- City of New York (New York, NY)
- …NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence ... and encourage compliance while providing exceptional customer service. The Customer Operations Division has an oversight of the DOF's Business Centers, City Register's Office, and the Land Records, Adjudication, and Collections Divisions. Customer Operations… more
- NJM Insurance (Trenton, NJ)
- …recipient of the Forbes Best Employers in New Jersey about joining our Contact Center ! Join a best-in-class team that has been certified by JD Power for providing ... Experience - 7 years in a row! Our Contact Center team enjoy: + Salary begins at $49,871.25 with...promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Offsite Patient Service Representative provides front line contact as a patient liaison within the access center , check-in/check-out, ... referrals and neighborhood administrative and physician support. The Patient Service Representative , possesses a commitment to excellence in the development of… more
- City of New York (New York, NY)
- … CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people of New ... is a workgroup that receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as Measles, Communicable… more
- Hackensack Meridian Health (Edison, NJ)
- …transform healthcare and serve as a leader of positive change. The Contact Center Representative will handle multi-channel requests in a fast-paced centralized ... in a customer service, customer facing (ie, retail or hospitality) or call center environment. + Effective verbal, written and interpersonal communication… more
- City of New York (New York, NY)
- … Center /Model Office location which includes, but is not limited to, the Family Services Call Center , Union Square Job Center , Refugee Job Center , and ... includes, but is not limited to, the Family Services Call Center , Union Square Job Center...of public assistance/food stamp grants; act as the principal representative and spokesperson of the Job Center … more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …minimum of 5 years' experience in supervisory or leadership position in a call /contact center . Minimum of 3 years full-time post-licensure counseling experience ... Assists the Director of Contact Center Operations to effectively manage the contact ...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Humana (Trenton, NJ)
- …complex benefit questions, resolving issues, and educating members. **This is a high-volume call center setting, which can be stressful at times.** + **Handles ... on each call while providing a perfect call experience. The Medicare Inbound Contact Representative ...inbound calls daily from members in a fast-paced inbound call center environment.** + Records details of… more
- RWJBarnabas Health (Somerville, NJ)
- …benefits and policies for commercial, Medicare and Medicaid populations Job Requirements: + Call Center experience + Customer service experience. + High School ... Centralized Access Rep I, Full-Time Days, Children's Specialized HospitalReq #:0000186707...skills and professional experience. Job Summary: The Central Access Representative position plays a key role in the health… more
- Molina Healthcare (New York, NY)
- …or equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service ... in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle inbound calls for… more
- Adecco US, Inc. (Cranbury, NJ)
- …diploma or equivalent. + **1 year of related experience** , preferably within a call center environment. + **Strong customer service skills** and the ability to ... **Customer Service Representative ** We are looking for a detail-oriented **Customer Service Representative ** to join our team! In this role, you'll ensure smooth… more
- Adecco US, Inc. (Edison, NJ)
- …* High school diploma or equivalent * 1-year related experience preferably within a call center environment * Strong customer service skills and the ability to ... -- 12:30pm-9pm Mon-Wed, Fri, Sat -- 9am - 5:30pm **As a Customer Service Representative , you will ensure that we deliver on our promise of outstanding service. Youll… more
- Cardinal Health (Trenton, NJ)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Evolent (Trenton, NJ)
- …trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - 4:30pm CT Monday-Friday (for ... English (validated via bilingual assessment upon offer acceptance) * At least 1 year call center experience is required. * Ability to handle a heavy call … more
- Hackensack Meridian Health (Edison, NJ)
- …of positive change A day in the life of a Patient Intake Representative at Hackensack Meridian Health includes: + Communicates all pertinent information to ... + Answers incoming department calls within three rings. Fields department call volume: asks appropriate questions to screen calls, relays accurate information… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... quality assurance program creation or execution. + Experience with call center call monitoring/recording software....requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Molina Healthcare (New York, NY)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- Adecco US, Inc. (Pennington, NJ)
- …Requirements: + High School Diploma or GED Experience requirements: + **2+ years of call center /contract center experience** + Ability to work effectively in ... Representative , you will work in an inbound contact center providing exceptional service to our Wealth Management clients...responses to their questions and inquiries at point of call + Deliver quality service by providing effective and… more
- Robert Half Office Team (New York, NY)
- …calls. Requirements * Minimum of 1 year experience in customer service, preferably in a call center environment. * Proficiency in managing high call volumes ... Description We are looking for a dedicated Customer Service Representative to join a dynamic non-profit organization in New York, NY. This is a Contract to permanent… more