- Amazon (Austin, TX)
- …for core retail technologies in state of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge base articles and use ... will utilize voice and agent chat for live one-on-one support as well as web portal for lower severity...guidance, perform a variety of duties, including: - Troubleshoot IT equipment used in Amazon Fresh Stores - Troubleshoot… more
- CAI (Austin, TX)
- …**German** speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge ... bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support...You'll Do** + Provide General IT end-user support + Utilize excellent customer service skills… more
- CompuCom (Austin, TX)
- …for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls ... standard operating procedures and customer service guidelines relating to remote IT support + Provide support for PCs, laptops, printers, cell phones,… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- … to continue their critical operations. To do well in this role, familiarity with IT Service Management (ITSM) principles and a strong foundation in SAP ERP ... The ideal candidate will bring a history of successful IT support , particularly within a defense or...technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.… more
- Growth Ortho (Austin, TX)
- …include scheduling procedures and office appointments, reception, bookkeeping and other clerical support duties with emphasis on customer service . This position ... Orthopaedic Specialists of Austin is hiring a full-time Front Desk Associate for our Registration department in Austin, TX. As a Front Desk Associate… more
- Jefferson Dental and Orthodontics (Austin, TX)
- …Do you want to be a part of our life changing team?! Our Front Desk team members, otherwise known as Patient Concierges, provide 5 star patient experience, serving ... also cross-trained on basic back office functions to help support the 5-star patient experience. What You'll Do +...patient experience. What You'll Do + Provide excellent customer service to patients + Be the first impression welcoming… more
- HCA Healthcare (Austin, TX)
- …across the enterprise + . Resolve complex issues and requests escalated from the Service Desk or other service resources for advanced clinical applications ... is recognized. Submit your application for our Consulting EHR Support Analyst - IT Pharmacy Informatics -opening with...subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical… more
- Concentrix (Austin, TX)
- …Media Support Specialist onsite in Austin provides high-touch concierge level help desk and case management support for select advertisers or users on social ... WILL DO IN THIS ROLE** As a Social Media Support Specialist, you will: + Ensure all service...thinking + Maintain broad knowledge of client products and/or service + Act as a help desk … more
- Deloitte (Austin, TX)
- …for this role will end on 6/30/2025. Responsibilities/Here is What You Will Do: Deal Desk Support , Contracting and Negotiations + Assist with deal desk and ... Training Support + Maintain knowledge of core professional services ( IT , Managed Services, Outsourcing) and product offerings to continue supporting contracting… more
- Fujifilm (Austin, TX)
- …Specialist [NS3], provides an additional level of expertise and experience to the customer service national support specialists team. The Lead NS3 will assist in ... but is not limited to: + Attending Sales and Service meetings when requested. + Works intimately with the...Server and Oracle. + Successful management of professional services support cases, IT projects and products, software… more
- HCA Healthcare (Austin, TX)
- …provides support for basic incident resolution and requests reported to the IT Service Desk for all HCA Organizations. Responsibilities include initial ... hours volunteering in our communities. As a Associate Client Support Analyst with Parallon you can be a part...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- R1 RCM (Austin, TX)
- …**Shift Hours: PRN, 48 hours required a month, 24 hours on call, support sister sites, additional shifts available.** R1 is the leading provider of technology-driven ... AI, intelligent automation, and workflow orchestration. As our **Customer Service Representative** , you'll work to help our patients...and expect the unexpected. This is not a casual desk job. + A team you can rely on.… more
- HCA Healthcare (Austin, TX)
- …resource responding to end user desktop incidents and requests reported to the Service Desk . Problems beyond the scope of their ability or responsibility ... a timely manner to senior-level support personnel. Support to other Division and facility IT ...if needed. GENERAL RESPONSIBILITIES + Effectively works with customers, Service Desk and Technical Services personnel +… more
- ERCOT (Taylor, TX)
- …agenda and note documentation and distribution. + Supports ITIL, alignment of Service Desk , Change Management, Incident Management, and Problem Management ... cloud platforms, and infrastructure components. + Occasional after hours and weekends support required. + Reviews and processes IT Change Requests appropriately… more
- The LEGO Group (Austin, TX)
- …web site or need assistance completing the application process, please contact the HR Service Desk at ###. Please note, these communication channels should be ... use the APPLY NOW button above or below. BRINGING IT TO LIFE "The reason LEGO(R) exists is because...assistance completing the application process, please contact the HR Service Desk at 1.###, option #3. Please… more
- HCA Healthcare (Austin, TX)
- …and resolution of desktop incidents and requests reported by facility users to the service desk . Advanced hands-on technical support is provided across a ... Analyst implements and supports a broad range of facility-based IT &S equipment. As the key technical service ...recommends process changes that improve the implementation, maintenance and support of facility-based IT equipment. The Sr.… more
- NTT America, Inc. (Austin, TX)
- …to resolve escalated tickers in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical expertise and ... service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high...of the IT industry and standards for IT service management. + Advanced experience in… more
- Iron Mountain (Austin, TX)
- …software asset management with system integration. + Industry Knowledge: Familiarity with B2B services, IT service management, help desk , Service Now, ... understand client requirements and challenges, and develop comprehensive technical and service solutions that align with their business objectives. Maintain a… more
- Samsung SDS America (Austin, TX)
- …+ Participate in on-call rotation for critical services. + Collaborate with service desk for escalated incidents and documentation of operational runbooks. ... in an ever-changing digital world. Our mission is clear: delivering cutting-edge IT solutions and services that redefine possibilities for our clients. We've earned… more
- Deloitte (Austin, TX)
- …the third level support to the Operations Groups and monitors the Service Desk system. Perform troubleshooting, fault isolation, and recovery of failed ... closely with other Deloitte groups and vendors to provide exceptional customer support . This resource will be creating high level documentation, low level… more