- Rocket Software (Austin, TX)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** As the Senior Director Services Strategy , Customer Solutions Engineering (CSE), ... insights that inform decision-making, including profitability, consulting contribution, margin, customer engagement experience , and revenue optimization. Regularly… more
- Evolent Health (Austin, TX)
- …Evolent for the mission. Stay for the culture. **What You'll Be Doing:** Our Senior Director, Growth Strategy will be joining a dynamic, high-performing business ... sharing insights with growth areas across the organization. **Collaborative Opportunities:** The Senior Director, Growth Strategy will operate in a highly… more
- Evolent Health (Austin, TX)
- …and experience for people with complex health conditions. The Senior Director will shape the strategic direction of Evolent's Oncology products and ... the health care domain, working in areas such as health care strategy , product/tech, research, clinical and operations. Experience driving innovative solutions… more
- Microsoft Corporation (Austin, TX)
- …combines both technical capabilities, cross team collaboration, with business insight and strategy ? Join our ** Senior Product Manager,** **Storage Strategy ... functions are able to create a strategic hardware and technology roadmap. As a Senior Product Manager, Storage Strategy and Planning, you will drive engagement… more
- Amazon (Austin, TX)
- …standards and utilize innovation to reduce budgets and increase efficiency. Our Senior Global Strategy Engineers: Are strong leaders who can prioritize ... the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and...you to own them to completion. The Global Engineering Strategy team (GES) is looking for a results-oriented, inventive… more
- Teradata (Austin, TX)
- …a team and are outcome-driven. Teradata is seeking a passionate, highly motivated, and experienced senior director to lead the Strategy for the team. As a member ... every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll… more
- Ally (Austin, TX)
- …your opportunities be, too? **The Opportunity** Reporting to the Director of Strategy & Analytics, this position's primary responsibilities will include strategy ... Provide analytical and data support in the design and review of strategy tests and current operations. Analyze monthly operating results and monthly variances;… more
- Amazon (Austin, TX)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... with our program. The key responsibilities of a Senior Customer Success Manager include but are...business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,… more
- Amazon (Austin, TX)
- …several key programs and influence multiple cross-functional teams' roadmaps to drive customer experience improvements and defect elimination. You will be ... for CS operations globally. The role is centered on improving Amazon's customer experience by working on initiatives/programs centered around improving key… more
- Amazon (Austin, TX)
- …Enterprise Strategy (ES) team is a global team composed of former AWS customer CXOs and other senior leaders from prominent companies. In their previous ... strategies to transform their businesses using the AWS cloud. Customer Insights, Strategy , & Operations (CISO) function...team is a global team composed of former AWS customer CXOs and other senior leaders from… more
- Amazon (Austin, TX)
- Description Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon's ... Then we're looking for you! We are seeking a Senior Program Manager to join the Customer ...data and metrics to determine and drive improvements - Experience owning program strategy , end to end… more
- Amazon (Austin, TX)
- Description The Senior Program Manager, Americas Customer Experience , is a core member of Amazon's Worldwide Customer Service organization. This team ... actionable user stories. Identify opportunities for improving the overall customer experience , focusing on processes and policies...data and metrics to determine and drive improvements - Experience owning program strategy , end to end… more
- Siemens Digital Industries Software (Austin, TX)
- …and rapidly growing leader in the electronics component industry. We are seeking a Senior Customer Success Strategist (SaaS Products) to lead and drive digital ... customers. This high-impact, high-visibility role is a mix of customer strategy and execution. It will require...while being at the forefront of our fast-growing SaaS customer experience organization. Responsibilities include but are… more
- Proofpoint (Austin, TX)
- …extract insights from complex data sets and provide actionable recommendations to senior leadership. You will collaborate extensively across Customer Success, ... individual contributor role reporting to Vice President - Customer Success Strategy , Operations & Transformation. **Your...analytics, or a related field + 5+ years of experience deploying analytics concepts related to the customer… more
- Red River (Austin, TX)
- …those approved budgets. + Own and conduct monthly detailed pipeline reviews with Senior leadership. + Attend tradeshows and execute customer call plans ... DoD services business + Ability to identify, establish, and use important customer relationships with senior -level officials and program stakeholders with DOD… more
- Realtor (Austin, TX)
- …**and** **help change the world of real estate, one home at a time.** ** Senior Data Analyst, Customer Product Analytics** **at Realtor.com** (View all jobs) ... to use this data to make the home buying experience a breeze for our consumers. We empower them...To accomplish that task, we are looking for a Senior Data Analyst with a consumer services, business, or… more
- Deloitte (Austin, TX)
- …and can create a modern CRM vision for clients, connecting their data, customer strategy , content creation, technology and measurement/analytics. The CRM Group ... to activate data (0P, 1P, 2P, 3P) to inform customer strategy and personalization strategies + Drives...to clients - including creative, technology, data science, brand strategy , loyalty, audience engagement + Build senior -level… more
- Marriott (Austin, TX)
- …initiatives that drive meaningful improvements in hotel product, service, and overall customer experience **Acting as a change agent and communicating ... Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Senior Director, Luxury Intelligence plays an instrumental role in...degree required AND Ten or more years of professional experience in luxury market insights, strategy , or… more
- Amazon (Austin, TX)
- …At Amazon, we are working to be the most Customer -centric company on earth. A customer experience that we are constantly looking to take to a new level is ... data and metrics to determine and drive improvements - Experience owning program strategy , end to end..., end to end delivery, and communicating results to senior leadership - Experience running VOC program.… more
- Verint Systems, Inc. (Austin, TX)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... solutions to our customers, prospects, and partners at the senior executive level, as well as to industry analysts...experience + Minimum of 15+ years of overall experience in go-to-market strategy and execution with… more