- US Tech Solutions (Phoenix, AZ)
- **Duration: 6 months contract (Hybrid)** **Job Description:** + We are seeking an experienced Offshore Contact Center Quality Analytics Consultant to ... mainly) from our offshore contact center against a new, comprehensive quality framework,...Quality Assurance role within a contact center environment, preferably with experience supporting offshore … more
- CenterWell (Phoenix, AZ)
- …caring community and help us put health first** The Program Management Lead, Offshore Coding Operations conducts quality assurance audits of medical records and ... leaders. + Serve as liaison and primary point of contact with the offshore (vendor) leaders. +...Regional Coding Leaders, develop strategies for continuous improvement of offshore coding processes and quality . + Post-Visit/… more
- Deloitte (Tempe, AZ)
- …may be available Preferred : + Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations ... such as Salesforce, SreviceNow, Oracle, or SAP. + Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound… more