- Lumen (Austin, TX)
- …the world and shape the future. **The Role** We are seeking a strategic, customer -obsessed Director of Omnichannel Customer Experience & AI-Enabled Support ... / chat / API), and AI powered automations that enable channel transitions that maintain customer context for seamless channel switching. + Lead… more
- AO Smith (Austin, TX)
- …owning the growth, development, testing, and optimization efforts of a fully integrated customer journey and own omni - channel touchpoints across direct ... sales vehicles. Additionally: research, analyze, benchmark, test and manage new marketing channel opportunities. + Grow and manage integrated, omni - channel … more