- WellSpan Health (York, PA)
- Patient Accounts Customer Services Representative I Location: WellSpan Health, York, PA Schedule: Full Time General Summary Represents the System in a ... professional manner, using good customer service practices in the performance of...establishing payment plans, adding/billing insurance information, and maintenance of patient accounts . Performs a variety of functions… more
- R1 RCM (Johnstown, PA)
- …pass a background check prior to hire. **Here's** **what you can expect working in Patient Registration ( Customer Service ): ** + Ensure that the team meets ... close attention to the departmental functions: high quality customer service , proper procedures, quality assurance, patient privacy, and confidentiality… more
- Cardinal Health (Harrisburg, PA)
- …administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers ... relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research...included in an order. This position specializes in new patient care on the customer service… more
- Cardinal Health (Harrisburg, PA)
- …administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers ... customer care specialist on the customer service team **_Responsibilities_** + Handles client/ patient questions,... customer concerns with the goal of retaining patient accounts . Offers alternative solutions as appropriate.… more
- Cardinal Health (Harrisburg, PA)
- …6+ years of customer service , operations, insurance, reimbursement and/or account management experience in healthcare preferred + Patient Hub Services ... to 30%. **Responsibilities** + Demonstrate advanced knowledge of the Patient Services hub market, including but not...effectiveness and value + Maximize customer and patient satisfaction by aligning complex solutions and service… more
- Cardinal Health (Harrisburg, PA)
- …or high touch customer interaction experience preferred + Previous Hub or Patient Support Service experience preferred + High School diploma or equivalent ... pharmacies, and insurance companies, to ensure seamless coordination of patient care and timely access to necessary services...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Otsuka America Pharmaceutical Inc. (Harrisburg, PA)
- …launched a new customer engagement approach designed to better deliver on patient , caregiver, and HCP needs in an evolving healthcare environment. The new model ... The local "ecosystem approach" creates a unified focus among account management, medical, patient access and market...engaging in broad clinical and scientific discussions that impact patient care, resulting in rich customer insights… more
- Merck (North Wales, PA)
- …. Ability to convey technical concepts accurately and clearly. . Previous sales, account management, consultative, or customer service experience . Ability ... on customer needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality… more
- UPMC (Harrisburg, PA)
- …requested parties. Completes patient checkout and schedules follow-up appointment. + Customer Service : Confirms patient appointments. Directs the ... of other front office duties with a focus on customer service in support of the overall...availability. + Administrative/Office Support: Process co-payments and payment of services , according to office procedure and reconciles account… more
- Penn Medicine (Lancaster, PA)
- …current benefits authorization. + Maintain financial accounts by processing customer adjustments when applicable. Documents service by completing forms, ... Facilities ECF's or other non-LGH facilities; coordinates a collaborative patient service work environment by fostering a...by accomplishing responsibilities related to job duties. + Open customer account by recording account … more
- Penn Medicine (Philadelphia, PA)
- …regarding scope and limitations of health care / insurance benefitsRespects each patient 's / customer 's personal dignity, right to privacy and ... flow; elevates issues appropriately Enters all review activity in Canopy concurrently Accounts for all patient days accurately in Canopy Enters review… more
- Penn Medicine (Philadelphia, PA)
- …regarding scope and limitations of health care / insurance benefitsRespects each patient 's / customer 's personal dignity, right to privacy and ... community resources, transportationQuality data collection and risk management referralWorks with patient and family to assure provision of choice in post hospital… more
- Geisinger (Danville, PA)
- … experience to all Eyewear Center visitors. Performs duties to provide the highest level of patient care, customer service and maximizes patient and ... up time. Adjusts and dispenses eyewear and lenses to patient and customer 's satisfaction. + Orders glasses,...savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account … more
- Penn Medicine (Philadelphia, PA)
- …to streamline patient intake + Patient scheduling, billing, and coordination of services Maintains a patient and customer focus based on patient ... and patient satisfaction, personnel management of Patient Service Coordinators and Patient ...issues could affect a delay in treatment + Monitors account assignments and work-queues to ensure accounts … more
- Cardinal Health (Harrisburg, PA)
- …The Senior Case Manager supports patient access to therapy through patient support services in accordance with the program business rules and ... pharmacies, and insurance companies, to ensure seamless coordination of patient care and timely access to necessary services...and data analytics to make strategic decisions while prioritizing patient and customer needs, while tracking and… more
- Cardinal Health (Harrisburg, PA)
- …to patients who need them-faster.** **_Responsibilities_** The Case Manager supports patient access to therapy through Reimbursement Support Services in ... concerns in a timely manner + Proactive follow-up with various contacts to ensure patient access to therapy + Demonstrate superior customer support talents +… more
- Medtronic (Scranton, PA)
- … Consignment Inventory Management + Proactively monitor and maintain inventory levels at customer accounts . + Conduct cycle counts of inventory at customer ... procedure. + Assist with resolving discrepant inventory levels at customer accounts . + Educate customers on inventory...relationships with Customer Care Supply Chain and Customer service operations to insure effective fulfillment… more
- Otsuka America Pharmaceutical Inc. (Harrisburg, PA)
- …considering the long-term impact to customers, patients, employees, and the business. + Patient & Customer Centricity - Maintain an ongoing focus on the ... decisions considering the long-term impact to customers, patients, employees, and the business. ** Patient & Customer Centricity -** Maintain an ongoing focus on… more
- WellSpan Health (Ephrata, PA)
- …in department and facility wide quality improvement measures to improve processes, quality of patient care, and customer and patient satisfaction. + Provides ... Dietitian - Outpatient Nutrition Services - Days Location: WellSpan Health, Ephrata, PA...with other members of healthcare team to provide optimal patient care. + May include participation in community events… more
- Otsuka America Pharmaceutical Inc. (Harrisburg, PA)
- …of those we serve. We achieve this through our relentless focus on customer centricity, patient empathy, expertise in enabling pathways for disease education ... competencies (Accountability for Results, Strategic Thinking & Problem Solving, Patient & Customer Centricity, Impact Communications, Respectful Collaboration… more