- Vontier (Lansing, MI)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Lansing, MI)
- …for a degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center metrics ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- Vontier (Lansing, MI)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- SHI (Lansing, MI)
- …for improved service relationships. + Oversee servicedelivery operations, ensuring high- quality service and customer satisfaction through implementing ... Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high...needed to work efficiently, meet their deadlines, and provide quality service . **Responsibilities:** _Include, but not limited… more
- SHI (Lansing, MI)
- …and application development. + Drive continuous improvement initiatives to optimize Azure service delivery and enhance customer satisfaction. + Lead the ... maintains a deep understanding of industry trends and emerging Azure services. + ** Customer Engagement & Azure Solution Delivery:** + Act as a trusted advisor to… more
- Michigan State University (East Lansing, MI)
- …document management software. Strong oral and written communication, problem-solving, and customer service skills. Proven leader with experience managing ... personal and holiday time. Regular attendance is required to meet business and customer needs; a hybrid schedule is allowable after a successful probationary period.… more
- Taco Bell (Perry, MI)
- …tasks, including labor scheduling, inventory, and health and safety compliance. + Handle customer feedback and coach the team on exceeding guest expectations. ... Taco Bell locations across the Mid-West, committed to exceptional customer experiences and empowering team members to grow. We...team building. + Passion for delivering excellence in food quality , service , cleanliness, and operational speed. +… more
- CompuCom (Lansing, MI)
- …fast-moving environment. + Quality oriented in all aspects of delivery. + Customer service focus. **Wage Range** **:** The annual starting salary for this ... Level 2 services and support to clients while ensuring service levels are achieved and customer expectations...and customer procedures and standards. + Train, coach and mentor Service Desk Analysts (Level… more
- Sharecare (Lansing, MI)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... while prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with… more
- Akumin (Lansing, MI)
- …and studies preferred. + Ability to work at several locations + Strong customer service skills. + Organizational and multi-tasking skills. + Basic knowledge ... appropriate software options and imaging parameters to produce the highest- quality PET/CT images/studies possible-enabling physicians to diagnose with pinpoint… more
- Pearl Interactive Network (Lansing, MI)
- …Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer Service Representatives (CSRs), to meet program objectives and ... customer service level agreements. **Operating Hours:** 8 am - 8...provided. **Essential Duties and Responsibilities:** + Supervise, develop, and coach CSRs to ensure productivity, quality , attendance,… more
- Nelnet (Lansing, MI)
- …in using data and metrics to inform decisions and drive improvements. + Customer -focused mindset and a passion for enabling high- quality delivery. + Familiarity ... families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships,...our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the… more
- Ross Stores, Inc. (Lansing, MI)
- …fire alarm systems as scheduled\. Responds to after\-hours alarms when requested\. ** Customer Service :** + Treats all Customers, Associates, and other leaders ... always been bringing our customers a constant stream of high\- quality brands and on\-trend merchandise at extraordinary savings\. All...for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor,… more
- Lincoln Financial (Lansing, MI)
- …You will build relationships cross functionally that lead to providing excellent customer service , increased revenue, and reduced risk. You will drive ... process improvements to deliver quality results, increase customer satisfaction, standardize, and...+ Demonstrates ability to successfully hire, retain, develop, and coach staff via a culture of real-time performance feedback… more
- Belle Tire (Gaines, MI)
- …license + 3+ years of leadership experience in a retail and/or automotive service environment + Customer -first mindset and ability to communicate clearly and ... in a fast-paced, team-oriented environment focused on safety and quality . We are looking for someone with a passion...leading a team and a commitment to delivering outstanding service to our customers. What You'll Do + Develop… more
- Cushman & Wakefield (Lansing, MI)
- …proficiency in architectural and engineering drawings, concepts & design * Excellent customer service and interpersonal relationship skills * Ability to work ... to enhance operational efficiency, service delivery, cost savings, and innovative service advancements for all functional areas * Coach the space team… more
- Cardinal Health (Lansing, MI)
- …patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to ... requirements are fulfilled. + Develop and demonstrate a comprehensive knowledge of customer invoicing, payment terms, collections, and customer payment history… more
- Baylor Scott & White Health (Lansing, MI)
- …through a customer 's lens - directly responsible for driving the quality , creativity, and delivery of human-centered digital products for our patients and their ... role, the Product Designer 3 will collaborate cross-functionally with research, service design, content design, engineering, analytics, product managers, and CX… more
- SHI (Lansing, MI)
- …software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service , retention, and sales growth ... with Sales Teams to inform, provide guidance, improve the quality of meetings, and assist in identifying and closing...AI lines of business opportunities identified and closed * Coach the sales teams to position, identify, and qualify… more
- City National Bank (Lansing, MI)
- …a lead capacity preferably with a financial institution/loan environment, with an emphasis in customer service and meeting deadlines * Minimum 5 years of MS ... the daily operations of boarding consumer loans. Provides excellent service and quality control oversight to ensure...knowledge of mortgage operations. * Proven ability to lead, coach , and mentor. * Ability to communicate effectively *… more