- Wells Fargo (Iselin, NJ)
- **About this role:** Wells Fargo is seeking a Lead AI-driven IT Service Management ( ITSM ) Engineer (Lead Specialty Software Engineer), as part of the ... This role is responsible for optimizing the L1 and ITSM activities within the Wealth Management organization,...military experience, education + 4+ years of experience with IT Service Management **Desired Qualifications:**… more
- Honeywell (Morris Plains, NJ)
- …cross-functional teams and stakeholders to understand business requirements and provide expertise in IT service management and monitoring. The future is what ... trends and opportunities for improvement. + Manage and optimize ITSM tools to support service management...a related field. + 5+ years of experience in IT service management or a… more
- MUFG (Jersey City, NJ)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have… more
- Honeywell (Morris Plains, NJ)
- …success. Let's make that impact together. As a GBE Business Partner within the global IT Service Management ( ITSM ) team, you will provide leadership ... to ensure high-quality service delivery. **Must-Haves:** + Extensiveexperience in IT Service Management , including incident and problemmanagement. +… more
- Guardian Life (Holmdel, NJ)
- …and excellence. + Partner with the Head of IT Service Management to mature and optimize ITSM processes, and to enhance the utilization and ... of the ServiceNow platform. + Develop, implement, and manage the IT Service Management ( ITSM ) framework following established methodologies.… more
- Amneal Pharmaceuticals (Bridgewater, NJ)
- …Functions: + IT Service Management Develop, implement, and maintain IT service management ( ITSM ) frameworks and processes, ensuring alignment ... The IT Service & Infrastructure Operations Delivery... management processes, ensuring consistent, effective responses to IT service needs and minimizing disruption. +… more
- Merck (Rahway, NJ)
- … Portfolio Management , IT Project Lifecycle, IT Security Compliance, IT Service Management ( ITSM ), Learning Quickly, Market Trends, Server ... analyst will be part of a center-led Software Asset Management Service to ensure compliant, cost effective...improved decision-making, cost savings, and risk mitigation within the IT software asset management environment. + Ensure… more
- MUFG (Jersey City, NJ)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have… more
- New York State Civil Service (New York, NY)
- …overtime. Specific duties include, but are not limited to, the following:* Review and assign IT Service Management ( ITSM ) system incident and request ... Receive and professionally and courteously address desktop support calls transferred by the Service Desk.* Monitor ITSM work queues to ensure timely and… more
- CIBC (New York, NY)
- …Management , Disaster Recovery, or a related discipline. + Experience with ITIL frameworks and IT Service Management ( ITSM ) tools. + Strong knowledge ... and document gaps. + Perform risk assessments to identify potential threats to IT service continuity and recommend mitigation strategies. + Analyze the impact… more
- City of New York (New York, NY)
- …on-premises infrastructure, ensuring scalability, performance, and security. - Integrate DevOps practices with IT Service Management ( ITSM ) processes to ... growth and community needs with sister agencies in collaboration with the Office of Management and Budget (OMB). DCP is a great place to work - cultivating… more
- City of New York (New York, NY)
- …budget. - Support the processes governed by the Project Management Office (PMO) and IT Service Management ( ITSM ). - Provide support to the IDNYC ... and the management documentation of trouble tickets in the agency's IT service management system. - Responsible for effectively implementing agile work… more
- Mizuho Corporate Bank (New York, NY)
- Join Mizuho in IT Service Management Operations! We are seeking a highly experienced and dynamic Director of IT Service Management Operations to ... our IT services. Key Responsibilities: + Lead and manage the IT Service Management Operations team, providing guidance, mentorship, and support. +… more
- MTA (New York, NY)
- …tools and techniques. + Experience with and understanding of ServiceNow or similar ITIL-based ITSM ( IT Service Management ) systems preferred + Experience ... and techniques. + Experience with and understanding of ServiceNow or similar ITIL-based ITSM ( IT Service Management ) systems preferred. + Experience with… more
- RWJBarnabas Health (West Orange, NJ)
- …include the coordination and fulfillment of incidents and requests through service management while adhering to organizational policies and procedures. ... and IT Status:Full-Time Shift:Day Facility:RWJBarnabas Health Corporate Services Department: IT &S Service Applications Pay Range:$26.25 - $37.07 per hour… more
- MongoDB (New York, NY)
- …next-generation, AI-powered applications. MongoDB is seeking the newest member of the IT Enterprise Collaboration team. You will join an existing team that provides ... white-glove day-to-day enterprise collaboration support. This role will also assist IT Support with basic troubleshooting issues, when needed. Our team manages… more
- CUNY (New York, NY)
- …information security, IT disaster recovery, virtual desktop computing, SANs, network management tools. * Familiarity with ITSM and Process Mapping Tools * ... IT Academic Applications Director (HEO) -Department of Instructional...reports directly to the Deputy CIO. ICIT is a service -oriented organization - In support of the college's Academic… more
- Robert Half Technology (Jersey City, NJ)
- …provide advanced technical support, mentor junior analysts, and ensure efficient incident management . This role focuses on customer service excellence, problem ... & Mentorship - Experience mentoring, delegating tasks, and ensuring quality control in IT support operations. ITIL & Process Management - Knowledge of incident,… more
- SHI (Somerset, NJ)
- …performance and security. + Experience in ITIL methodologies and practical experience with IT Service Management processes, such as Incident, Problem, ... The ideal candidate will bring a strong background in IT service delivery, a passion for process...on a hybrid basis. **Role Description** + Lead the IT department in the planning, implementation, and management… more
- Munich Airport NJ LLC (Newark, NJ)
- …Seek ways to increase the quality of customer service . + Support the IT department's management team with other ad-hoc duties as assigned. + Perform general ... We are seeking a motivated Intern to support our IT Department management team at EWR NTA....conduct inventory verifications. + Follow internal processes for handling IT issues, status, and resolutions using the ITSM… more