- Michaels (North Hills, PA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - PITT-NORTH HILLS, PA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Subaru of America (Camden, NJ)
- …while solving complex challenges related to connected vehicle systems. Oversees the customer experience throughout the entire product lifecycle - from concept ... role in driving innovation, solving complex challenges, and ensuring a seamless customer experience . PRIMARY RESPONSIBILITIES + Strategic Leadership & Vision +… more
- Humana (Trenton, NJ)
- …the CenterWell's digital roadmap, representing the needs of the overall patient, member, or customer experience . The Product Manager must be a self-started ... conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works...Bachelor's degree + A minimum of five years of experience in digital customer experience … more
- Amazon (Malvern, PA)
- Description The Customer Experience & Engagement (CxE) team is seeking a talented individual with a blend of marketing savvy and product management experience ... that aligns with business goals. -Measure and evaluate how initiatives impact customer experience (eg, revenue, product/feature adoption, customer journeys,… more
- Dorman (Colmar, PA)
- …The core purpose of this role is to provide support to the Senior Analyst and Manager Customer Experience roles in the day to day execution of requirements. ... Customer Experience Analyst Apply now "... Customer Experience Analyst Apply now " Date: Jun 2,...degree in General Studies/Business preferred + 1 year of experience in Logistics and/or Customer Service. 2… more
- Robert Half Finance & Accounting (Upper Chichester, PA)
- …Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service. Requirements * Proven experience in a Customer Support Manager role for a minimum ... Description We are in search of a Customer Support Manager to join our...Accounts Receivable (AR) * Proficiency in Microsoft Excel * Experience with Oracle and QuickBooks * Familiarity with SAP… more
- EBSCO Information Services (Trenton, NJ)
- …Implementation, Product, and Editorial-to deliver a seamless and value-driven customer experience . The Customer Success Manager will ensure consistent ... and overseeing key handoffs and the overall development of a customer . + Experience working in medical software implementations or in a clinical environment… more
- Dodge Construction Network (Trenton, NJ)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Fujifilm (Trenton, NJ)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- SAP (Newtown Square, PA)
- …VLM (SAP value lifecycle manager ) **Must-Have Requirements:** + 15 years in customer experience roles (eg, Program Manager , Architect), with ... areas to provide customer context to all teams, enhancing customer proximity and experience . + Align customers and partners with SAP's Clean Core strategy,… more
- Broadcom (Trenton, NJ)
- …have a Candidate Account, please Sign-In before you apply.** **Job Description:** ** Customer Portfolio Manager ** **Overview** This position is responsible for ... and coordinate all activity. In these cases, the Portfolio Manager owns and co-ordinates sales cycles under the guidance...Experience ** Requires 12 or more years of Sales experience , including 2 - 4 years Customer … more
- Wolters Kluwer (Philadelphia, PA)
- ** Customer Service Technical Specialist (Delivery Manager ) - Hybrid USA R0048087 |** **CPESG | Enablon EHS - NA - Wolters Kluwer** **Job Description** Enablon, a ... configurable. Therefore, each customer solution is unique. ** Customer Service Technical Specialist (Delivery Manager ** )...together in the closest office within 50 miles to experience the value of connecting with colleagues. You will… more
- Goodwill Industries of Southern New Jersey and Phi (Philadelphia, PA)
- CUSTOMER SERVICE MANAGER Job Details Job Location Whitman Plaza Store - Philadelphia, PA Salary Range $17.75 - $21.75 Hourly Description The Customer Service ... the sales floor and obtaining set sales goals. The Customer Service Manager directs all aspects relating...+ Make Sound and Timely Decisions Using knowledge and experience to make sound decisions that will impact business… more
- Grifols Shared Services North America, Inc (Philadelphia, PA)
- …implementation process in order to insure quick Go Live and a quality customer experience . This position is responsible for communicating the resource ... and regions. **Summary** Grifols Diagnostic Solutions is seeking a Senior Project Management Manager to help oversee our West Coast customers. This position is part… more
- Rocket Software (Trenton, NJ)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...our CS organization as we strive to create positive customer outcomes and experience . It also provides… more
- Corcentric (Cherry Hill Township, NJ)
- …factors and areas of business process improvement designed to enhance the overall customer experience Requirements You'll need to have: + Bachelor's degree in ... As a Senior Customer Success Manager (CSM), you will...members focus on customer outcomes, deliver beyond customer expectations, and grow through each experience .… more
- PulteGroup (Philadelphia, PA)
- …part of our team, let's talk about your career with PulteGroup! Job SummaryThe Customer Care Manager II is responsible for managing homeowner service requests in ... in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond...Bachelor's Degree preferred + Minimum of 1-2 years of customer service, warranty experience , or equivalent preferred… more
- Forrester (Philadelphia, PA)
- …This Role:** As a member of Forrester's customer success organization, the Customer Success Manager II will be responsible for the engagement value delivered ... value they realize through their partnership with Forrester. Monitoring the health of customer relationships, the Customer Success Manager II will predict… more
- Proofpoint (Philadelphia, PA)
- …little or no direction, and above all a passion for ensuring a world class customer experience . Your day-to- day: Guide customers through each phase of their ... next-generation cybersecurity. Protection Starts with People. Proofpoint. The Role - Customer Success Manager The Customer ...to the team** 3 + years of industry leadership experience in a customer success, sales engineer,… more
- Defense Logistics Agency (Philadelphia, PA)
- …control. Requirements Conditions of Employment Qualifications To qualify for a Customer Operations Manager your resume and supporting documentation must ... Responsibilities Serves as Deputy to the Director of the Customer Operations Directorate with delegated co-equal responsibility for directing...support: Specialized Experience : One year of specialized experience that… more