- Lumen (Trenton, NJ)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures ... leveraging their current Lumen solutions. **The Main Responsibilities** * Implement ** customer success plans** using standardized journey templates to set… more
- Lumen (Trenton, NJ)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures ... opportunities and engaging sales accordingly. **The Main Responsibilities** * Implement customer success plans using standardized journey templates to set… more
- Cisco (New York, NY)
- …trusted technical advisor and drive the successful adoption of Cisco products and technologies. Customer Success and Adoption - Advocate for current and ... in their network. You'll be a key part of Cisco CX's adoption and customer success efforts as we seek to deliver the best possible customer experience.… more
- Cisco (New York, NY)
- …technical advisor and drive the successful adoption of Cisco products and technologies. * Customer Success and Adoption - Advocate for current and emerging ... in their network. You'll be a key part of Cisco CX's adoption and customer success efforts as we seek to deliver the best possible customer experience.… more
- Justworks (New York, NY)
- Customer Support Advocate , Employees New York, New...prior to moving over to your shift schedule. Your Success Profile What You Will Work On + Manage inbound ... assigned How You Will Do Your Work As a Customer Support Advocate , how results are achieved..., how results are achieved is paramount for your success and ultimately result in our success … more
- MongoDB (New York, NY)
- …collaborative mindset, and be extremely organized. The ideal candidate will be obsessed with customer success and advocate for our users through their entire ... Proficiency with email marketing platforms (Iterable, Marketo, Eloqua, etc.) and customer engagement platforms (Intercom, Braze, etc.) + Strong understanding of… more
- Confluent (Trenton, NJ)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Trenton, NJ)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- JPMorgan Chase (New York, NY)
- Home Lending's Customer Success team focus on lead generation, is a strategic area of focus for the Home Lending business. It defines the strategy and manage a ... targets (eg, lead generation). As a Vice President - Customer Success Manager within the Home Lending..., operational, and adoption/engagement analytics to develop, evaluate, and advocate potential solutions + Advocate and maintain… more
- PagerDuty (Trenton, NJ)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer : + Proactively engage… more
- Amazon (New York, NY)
- …teams to make long-term strategic impacts on customers and businesses? As a Manager, Customer Success Management on the Household Essentials team, you will lead ... a team of Customer Success Managers responsible for influencing growth...internal stakeholders; be a trusted advisor and a business advocate . * Monitor Customer satisfaction survey results,… more
- Cisco (New York, NY)
- …with a diverse range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, and Partners. Your role involves ... exceptional value to our customers. Your Impact As a Customer Success Manager, you play a crucial...success and happiness. * Acting as a technology advocate , providing feedback to Cisco's product teams for development… more
- Fiserv (New York, NY)
- …impact on a global scale, come make a difference at Fiserv. **Job Title** Senior Customer Success Manager **What does a successful Senior Customer Success ... Receivables Solutions (EBRS) Team at Fiserv?** As a Senior Customer Success Manager, you will serve as...address potential issues. + Lead key initiatives such as customer education or product feedback loops. + Advocate… more
- DataVisor (New York, NY)
- …positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a strategic partner ... You'll work cross-functionally with Product and Engineering teams to advocate for customer needs and support ongoing...5+ years of experience in fraud strategy, risk analytics, customer success , or fraud operations within fintech,… more
- Confluent (Trenton, NJ)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success , retention, and subscription expansion within...of Confluent + Work across the organization as the customer 's champion to advocate for their needs… more
- Amazon (New York, NY)
- …Specialists & Partners (ASP) org, you will be responsible for scaling AWS's customer success methodologies across our partner ecosystem to drive measurable ... enablement with hands-on execution to establish partners as extensions of AWS's customer success organization. Key job responsibilities Strategy and approach: -… more
- Cisco (New York, NY)
- …and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support, Customer Success , Renewals, and Partners to drive value realization. ... customers and understanding their business challenges and objectives. * Advocate for the customer within Cisco, ensuring... Customer plan aligning Delivery, Partner, Architecture, and Customer Success adoption strategy and execution *… more
- Cisco (New York, NY)
- …Cisco solutions in their network. You'll be a key part of Cisco CX's adoption and customer success efforts as we seek to deliver the best possible customer ... current and emerging mass-scale routing technologies, ensuring solutions are relevant to customer success and aligned with Cisco's Validated Guides for Service… more
- Nutanix (New York, NY)
- …team which values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix technology, all ... customer business needs. + Create and document tailored Customer Success Plans that align with customers'...to help customers achieve operational efficiency. + Collect and advocate customer feedback to influence future product… more
- Verint Systems, Inc. (Trenton, NJ)
- …practices to guide customers toward optimized outcomes + Develop and execute Joint Success Plans aligned to customer goals, tracking measurable business outcomes ... At Verint, we believe customer engagement is the core of every global...with key clients, acting as a trusted advisor and advocate + Ensure customers remain renewal-ready by proactively addressing… more