- Berkshire Bank (Pittsfield, MA)
- …service skills at all times to promote a positive brand image for Bank through face to-face communication and telephone etiquette. Lead through lobby management, ... at all times to promote positive image for the Bank and build client loyalty. + Explains Bank policy and procedures to clients and resolves routine service… more
- Berkshire Bank (Pittsfield, MA)
- …experiences and digital engagement. Supervise all Customer Service Associate (CSA) and Universal Banker positions to ensure the efficient and effective operation ... 30% + Executes an extensive variety of client transactions in accordance with Bank policy and procedures. + Maintains working knowledge of all products offered by… more