- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- New York State Civil Service (New York, NY)
- …No Agency Information Technology Services, Office of Title Technology Analyst 1 ( Quality Assurance ) - Project Assistant Occupational Category IT Engineering, ... Agencies. Under the direction of the Technology Analyst 2 ( Quality Assurance ), SG-25, the Technology Analyst 1...findings. It will report defects and track resolutions, utilizing customer focus groups and monitoring ongoing customer … more
- Justworks (New York, NY)
- …in. Who You Are We are looking for an innovative and experienced Quality Assurance Analyst to join the Customer Success team. The Quality Assurance ... Quality Assurance Analyst (CS) New York,... Quality Assurance Analyst (CS) New York, New York Apply...managers + Participate in weekly calibration sessions + Ensure customer service performance is being met or… more
- Robert Half Technology (Princeton, NJ)
- …auditing skills to maintain quality standards * Experience in a Call Center Customer Service environment * Excellent Customer Service skills for ... Description We are in need of a Quality Assurance Analyst to join our...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you… more
- City of New York (New York, NY)
- …operations' needs in a manner consistent with BEDC's core values of safety, schedule, quality , and customer service . IHD supports projects from the business ... priority for the Agency. IHD's Engineering Services includes the Quality Assurance , Laboratory Services, Specifications/Standard Operating Procedures,… more
- City of New York (New York, NY)
- …operations' needs in a manner consistent with BEDC's core values of safety, schedule, quality , and customer service . IHD supports projects from the business ... priority for the Agency. IHD's Engineering Services includes the Quality Assurance , Laboratory Services, Specifications/Standard Operating Procedures,… more
- City of New York (New York, NY)
- …Facebook, Instagram and YouTube. DCWP's Licensing Divisions seeks a Clerical Associate / Senior Quality Assurance Specialist to join its Quality Assurance ... renewal instructions, updated supplemental forms, etc.) to make them more efficient and customer service oriented; - Coordinating with the Supervisor to monitor… more
- Cardinal Health (Trenton, NJ)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Vontier (Trenton, NJ)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- CVS Health (East Brunswick, NJ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- City of New York (New York, NY)
- …well as continuously improving the customer satisfaction. The Customer Service Assistant may also become involved in quality improvement projects as well ... recruiting for one (1) Community Assistant to function as Customer Service Assistant who will be responsible...as well as actions taken. - Collaborate with the Quality Assurance team to identify training needs… more
- CVS Health (Plainsboro, NJ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Richboro, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- TTEC (Trenton, NJ)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- CVS Health (Marlboro, NJ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (New York, NY)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Hackensack Meridian Health (Edison, NJ)
- …healthcare and serve as a leader of positive change. The **Contact Center Quality Assurance Analyst** will be responsible for coordinating and monitoring ... of 2 years previous call center experience in a customer service environment OR a current active...2 years of experience or equivalent working in a Quality Assurance department. + Experience coaching and… more
- ARAMARK (New York, NY)
- …is responsible for processing accurate and timely transactions and conducting Quality Assurance of inbound/outbound product orders, including Train Provisioning ... Solution (TPS) services where applicable, while delivering excellent customer service to internal and external Amtrak customers and client partners.… more
- Nestle (Bridgewater, NJ)
- …existing customers. This field based role is responsible for all facets of customer onboarding and continued customer service including equipment ... Product Compliance with NPS-owned equipment & dispensers by actively conducting routine quality assurance assessments. + Optimizing brand merchandising at the… more
- S&P Global (New York, NY)
- …quality , usability, and functionality of each release. + Develop and organize QA ( Quality Assurance ) Processes for assigned projects to align with overall QA ... automotive industry in the United States, and influence the quality of one of the best tools there is...and believes that technology can transform data, revealing key customer insights to accurately predict automotive sales. Through its… more