- Amazon (Austin, TX)
- …(CET) Team. You will be responsible for driving a high-visibility program of reducing customer service contacts that go to an agent through the expansion of ... looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology...the team The mission of the CET team within Customer Service is to create earth's best… more
- Amazon (Austin, TX)
- …Americas Customer Experience, is a core member of Amazon's Worldwide Customer Service organization. This team proactively engages with business stakeholders ... overall customer experience, focusing on processes and policies impacting customer service . * Stakeholder Collaboration: Work closely with multiple internal… more
- Burlington (Round Rock, TX)
- … Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading ... a fast-paced environment, join Our Burlington team as a ** Customer Service Lead** ! **Overview:** As the...day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide… more
- HUB International (Austin, TX)
- …with those federal regulations. **Responsibilities:** + Oversees the call center of 15 Customer Service Representatives to ensure that we are providing excellent ... customer service and meeting our Service Level Agreements + Tracks call metrics, chat response time, and email responses + Creates training programs for new… more
- Austin Energy (Austin, TX)
- Position Information Posting Title Austin Energy Customer Service Staff Development Manager Job Requisition Number AE503822 Position Number 110422 Job Type ... an asterisk (*). + * The minimum qualifications for the Austin Energy Customer Service Staff Development Manager position are: Graduation with a Bachelor's… more
- WestRock Company (Austin, TX)
- …needed * Schedules are often dictated by customer requirements * Report to regional service manager daily * Conduct an exit interview with customer prior ... with appropriate persons for issue resolution, ie account manager , customer , regional service manager , engineering, etc * Complete expense reports at the… more
- Wolters Kluwer (Austin, TX)
- …the applicable sales tech stack application(s) + Work closely with the assigned Account Manager , Customer Service and Billing to solve billing/ service ... with the Managed Services Team and the territory Account Manager to ensure customer retention/success + Partner...develop deep relationships with customers and prospects + Strong Customer Service skills + Enthusiasm and eagerness… more
- Public Storage (Round Rock, TX)
- …debris. **Qualifications** Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, ... spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing...fast food or other service -based companies. Transportation: Our employees are required to have… more
- Dunkin (Pflugerville, TX)
- …priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great ... fast food/quick service restaurant experience required + Top-notch customer service skills + Strong verbal and written communication skills + Excellent… more
- Cintas (Round Rock, TX)
- **Requisition Number:** 172325 **Job Description** Cintas is seeking a Service Manager to directly manage our customer facing Service team. ... Preferred + Management experience + Experience in industrial sales or customer service + Availability to start within two weeks after offer made/accepted… more
- JCPenney (Austin, TX)
- …style="vertical-align:baseline">Models, coaches, and holds team accountable for outstanding customer service . Oversees the Manager ... Assistant Manager Merchandise Location:Austin, TX, United States (https://jobs.jcp.com/jobs/location/357424/austin-tx-united-states) -...of all merchandise and visual elements in the store Customer Service and Sales<- Core Competencies &… more
- Whole Foods Market (Austin, TX)
- …In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the ... demand management, labor utilization, and execution of store processes (for Customer Service ). You may be responsible for aspects of managing non-inventory… more
- Amazon (Austin, TX)
- …within a specified service level. * Drive optimal program satisfaction and Customer Success Manager satisfaction. * Liaise with other partner teams and ... Description The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future of the program. The Strategic Customer… more
- HealthEdge Software Inc (Austin, TX)
- **Overview** ** Manager , Customer Support** **Position Overview:** The Customer Support Manager will be entrusted with the leadership of a team comprising ... and effective support forWellframe'sdigital health management solutions. In thiscapacity, the manager will be instrumental in fostering superior customer support… more
- Microsoft Corporation (Austin, TX)
- …customer , and team growth! The Customer Success Account Management - Manager is accountable for end-to-end service program delivery within an assigned ... and innovation. Together we make a difference. As the Customer Success Account Management - Manager , you lead a high-performing team of seasoned Customer… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer … more
- SpaceX (Bastrop, TX)
- …+ Bachelor's degree and 7+ years of professional experience in customer operations, customer support, or customer service ; or 10+ years of professional ... Manager , Enterprise Customer Success (Starlink) at...+ Experience in a training, learning and development, analytics, service design, vendor management, or content management role. +… more
- ServiceNow, Inc. (Austin, TX)
- …and Technical Consultants responsible for delivering high-quality work related to Customer Service . This includes consultation, advisory, implementation, and ... of their ServiceNow investment. Role Overview: As a Sr. Manager , Customer & Industry Workflow, you will...configuration work for ServiceNow Customer Service products. Key Responsibilities: + Provide… more
- Parker Hannifin Corporation (Austin, TX)
- CUSTOMER ACCT MANAGER III Location :...management and related support departments to ensure on time customer service needs are met or exceeded. ... (or equivalent) required, Bachelor's degree preferred + Minimum of 3 years of customer service experience (in Account Management/Sales Industry, not retail) +… more
- General Motors (Austin, TX)
- **Job Description** **Staff Product Manager - Customer Identity and Advanced Authentication** **Hybrid:** This role is categorized as hybrid. This means the ... empower our product teams to solve difficult problems - customer problems and business problems - in ways that...business. **The Role** In the role of Staff Product Manager at General Motors, you will have the exciting… more