- Robert Half Technology (Pittsburgh, PA)
- …of our help desk , ensuring high-quality customer service, managing the help desk team and providing hands-on IT Support. This is direct-permanent ... desk responses. * Establish and maintain customer service standards across the help desk team . * Serve as the first level of system issue triage and… more
- Robert Half Technology (Philadelphia, PA)
- …best practices to improve service delivery. * Regularly conduct training sessions for the help desk team , keeping them abreast with the latest technologies ... and troubleshooting guides. * Monitor the performance of the help desk team through key...Audio Visual and conference room support Requirements * Previous team lead /management experience * Experience with executive… more
- World Insurance Associates, LLC. (Philadelphia, PA)
- …/ self-funded analytics tools, models, and capabilities. People Management + May act as Team Lead to client service delivery colleagues. + Acts as a mentor, ... to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is… more
- Fujifilm (Harrisburg, PA)
- …additional level of expertise and experience to the customer service national support specialists team . The Lead NS3 will assist in driving all aspects of ... a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise… more
- Serco (Annville, PA)
- **Position Description** Join Serco's dynamic team supporting the Army National Guard (ARNG) Mission Command Training Support Program (MCTSP) at Fort Indiantown Gap, ... Sr. Principal Military Trainer - Mission Command Systems Training Lead , you will take a lead role...approval. In this role, you will: + Supervise a team of Individual Computer Based Trainers and ensure delivery… more
- ASM Research, An Accenture Federal Services Company (New Cumberland, PA)
- …administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time management skills + Prior ... Manages the daily operations of a team of geographically distributed Military OneSource Field Consultants assigned to work within a designated region. Assists in… more
- Serco (Annville, PA)
- **Position Description** Serco is seeking a Mission Command Doctrinal Training Team (DTT) Manager to join our team supporting the Mission Training Complex at ... may operate simultaneously and independently or as a multifunction team . + Provide live and constructive Mission Command training...familiar with site-wide operations and serve as deputy site lead in the absence of the site lead… more
- Serco (Annville, PA)
- …for training environment technical, networking, exercise design, and operational support. + Lead the technical team to install, operate, integrate, and ... **Position Description** Serco is seeking a Simulation Support Team (SST) Manager 1 to join our growing...in Pennsylvania. This role offers an exciting opportunity to lead and coordinate advanced technical support for military simulation… more
- University of Pennsylvania (Philadelphia, PA)
- …clubs, and Venture Lab. Encourage and facilitate entrepreneurial student groups to host team meetings and events at Tangen Hall. Lead initiatives to support ... Fair, VC Pitch Night, guest speaker series, and faculty preceptorials. Serve as project lead , collaborating with our programmatic team and the VL Student Board… more
- Saint-Gobain (Malvern, PA)
- …frameworks and other service management methodologies + Experienced in managing service desk operations + Demonstrated ability to lead cross-functional teams + ... satisfaction and operational excellence. **Escalation and Quality** + Oversee the team responsible for handling escalated IT issues, ensuring that complex problems… more
- Deloitte (Pittsburgh, PA)
- …with deal desk and contract review activities. Support our sales team with deal and contract structuring, RFI/RFP/Proposals, and contract review, drafting custom ... Responsibilities/Here is What You Will Do: Deal Desk Support, Contracting and Negotiations + Assist...terms. + Work actively with account leadership and quality team to identify and help mitigate post-signature… more
- Ricoh Americas Corporation (Pittsburgh, PA)
- …business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an ... in advancing strategic partnerships with clients and industry partners. Lead complex and technical bids including identifying and comprehending...future. If you are seeking a purpose-driven and passionate team , come create with us, and help … more
- University of Pennsylvania (Philadelphia, PA)
- …the ability to work in a multidisciplinary team and delegate tasks among team members and lead in training activities of new staff. Background check ... but can operate more independently while also being a team player. Prior experience as a research assistant, data...Computer Room; Requires extensive safetyPhysical EffortTypically sitting at a desk or table; Occasional lifting 25 lb. or less… more
- University of Pennsylvania (Philadelphia, PA)
- …adopting new integrations, and partnering with our Slate Consultant and the Slate Help Desk to resolve complex technical challenges, ensuring the CRM remains ... the school's recruitment and enrollment goals. This position collaborates with the admissions team , degree programs' staff and works with staff across the school to… more
- Comcast (Downingtown, PA)
- …industry is desired + 5+ years experience in IT Infrastructure/Network group (not application help desk ) + 5+ years experience in CO, Headend and /or NOC ... be willing to accept additional assignments, and take the lead , and assist other team members as...support you need when it matters most, and should help you care for those who matter most. That's… more
- Robert Half Technology (Pittsburgh, PA)
- …network and security requirements efficiently. IT Support Oversight: Manage 24x7 Help Desk operations, ensuring streamlined support processes. Requirements ... ensure compliance with regulations, and address potential threats proactively. Team Leadership & Mentorship: Lead a team of network and security specialists,… more
- Carollo Engineers (Philadelphia, PA)
- …of water and wastewater facilities. We are seeking a part-timeAdministrative Assistantto help ensure smooth operation of the Philadelphia office by handling a ... an impact at an organization that does meaningful work, fosters a collaborative team culture, and creates a diverse, inclusive environment where you feel like you… more
- Penn Medicine (Philadelphia, PA)
- …cybersecurity experience is preferred.** + **Management/leadership experience is preferred.** + ** Help Desk or IS customer support experience is preferred.** ... adapt to new threats and regulatory changes, working with the team to establish Epic roles, templates/sub-templates/security classes, ensuring the highest standards… more
- WTW (Philadelphia, PA)
- …opportunity. **The Role** **Survey Participation Management** + Driving Survey Participation; Lead and monitor continuous survey participation efforts for all WTW ... and timely support to clients with platform training and tutorials to help them navigate the participation process. + Collaborate with the financial services… more
- CVS Health (Harrisburg, PA)
- …and trends within the workflow process. The Pharmacist will partner with our Lead Oncology Pharmacist to help develop/deliver formal clinical training sessions, ... internal Medical Directors, Clinical Development, and our Client Liaison team . This is a work-from-home role open to qualified...training and development meetings. **Physical Requirements:** 1. Sits at desk for long periods of time. 2. Talking on… more