions exceed customer expectations while driving growth. Our team operates with… more
- Datavant (Harrisburg, PA)
- …flow of data across our platform. You will work closely with our other engineering manager and our Customer Success team to ensure successful go lives. ... the technical vision** for Datavant's delivery of Site Connect. + **Partner with Customer Success and Product to lead successful go lives.** + **Be a critical… more
- Sprinklr (PA)
- …de-risking challenges, and driving alignment across Sales, Product, Implementation, Support, and Customer Success . + **Shape the strategy during pre-sales** , ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer...long-term success . **What You'll Do:** As the ** Success Program Manager ** , you will lead… more
- PagerDuty (Harrisburg, PA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- DXC Technology (Harrisburg, PA)
- …or equivalent combination of education and experience + 5-7 years of experience in Customer Success , Account Management, or a technical customer -facing role. ... the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we **Location:** This is a remote… more
- EPAM Systems (Newtown, PA)
- …Req.#550050164 **\#LI-DNI** **Responsibilities** + Lead, mentor, and manage a team of customer success professionals, project managers, and other PMO staff + ... highlighting key performance indicators + Act as a delivery manager for high-priority programs and as an escalation point...across many stakeholders in the construct of delivering overall success for the customer + Develop effective… more
- Broadcom (Harrisburg, PA)
- …have a Candidate Account, please Sign-In before you apply.** **Job Description:** ** Customer Portfolio Manager ** **Overview** This position is responsible for ... (AOD) renewal and new business and ensuring a satisfied customer base to build a sustainable book of business...to build a sustainable book of business for future success in your assigned region. **Key Responsibilities** + Own… more
- Goodwill Industries of Southern New Jersey and Phi (Philadelphia, PA)
- CUSTOMER SERVICE MANAGER Job Details Job Location Bustleton Store - Philadelphia, PA Salary Range $18.25 - $22.25 Hourly Description The Customer Service ... the sales floor and obtaining set sales goals. The Customer Service Manager directs all aspects relating...with others to achieve business outcomes-concerns with the team success as well as individual performance. + Communicate Effectively… more
- Fortive Corporation (Pittsburgh, PA)
- …along with day-to-day users + Proven ability to engage across corporate functions ( Customer Success , Product Management, Sales, etc.) + Demonstratable success ... The Customer Relationship Manager is responsible for...bug and defect tracking + 5 years of related Customer Success experience **EDUCATION** Bachelor's Degree or… more
- Dodge Construction Network (Harrisburg, PA)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... existing SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through… more