- Terumo Medical Corporation (Somerset, NJ)
- … customer complaints (ie adverse events, product performance reports, etc.) to Quality Assurance (QA), and by ensuring all promotional messaging (ie branding ... Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high- quality medical devices used in a broad range of applications for… more
- Ralliant (New York, NY)
- …calibration standards and escalate equipment issues to supervisors as needed. **Field Support & Customer Service ** - Travel 100% of the time to customer ... Follow all safety guidelines, company SOPs, and calibration protocols. - Support quality assurance efforts, including audits, compliance reviews, and lean… more
- iCIMS (Holmdel, NJ)
- … quality voiceover content for a variety of video types. + Strong quality assurance and editing skills. + Experience with loading learning material into ... **Job Overview** Are you passionate about customer training and learning enablement? Do you have...enable customers to get the most out of our Software-as-a- Service (SaaS) platform. **About Us** When you join iCIMS,… more
- Terumo Medical Corporation (New York, NY)
- … customer complaints (ie adverse events, product performance reports, etc.) to Quality Assurance (QA), and by ensuring all promotional messaging (ie branding ... Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high- quality medical devices used in a broad range of applications for… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- TD Bank (New York, NY)
- …that will cascade throughout the organization. **Department Overview** The Compliance Quality Assurance (US) team is responsible for providing independent ... quality assurance of compliance risk through the execution of reviews....the team, supports a positive work environment that promotes service to the business, quality , innovation and… more
- Robert Half Technology (Princeton, NJ)
- …auditing skills to maintain quality standards * Experience in a Call Center Customer Service environment * Excellent Customer Service skills for ... Description We are in need of a Quality Assurance Analyst to join our...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you… more
- The Fedcap Group (New York, NY)
- Job Description Position Summary: The Director of Quality Assurance & Training ensures appropriate and effective monitoring of existing procedures of program ... and maintain an annual report that provides a thorough description of Fedcap's Quality Assurance activities with an established Quality Improvement Plan… more
- dsm-firmenich (Princeton, NJ)
- ** Quality Assurance Manager** **Princeton, NJ** Step into a pivotal role where you'll champion quality assurance and shape a First-Time-Right culture at ... **Your key responsibilities** + Non conformances management expert: Lead Customer (product / service ) and / Internal...Internal, Clients and Suppliers audits. + Training of applicable Quality Assurance projects + Build relationships with… more
- Mastercard (New York, NY)
- …areas for service improvement and drive initiatives to enhance reliability and customer satisfaction. * Maintain quality assurance standards for network ... **Title and Summary** Vice President, Enterprise Operations - Network Service Assurance Who is Mastercard? Mastercard is...* Act as a central point of contact for service quality -related escalations. * Coordinate with product… more
- PSI Services (Trenton, NJ)
- …Learn more about what we do at: https://www.psiexams.com/ **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of ... business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time… more
- Amazon (New York, NY)
- …As a Sr. Technical Program Manager in AWS Compliance & Security Assurance , you'll lead strategic efforts in building innovative solutions for addressing responsible ... customers. Candidates are expected to have a track record of delivering high- quality results in a fast-moving environment. We need someone who's comfortable building… more
- CVS Health (East Brunswick, NJ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- CVS Health (Plainsboro, NJ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (New York, NY)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CenterWell (Trenton, NJ)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Mount Sinai Health System (New York, NY)
- …Access Center's Mission and Vision statements in order to meet or exceed our service level agreements. The Quality Assurance Division will continuously ... in a fast paced call center with excellence in customer service + Minimum one years' experience...- ISM, Icahn School of Medicine **Responsibilities** + Analyze quality assurance data and assist in preparing… more
- Otsuka America Pharmaceutical Inc. (Princeton, NJ)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- S&P Global (Princeton, NJ)
- …excellence. + Shape the future of enterprise data quality and AI assurance , driving measurable outcomes in customer trust and delivery speed. As the ... use):** 13 **S&P Global Ratings** **The Role: Director Data Quality Engineering** **Location:** NYC or NJ (Hybrid 2 days...deliver accuracy, compliance, and trust. + Lead the **data service ** team at the intersection of data, AI, … more
