- Coinbase (Trenton, NJ)
- …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Program Manager , you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 7+ years of experience in technical program management, preferably in consumer facing… more
- Coinbase (Trenton, NJ)
- …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Deloitte (Philadelphia, PA)
- …collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the technology workstream for the transformation, focusing ... solutions, including the migration of an on-premise Cisco platform to a cloud-based Genesys CX platform. The ideal candidate will possess expertise in Genesys CX … more
- Coinbase (Trenton, NJ)
- … technical and non- technical leaders with ease via weekly and monthly program updates. * Quickly distill complex technical themes so that an entry level, ... is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of...*Role* - We would like to add an Engineering Manager to help extend our platform at Coinbase in… more
- Coinbase (Trenton, NJ)
- …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
- Coinbase (Trenton, NJ)
- …* Demonstrated technical aptitude (via degree or prior experience in a technical role). * Must have experience in CX , AI/ML, and ideally automation-related ... you'll be doing (ie. job duties): * Group Product Manager (L7) and all of the associated expectations *...becomes a real issue * AI-driven assistive tooling for CX agents (you will not own all agent tooling,… more
- ENFRA (Philadelphia, PA)
- …just values-they are the pillars of our continued success. **Overview** The ** Technical Services Building Systems Specialist III (BSA III)** is highly skilled member ... of the Technical Services (TS) team, with a strong ...outcomes for retro-commissioning (RCx) and relevant new construction commissioning ( Cx ) scopes with a solutions based approach and mind… more
- Constellation (Kennett Square, PA)
- …with 8 to 10 years of experience in application development + Strong technical background including experience with C#.NET, Angular, CX /UX, REST APIs, Postman, ... the future. In addition to highly competitive salaries, we offer a bonus program , 401(k) with company match, employee stock purchase program ; comprehensive… more
- EPAM Systems (Philadelphia, PA)
- EPAM is seeking a dynamic and highly skilled **SAP Business Consulting Manager ** to lead our SAP engagements and serve as a trusted advisor to clients on SAP ... expectations and resolving issues alongside account managers + Provide technical expertise in SAP configuration, customization, and integration, ensuring compliance… more
- Coinbase (Trenton, NJ)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program , transaction monitoring, KYC, CDD, and EDD policies, procedures and… more
- ENFRA (Glenolden, PA)
- …duties as assigned. This position is Full-Time, Exempt, and reports to Technical Services Team Manager . **Qualifications** **Required Education, Experience, and ... than just values-they are the pillars of our continued success. **Overview** The Technical Services Building Systems Specialist II (BSS II) is skilled member of the… more
- ENFRA (Glenolden, PA)
- …just values-they are the pillars of our continued success. **Overview** The IS Technical Services Building Systems Analyst II (BSA II) is highly skilled member of ... the IS Technical Services (TS) team, with an engineering background, responsible...outcomes for retro-commissioning (RCx) and relevant new construction commissioning ( Cx ) scopes with a solutions based approach and mind… more
- CVS Health (Trenton, NJ)
- …future products based on consumer insights, research, business goals, and Customer Experience ( CX ) needs. + Play a crucial role in analyzing and translating business ... needs into high quality business and technical system requirements. + Coordinate with business teams and...principles and methodologies** . + Proven experience in refining program backlogs in collaboration with scrum teams, framing clear… more