- R1 RCM (Austin, TX)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative - Team Lead** , you'll ... close attention to the departmental functions: high quality customer service , proper procedures, quality assurance, patient privacy, and confidentiality… more
- R1 RCM (Round Rock, TX)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative ** , you'll work to ... check prior to hire. **Here's what you can expect working in Patient Registration ( Customer Service ):** + Working on computers and answering phones to… more
- HCA Healthcare (Austin, TX)
- …is preferred + Obtain BLS certification within 30 days of start required + Strong customer service skills + Ability to work with multiple computer programs + ... is incentive eligible. **Introduction** Do you have the career opportunities as a Patient Care Representative you want with your current employer? We have… more
- TTEC (Austin, TX)
- …has a place here with TTEC's award-winning employment experience. As a **Healthcare Customer Service Representative working remotely** , you'll be a ... experience + Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it...own unique way. **Job:** __Customer Care Representative_ **Title:** _Healthcare Customer Service Representative - Remote… more
- The Cigna Group (Austin, TX)
- …specialty pharmacy serving patients with complex and critical health conditions. As a Customer Service Call Center Representative , you'll play a vital ... with professionalism and empathy. This is not a typical customer service role - our work directly...Customer -oriented with the capacity to adapt to various patient perspectives. + Proficient in Microsoft Office Suite and… more
- Intermountain Health (Austin, TX)
- …and written) + Accountability/ability to work independently + Contract Interpretation + Customer Service + Read and interpret EOB's (Explanation of Benefits). ... extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary… more
- Ascension Health (Austin, TX)
- …and salary range at the time of the offer._ **Responsibilities** Perform a variety of customer service functions. + Handle customer service inquiries and ... various types of equipment to customers. May also include instructions on patient owned repairs. + Use systems for tracking, information gathering, or… more
- VCA Animal Hospitals (Cedar Park, TX)
- **Join Our Team as a Client Service Representative at VCA Premier Animal Hospital & Pet Resort!** Are you passionate about pets and dedicated to delivering ... exceptional customer service ? VCA Premier Animal Hospital & Pet Resort is seeking a Client Service Representative (CSR) who consistently goes above and… more
- Baylor Scott & White Health (Round Rock, TX)
- …/ locations as assigned. **KEY SUCCESS FACTORS** + 2 years of healthcare or customer service experience or education equivalency required. + Proven to have good ... with patients and family members during traumatic events, while demonstrating exceptional customer service skills. + Demonstrates ability to manage multiple,… more
- Baylor Scott & White Health (Round Rock, TX)
- …areas/locations as assigned. **Key Success Factors** + 2 years of healthcare or customer service experience or education equivalency required. + Proven to have ... communicate well with patients and families during trauma, while showing exceptional customer service skills. + Demonstrates ability to manage multiple, changing… more
- Humana (Austin, TX)
- …us put health first** Enclara Healthcare is seeking a VSP experienced Billing Representative to join our Finance Revenue Cycle team. Enclara Healthcare is a leading ... solution provider, focused on simplifying care delivery in complex patient populations to improve patient experience, quality and cost. Partnered with Humana,… more
- Molina Healthcare (Austin, TX)
- …programs in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle ... + Interact with appropriate primary care providers to ensure patient registry is current and accurate. + Support pharmacists...ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer… more
- Cardinal Health (Austin, TX)
- …Appropriately routes incoming calls when necessary. + Meets company quality Meets patient service quality standards. **_Qualifications_** + 2-3 years of ... a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. +… more
- R1 RCM (Cedar Park, TX)
- …directly with patients. In this role, a successful candidate must display excellent customer service , commitment to assisting patients, and attention to detail. ... _Requirements:_ + _High School Diploma or GED_ + _Excellent customer service skills_ + _Compassionate communication_ For...in everything we do. Not only does that drive customer success and improve patient care, but… more
- Molina Healthcare (Austin, TX)
- …GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree **Preferred Experience** ... pharmacy services (such as, therapeutic drug monitoring, drug regimen review, patient education, and medical staff interaction), and oversight (establishing and… more
- Fresenius Medical Center (Pflugerville, TX)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** ... Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that… more
- Cardinal Health (Austin, TX)
- …or high touch customer interaction experience preferred + Previous Hub or Patient Support Service experience preferred + High School diploma or equivalent ... provide guidance on the appeals process if needed + Resolve patient 's questions and any representative for the patient 's concerns regarding status of their… more
- Fujifilm (Austin, TX)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root...record. **Physical requirements** The physical demands described here are representative of those that must be met by an… more
- Fresenius Medical Center (Bastrop, TX)
- …goals as determined by the patient 's physician. **DUTIES / ACTIVITIES** : ** CUSTOMER SERVICE :** + Responsible for driving the FMS culture through values and ... generosity of spirit. Offer expertise and encouragement. Enhance each patient 's future-as well as your own._ **Connect with your...AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA… more
- Fresenius Medical Center (Round Rock, TX)
- …policies, procedures, and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality ... Nurse Applicant, under the direction or supervision of a Staff Registered Nurse, to ensure provision of quality patient care on a daily basis in accordance with FMS… more