- Lumen (Trenton, NJ)
- …Join us as we digitally connect the world and shape the future. **The Role** The Sr Lead Customer Insights Manager is a key contributor within the Growth and ... home position within the US **The Main Responsibilities** + Execute customer insights programs, including qualitative and quantitative research, segmentation,… more
- Oracle (Trenton, NJ)
- …We are seeking a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within the NetSuite ... and NetSuite internally and externally. As Sr Manager, CS Insights Content and Engagement, you will lead ...help CS influence pipeline, accelerate deals, and deliver exceptional customer outcomes. **Key Responsibilities** * Lead , coach,… more
- Lumen (Trenton, NJ)
- …Main Responsibilities** + Lead the development and execution of customer insights programs, including qualitative and quantitative research, segmentation, ... and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role...years in a leadership capacity. + Proven ability to lead cross-functional teams and influence senior stakeholders.… more
- Cayuse Holdings (Trenton, NJ)
- …advanced data visualization tools and predictive analytics, the Reporting & Analytics Lead provides actionable insights on customer behavior, operational ... **Overview** The Senior Reporting & Analytics Lead will...operational procedures, technology platforms, and training programs using data insights . + Deliver ongoing analysis of customer … more
- AAA Mid Atlantic (Wilmington, DE)
- AAA Club Alliance is currently seeking a Director of Digital Analytics & Insights in Wilmington, DE, Worthington, OH, or Cincinnati, OH. The Digital Analytics & ... Insights Director is responsible for driving strategic and operational...Marketing Technology stack, ensuring that data is available for customer segmentation, omni-channel personalization, reporting, and other needs. +… more
- Comcast (Philadelphia, PA)
- …in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career ... AI with purpose to sharpen our competitive edge, transform customer experiences, enhance our products, and empower our employees....employees. As part of Mosaic, the Director, AI Ecosystem Insights & Partnerships will be our front-line explorer of… more
- Coinbase (Trenton, NJ)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- Comcast (Philadelphia, PA)
- …executive leadership. **Job Description** **Core Responsibilities** + Analyze and aggregate complex customer data to identify trends and insights in activity ... at Comcast. **Job Summary** The Manager, Strategic Finance & Insights is a key contributor focused on subscriber and...analytics + Provide cross-functional support for ad-hoc analysis of customer and financial trends + Lead discussions… more
- Wells Fargo (Wilmington, DE)
- **About this role:** Wells Fargo is seeking a ** Senior Lead Product Manager (Executive Director)** to drive the strategic development and execution of ... customer acquisition and growth through innovative digital marketing strategies. As a Senior Lead Product Manager, you will work cross-functionally with the… more
- Merck (Trenton, NJ)
- **Job Description** **Role Summary** + The Regional Medical Scientific Senior Director Team Lead (RMSD TL) is a credentialed therapeutic and disease expert (MD, ... field medical plans, ensuring the team delivers high-impact scientific exchange, insights , congress engagement, and research contributions that advance US Medical… more
- Coinbase (Trenton, NJ)
- …of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on ensuring Coinbase customers have a ... alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to...business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an… more
- GS1 US (Ewing, NJ)
- Email and Lead Generation Senior Specialist Marketing Ewing, New Jersey Apply **Description** Are you ready for a change? At GS1 US, employees at every level ... is in it for you:** As an Email and Lead Generation Senior Specialist at GS1 US,...writing, editing, and proofreading. You understand the nuances of customer journey mapping and lifecycle marketing, and you're adept… more
- JPMorgan Chase (Wilmington, DE)
- …Among top performers, you can make a direct and meaningful impact. As a Senior Lead Infrastructure Engineer at JPMorgan Chase within the Chief Technology Office ... also specialize in a particular domain within infrastructure engineering to lead programs or initiatives that encompass multiple technologies and applications. **Job… more
- Lumen (Trenton, NJ)
- …Architect plays a pivotal role in bridging technical strategy with customer -centric delivery. The Lifecycle Architect maintains deep engagement with customer ... Sales, Engineering, PMO Teams by providing architectural guidance throughout the customer lifecycle, This role bridges technical strategy with customer -centric… more
- JPMorgan Chase (Wilmington, DE)
- …relationships to help determine and drive analytics to provide clear insights . + Manage multiple analytics deliverables including updates to the comprehensive ... Perform deep dive analysis on data sets to confirm customer 's requirements or questions. + Partner with the report...+ Provide recommendations to management based on data driven insights . + Test changes to dashboards/reports to ensure accuracy… more
- Coinbase (Trenton, NJ)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... facing support technology ecosystem. *What you'll be doing* * Lead multiple engineering teams building customer -facing tools...* Partner with Product and CX to use metrics, customer feedback, and voice-of- customer insights … more
- Iron Mountain (Trenton, NJ)
- …for developing and managing competitive intelligence initiatives that deliver critical insights to guide strategic decision-making. The Senior Manager, ... CI programs and tools across all Iron Mountain business units. The Senior Manager, Competitive Intelligence will lead the entire competitive intelligence… more
- Wells Fargo (Wilmington, DE)
- …solve problems, create metrics and reports, perform analyses, provide feedback, and deliver insights to senior leaders to better run their business. This ... to grow. Join us! **About this role:** Wells Fargo is seeking a Senior Business Intelligence Consultant to join our Wholesale Operations Data, Analytics and… more
- Merck (Trenton, NJ)
- **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education ... and resources. They do this to support customer operational and financial needs such as reimbursement information...progress towards quality goals. + Providing customers with key insights by keeping apprised of professional and health care… more
- Dodge Construction Network (Trenton, NJ)
- …and expansion + Partner with Customer Success and Product teams to translate customer insights into playbooks that improve gross retention and customer ... Senior Director, Product Marketing Location: Remote, United States...to identify champions and build advocacy programs that turn customer success into brand success + Lead … more