- Novo Nordisk Inc. (Plainsboro, NJ)
- …PositionThe Executive Director, Customer Experience will define the vision for customer experience ( CX ) and CX excellence, leading the ... development of a superior customer experience strategy by building CX journeys and...at the forefront of our strategies.RelationshipsReports directly to the Senior Vice President of Marketing & Patient Solutions. This… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Reports to the Head of Customer Experience . Collaborates across the Customer Experience ( CX ) team and across MPS to design and implement optimized ... you ready to experiment with us? The Position The Senior Director, Applied Design Research leverages behavioural science and... insights into actionable strategies that enhance the overall customer experience across all touchpoints. This role… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Solutions group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. ... brand management/marketing and/or sales/operations/market access experience required Experience with patient support programs, customer facing self-service… more
- Amazon (New York, NY)
- …and recommend new approaches, policies, and procedures for continuous improvement. Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Amazon (New York, NY)
- …a Senior Program Manager ( Sr . PM) with a strong background in Customer Experience ( CX ) product development and/or CX related initiatives for ... multiple geographies leading multiple initiatives focused on improving the Premium and Luxury CX customers. A PM works backwards from Customer requirements and… more
- Bristol Myers Squibb (Summit, NJ)
- …meet the HCPs expectations, the Institutional MHAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue, consistent ... limited to, partner portfolio aligned Therapeutic Areas Specialists (TAS) to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a… more
- Bristol Myers Squibb (Morristown, NJ)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... of contact. The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely and… more
- Bristol Myers Squibb (Manhattan, NY)
- …demand. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deep scientific dialog. The role builds ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) by meeting...care resources. Other perks like tuition reimbursement and a recognition program. **\#LinkedIn Remote** If you come across a… more
- Amazon (New York, NY)
- …We are seeking a Program Manager (PM) with a strong background executing complex Customer Experience ( CX ) initiatives for Retail that involve content ... multiple initiatives focused on improving the Premium and Luxury CX customers. A PM works backwards from Customer...driving end to end delivery, and communicating results to senior leadership experience - 3+ years of… more
- Cognizant (Bridgewater, NJ)
- …and articulate the business value of architecture options. * Demonstrate thought leadership in Customer Experience ( CX ) for one or more industry verticals. * ... Create CX /CRM solutions using the Salesforce platform and other Clouds & Services. * Advise senior leadership team on improving value and decreasing the Total… more
- Bristol Myers Squibb (Manhattan, NY)
- …for BMS medicines within their portfolio by engaging HCPs with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue, consistent with ... liaises with other BMS functions to enhance the overall Customer Experience , prioritizing the safe and appropriate...care resources. Other perks like tuition reimbursement and a recognition program. If you come across a role that… more
- Capgemini (New York, NY)
- …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service ... the strengths and weaknesses of products, tools, and approaches to activate and enable CX strategies_ _._ _You will have experience in working with products… more
- CIBC (New York, NY)
- …Business Operations, Business Processes, Capital Markets, Client Service, Credit, Critical Thinking, Customer Experience ( CX ), Customer Service, Decision ... of credit authorizations, including receipt and analysis of all customer information and receipt of payments from customers. All...and Finance. **Who You Are:** + 3-5 years of experience working in financial services and knowledge of Capital… more
- Capgemini (New York, NY)
- …the strengths and weaknesses of products, tools, and approaches to activate and enable CX strategies_ . _You will have experience in working with products across ... and data to re-invent businesses, drive growth and orchestrate customer centric transformation. Together we strive to shape a...offer development_ + _You must have deep and broad experience in enabling CX at scale, especially… more
- CIBC (New York, NY)
- …Business Operations, Business Processes, Capital Markets, Communication, Company Policies, Critical Thinking, Customer Experience ( CX ), Customer Service, ... Markets, Commodities, Fixed Income, Treasury, etc), including up to Senior Management levels; + Partner with cross-functional groups (Middle...You Are:** + 5 - 10 years of demonstrated experience as a Business or Front Office Project Manager;… more
- CIBC (New York, NY)
- …Capital Markets, Client Coverage, Client Relations, Client Relationship Building, Credit Analysis, Customer Experience ( CX ), Financial Markets Analysis At ... Non-Bank Financial Institutions ("NBFI") Group and report to the senior coverage bankers. In this role the banker will...**Who You Are:** + With a minimum 5+ years' experience and a demonstrated knowledge within the US Non-Bank… more
- Amazon (New York, NY)
- …business success with advertisers - Manage prioritization and trade-offs among customer experience , monetization, technical and operational lift, and competing ... long-term. As a Principal Product Manager - Tech, Ad CX , you will lead the charge in defining, inventing...you will leverage Machine Learning to create an advertising experience that is customer -obsessed, non-intrusive, and engaging.… more
- dsm-firmenich (Piscataway, NJ)
- ** Sr Specialist Customer Experience ** **Piscataway, NJ, US** **Hybrid** We have an immediate hybrid opening for Sr . Specialist Customer Experience ... year of comparable business experience preferred, or 4 years experience in Customer Care/Sales/Logistics related function + Understanding of plant/warehouse… more
- Panasonic North America (Newark, NJ)
- …one innovative leap at a time. Come join our journey! **Responsibilities** **Panasonic Sr . Manager, Customer Support Experience ** Click here to learn ... that move us. **What You'll Get To Do:** The Senior Manager, Customer Support Experience ...projects that align to both North American and global CX obectives, establishing clear baselines and KPI's for measuring… more
- Amazon (New York, NY)
- …planning and launch risk mitigation to protect the advertiser and customer experience , Release Management focuses on delivering operational simplification ... the right place. Amazon Ads is looking for a Senior Product Release Manager, Global Release Management to lead...product customer (internal and advertiser) and shopper customer . Basic Qualifications - Experience building cross-functional… more
