- Coinbase (Phoenix, AZ)
- …and optimizing customer support interactions to build an effortless experience. As a Senior Analytics Engineer on our team, you will own and drive projects that ... alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role in achieving our mission. Our team… more
- Acxiom (Phoenix, AZ)
- …execute robust A/B and multivariate experiments to validate hypotheses derived from CX insights. Collaborate with internal and/or external UX, product, and marketing ... results and articulate business impact, balancing short-term wins with long-term CX improvements. + Prepare clear, compelling presentations that translate complex … more
- Coinbase (Phoenix, AZ)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Analytics Engineering team bridges the gap between data engineering, ... across the organization to make data-driven decisions. As an Analytics Engineer on our team, you will...solutions, while also heavily influencing the overarching strategy for CX Analytics and its partners. Our team… more
- Republic Services (Phoenix, AZ)
- **POSITION SUMMARY:** The CCaaS Unified Communications (UC) Engineer is responsible for maintaining, configuring, and optimizing the cloud-based Contact Center as a ... Service (CCaaS) environment. This includes integrating and managing Genesys CTI and/or CX products to deliver seamless and efficient customer experiences. The UC … more
- SMBC (Phoenix, AZ)
- …where smarter banking translates to a richer life. **SUMMARY:** The MarTech Engineer plays a pivotal role in managing and optimizing the organization's marketing ... management (CXM) platforms. The role also involves designing and managing site analytics and digital experience platforms (eg, Google Analytics , Medallia, Google… more