- Novo Nordisk Inc. (Plainsboro, NJ)
- …factors. Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; ... group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus… more
- Justworks (New York, NY)
- Customer Support Advocate , Employees New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, ... overall Justworks service offering. In this role you will support the worksite employees (WSEs) of our...assigned How You Will Do Your Work As a Customer Support Advocate , how results… more
- Lumen (Trenton, NJ)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our ... our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use… more
- Lumen (Trenton, NJ)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures our small ... leveraging their current Lumen solutions. **The Main Responsibilities** * Implement ** customer success plans** using standardized journey templates to set … more
- Educational Alliance, Inc. (New York, NY)
- …will work as a fully integrated team member providing peer recovery support to individuals in outpatient, residential, and community settings. The Peer Navigator ... will also serve as a role model, mentor, advocate , and motivator for individuals in recovery, their family...in recovery, their family members, friends, and allies to support long-term recovery. SCOPE OF INFLUENCE + Internal stakeholders:… more
- WTW (New York, NY)
- …+ Able and willing to work a flexible work schedule as agreed + Customer and relationship management focus + Negation skills - ability to drive conflict resolution ... required and client service plan. Partner with the producer or Client Advocate to facilitate and lead external strategy meetings. Ensure in-session documentation is… more
- Confluent (Trenton, NJ)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers… more
- Cisco (New York, NY)
- …Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support , Customer Success, Renewals, and Partners to drive value ... customers and understanding their business challenges and objectives. * Advocate for the customer within Cisco, ensuring...future for all. Our passion is connection-we celebrate our employees ' diverse set of backgrounds and focus on unlocking… more
- Confluent (Trenton, NJ)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers… more
- Cisco (New York, NY)
- …Serve as an integrated member of the Cisco CX team supporting customer outcome-oriented engineering, implementation, and production support efforts. Provide ... products and solutions. Customer Engagement - Lead customer delivery engineering engagements and provide escalation support...drive the successful adoption of Cisco products and technologies. Customer Success and Adoption - Advocate for… more
- Cisco (New York, NY)
- …Serve as an integrated member of the Cisco CX team supporting customer outcome-oriented engineering, implementation, and production support efforts. Provide ... and solutions. * Customer Engagement - Lead customer delivery engineering engagements and provide escalation support...the successful adoption of Cisco products and technologies. * Customer Success and Adoption - Advocate for… more
- Celestica (New York, NY)
- …Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. ... Division. Provides direct & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes… more
- PagerDuty (Trenton, NJ)
- …achieve business value and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer : + Proactively engage with customers to ... revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and… more
- Fiserv (New York, NY)
- …for improvement and proactively address potential issues. + Lead key initiatives such as customer education or product feedback loops. + Advocate for the voice ... on a global scale, come make a difference at Fiserv. **Job Title** Senior Customer Success Manager **What does a successful Senior Customer Success Manager do… more
- JPMorgan Chase (New York, NY)
- …key success metrics on key initiatives + Serve as the general manager and customer advocate on financial & digital product teams empowered to reimagine banking ... & design, financial product & enablement, strategy, finance, data & analytics, customer experience and marketing, and field support . **Job Responsibilities** +… more
- Cisco (New York, NY)
- …are received. Role Overview We are seeking an Service Provider Routing Customer Delivery Architect within the CX Global Enterprise Segment Premier organization. You ... leadership as an onsite embedded engineering expert working with a global financial services customer in New York, helping the customer align Cisco products and… more
- Cisco (New York, NY)
- …Meet the Team You will work closely with a diverse range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, ... environment will enable you to leverage the expertise and support of various team members to achieve shared goals...exceptional value to our customers. Your Impact As a Customer Success Manager, you play a crucial role in… more
- Celestica (New York, NY)
- …requests and escalations with the support of internal teams. + Acts as a customer advocate to drive prioritization of projects and responses to customer ... Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Director 1 **Job Title:** Global Business Office… more
- Confluent (Trenton, NJ)
- …strong advocates on behalf of Confluent + Work across the organization as the customer 's champion to advocate for their needs and ensure company alignment in ... team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving customer … more
- Verint Systems, Inc. (Trenton, NJ)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase ... at www.verint.com . **Overview of Job Function:** Verint's Strategic Customer Engagement Director focuses on building long-term, mutually beneficial partnerships… more
