- Prime Therapeutics (Trenton, NJ)
- … Voice of Customer and Journeys - Remote **Job Description** The Director Voice of Customer and Journeys oversees teams that drive continuous ... director leads teams that consult, provide insights from voice of customer (VOC) and lead experience...+ Oversee team that develops and maintains understanding of customer journeys to identify brand and … more
- Microsoft Corporation (New York, NY)
- Are you passionate about driving incredible customer journeys ? Global Marketing Engines and Experiences (E&E) provides the foundation for all Marketing engines, ... across paid and organic touchpoints. Reporting to the Senior Director of Digital Journeys & SEO, the...will lead a team to drive end-to-end optimization of customer journeys across every digital touchpoint-web, email,… more
- Novo Nordisk (Plainsboro, NJ)
- …for patients, we look forward to hearing from you. The Position The Executive Director , Customer Experience will define the vision for customer experience ... and CX excellence, leading the development of a superior customer experience strategy by building CX journeys ...experience the organization. This role aims to elevate the voice of the customer within our organization… more
- Cengage Group (New York, NY)
- …leading both direct reports and matrixed execution teams. + Deep understanding of customer journeys across both B2B and B2C environments (faculty, student, ... and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these… more
- iHeartMedia (New York, NY)
- …events and conversations in the nation for fans and advertisers. As Director , B2B Content Marketing, you'll lead iHeartMedia content marketing reaching HoldCos, ... advertisers, and deliver relevant, high-value content at the right moment in the customer journey. + Create content for every B2B touchpoint: email, site, events,… more
- Wolters Kluwer (New York, NY)
- … customer -firm size, buying behaviors, pain points, personas, and journeys + Prioritize marketing initiatives based on Professional segment needs, opportunities, ... adjust plans to optimize impact and ROI + Be the voice of the Professional customer unit in cross-company marketing planning and strategy **Qualifications** +… more
- Bristol Myers Squibb (Princeton, NJ)
- …and competitive landscape. This individual will leverage insights from patient journeys to further define strategies that drive the development of clinically ... a goal to inform asset decision making and portfolio tradeoffs + Be the voice of Medical to inform and accelerate decision making and governance for assigned… more
- Tiffany & Co. (New York, NY)
- The Manager of Global Clienteling reports to the Director of Global Client Development, and it is part of Global Retail Excellence team. They are responsible for ... the management and enhancement of the global strategy, leveraging qualitative retail insight, voice of our clients and strong data driven results + Develop and lead… more
- Highmark Health (Trenton, NJ)
- …data and/or personas to inform content strategy and/or content deliverables + Analyzes customer journeys to align content with each stage + Stays updated ... key member of the enGen Strategy team (Reports to Director of B to B Marketing with dotted line...performance + Plans for and effectively uses qualitative, quantitative, Voice of the Customer , and data insights… more