- Novo Nordisk Inc. (Plainsboro, NJ)
- …group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus ... touchpoint that impacts our customers. We leverage data and insights to inform our decision-making processes, ensuring that our...our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn' mindset… more
- Cardinal Health (Trenton, NJ)
- …& development through the execution of marketing assistance programs. **_Job Summary_** The Advisor , Customer Insights leads Medical Distribution primary ... the US Medical Distribution organization, leveraging survey results and customer advisory board insights to drive a customer -centric culture. + Manages… more
- Ensono (Trenton, NJ)
- …Technical AdvisorRemote - United StatesJR011818 **Position Summary** The Mainframe Technical Advisor (MF TA) is the primary Mainframe technical representative for ... as make improvements to optimize our clients' infrastructure. The Mainframe Technical Advisor team is responsible for maintaining and enhancing the service we… more
- The Cigna Group (New York, NY)
- …integrated customer health and well-being. The Product Management Senior Advisor will report to the Director, Product Strategy within the Pharmacy Benefit ... in any Cigna office location._** **POSITION SUMMARY** The Product Management Senior Advisor manages and supports the overall vision, goals, and objectives of… more
- Bristol Myers Squibb (Princeton, NJ)
- …throughout the Company. The Associate Director, US Commercial & OTC Process Control Advisor within the Business Control Function (BCF) for BMS will play a pivotal ... and execution of the company's strategic plans by providing risk and controls insights and analysis for the US Commercialization organization and the US OTC… more
- Leap (New York, NY)
- …company specializing in bespoke bridal rings and fine jewelry. We are seeking a Sales Advisor to become an integral part of our Bleecker Street team. In this role, ... who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate… more
- City of New York (New York, NY)
- …in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to ... the City's provisional reduction/avoidance plan, among other critical functions. The Senior Advisor will serve as a key strategic partner to the Assistant… more
- Northwell Health (New York, NY)
- …business unit(s), with focus on workforce planning, analytics and insights , organizational development, labor strategy, succession planning and experience strategy ... excellence, developing an effective cost management culture and enhancing the customer experience. + Collaborates with other functions, departments, teams and… more
- Mount Sinai Health System (New York, NY)
- …writing: Strong ability to convey technical information in an accessible manner, conduct customer training, present insights to leadership, and market the value ... goals and customer success metrics. + Serve as a trusted advisor to providers and administrators, offering workflow optimization insights and guiding… more
- Verint Systems, Inc. (Trenton, NJ)
- …and developing escalation resolution plans as necessary + Act as a trusted advisor by providing insights , recommendations, and industry best practices to guide ... At Verint, we believe customer engagement is the core of every global...KPIs (renewals, adoption, NPS/CSAT), identify trends, and provide actionable insights to internal and external stakeholders + Cultivate strong,… more
- Google (New York, NY)
- …with their most important goals. As an Analytical Lead, you will be a trusted advisor using data-driven insights to solve client growth tests. You own our ... help clients modernize their measurement practices. You will leverage user behavior insights , customer segmentation, and Google data to devise successful… more
- iCIMS (Holmdel, NJ)
- …+ Leverage Gainsight and analytics platforms to build a deep understanding of customer adoption, data insights , and process while understanding overall account ... space and work to establish yourself as a trusted advisor . Equipped with leading industry tools including Gainsight, you'll...Ability to use data and analytics to create practical insights to build customer strategic plans. +… more
- Airtable (New York, NY)
- …consistent execution across teams + The Customer Listening Engine - embedding customer insights into how we operate and ensuring feedback drives meaningful ... systems and operating rhythms to collect, synthesize, and action customer insights across the business (eg, NPS,...leaders + Comfortable acting as a trusted operator and advisor to senior leadership, with the judgment and execution… more
- Google (New York, NY)
- …against customer objectives and participant offerings, and sharing data-driven insights that shape customer strategies and reinforce the partnership. + ... advertisers, agencies, or clients. Preferred qualifications: + Experience building trusted- advisor relationships with C-level executives managing multiple projects, business… more
- Google (New York, NY)
- …+ Demonstrate customer objectives and participant offerings, and sharing data-driven insights that build customer strategies and reinforce the partnership. + ... across traditional and digital media advertising. + Experience building trusted- advisor relationships with C-level executives, and managing multiple projects,… more
- Confluent (Trenton, NJ)
- … customer within Confluent. You will be the technical voice of the customer and will leverage learned technical insights & perspective while coordinating ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...Technical Architect (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The… more
- Confluent (Trenton, NJ)
- … customer within Confluent. You will be the technical voice of the customer and will leverage learned technical insights & perspective while coordinating ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...Technical Architect (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The… more
- Comcast (New York, NY)
- …to FreeWheel DSP/Buyer Cloud, our Demand Side Platform (DSP) programmatic offering. The Customer Success team acts as the day-to-day point of contact for self-serve ... and evolving needs. **Job Description** **About the Role** Reporting to the Manager, Customer Success, we are seeking a Senior Customer Success Manager to… more
- Nutanix (New York, NY)
- …ensure their success with Nutanix technology. + Act as the post-sales trusted advisor for 6-8 strategic customers, overseeing customer needs from deployment to ... Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with… more
- Amazon (New York, NY)
- …relationships with team's Customers, along with internal stakeholders; be a trusted advisor and a business advocate. * Monitor Customer satisfaction survey ... with Customer Success Managers as appropriate. * Use Customer feedback, market insights , and internal data to contribute to the development of features… more
