- Capital One (Trenton, NJ)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where...timely manner + Monitor portfolio metrics and perform quarterly account reviews + Partner across the value chain to… more
- Aaron's Inc (Philadelphia, PA)
- ** Customer Accounts Manager ** The...company standards for collections and lease renewals. As a Customer Account Manager , you will ... drive the success of our stores by leading the customer accounts department with the primary goal...of job functions at the direction of the General Manager . **Skills for Success** Customer Account… more
- Dodge Construction Network (Trenton, NJ)
- Customer Engagement Manager Location: Remote, United States **Description** The Customer Engagement Manager is a key member of our Go to Market ... to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer...their inquiries, resolving issues and driving value by using customer analytics and regular review of their accounts… more
- Goodwill Industries of Southern New Jersey and Phi (Philadelphia, PA)
- CUSTOMER SERVICE MANAGER Job Details Job Location Whitman Plaza Store - Philadelphia, PA Salary Range $18.25 - $22.25 Hourly Description The Customer Service ... the sales floor and obtaining set sales goals. The Customer Service Manager directs all aspects relating...the workplace. + Accountability Ability to accept responsibility and account for his/her actions. + Working Under Pressure Ability… more
- IBM (Philadelphia, PA)
- …role and responsibilities** HashiCorp, an IBM Company, seeks an experienced Customer Success Manager passionate about driving operational excellence through ... and driving positive customer outcomes. As a Customer Success Manager , you will foster collaboration...ITIL) or similar frameworks are a plus. * Enterprise Account Experience: Experience managing enterprise-level accounts , navigating… more
- Robert Half Finance & Accounting (Upper Chichester, PA)
- Description We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service ... in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts...Customer Service. Requirements * Proven experience in a Customer Support Manager role for a minimum… more
- SHI (Trenton, NJ)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... Services & Software business. The Customer Success Manager will work closely with...customers and guide their navigation throughout the Cisco Smart Accounts portal + Schedule and hold Quarterly Business Reviews… more
- GE Aerospace (Trevose, PA)
- …: Facilitate regular internal team cadences around your accounts , grounded in account plans and customer health metrics/KPIs set for the role and business. ... **Job Description Summary** As a Customer Success Manager (CSM), you will...of the Americas regional commercial team, focused on day-to-day account management and ensuring customer success for… more
- NTT America, Inc. (Trenton, NJ)
- …individual contributor responsible for overseeing the success of the most critical and complex customer accounts . In this role, the Principal CSM acts as a ... or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and...Track, analyze, and report on key metrics for assigned accounts , including customer satisfaction, retention rates, NPS,… more
- Rubrik (Trenton, NJ)
- …and available, no matter the challenges that come your way. **About the role:** The Customer Experience Manager is a key role within the Customer Success ... Accounts at Rubrik. He/She works as the driver, customer advocate, and primary point of contact between Rubrik...The CEM functions as an extension of the Sales Account Team, and partners with the customer … more
- Emerson (Trenton, NJ)
- The Customer Success Manager (CSM) at NI serves as a trusted advisor to enterprise customers, ensuring they achieve measurable business outcomes through NI's ... with executives and technical teams to strengthen relationships, improve customer health, and deliver success across key accounts... customer health, and deliver success across key accounts , with a primary focus on aerospace, defense, and… more
- American Airlines (Philadelphia, PA)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced...start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you… more
- FranklinCovey (Trenton, NJ)
- …streamline processes, align metrics, and identify opportunities for growth within existing customer accounts . + **Document and refine sales processes and ... institutions. To learn more, visit franklincovey.com. **Title:** Revenue Operations & Customer Growth Strategy Manager **Payroll Title:** Revenue Operations &… more
- Capital One (Trenton, NJ)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert… more
- ISC2 (Trenton, NJ)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... customer satisfaction, retention, and growth across all accounts . This role combines strategic leadership, operational oversight, and...You will be accountable for the performance of the Customer Success Account Managers and for aligning… more
- ISC2 (Trenton, NJ)
- …Customer Success Account Manager is responsible for driving customer satisfaction, retention, and growth across assigned accounts . You will ensure ... seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with … more
- Penske (Philadelphia, PA)
- …with enterprise customers (having multiple locations across multiple regions for a customer account ) to maintain operational acuity and synchronization with ... effectiveness and cost reduction. * Oversee and assist with customer accounts within the US; the goal...procedures to all providers and logistics locations across a customer account . * Collaborate with Strategic … more
- Vontier (Trenton, NJ)
- …industry. ** Account Oversight:** Manage all operational aspects of client accounts , meeting contractual obligations and maintaining high standards of service and ... YOU WILL DO (Job Responsibilities)** As a Territory Service Manager in our organization, your primary role is to...role is to oversee the operational aspects of client accounts . You will work closely with internal teams to… more
- Oracle (Trenton, NJ)
- …We are seeking a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within the NetSuite Customer ... developing compelling strategic content that elevates the value of Customer Success and NetSuite internally and externally. As Sr... Success and NetSuite internally and externally. As Sr Manager , CS Insights Content and Engagement, you will lead… more
- EBSCO Information Services (Trenton, NJ)
- …technical implementation process for EBSCO Clinical Decisions products Working with the Customer Success Manager and understanding the overall success plan, ... timelines, resources, and budgets to ensure project milestones are met. Consult Customer Success Manager on key performance indicators to evaluate the… more