- RWJBarnabas Health (Somerville, NJ)
- Patient Accounts ( Customer Services ) - Hybrid...knowledge of Patient Accounting systems + Strong customer service skills + Must be able to ... RWJUH at Hamilton- Hamilton Township, NJ Job Summary: The Patient Accounts ( Customer Services...will support maximization of collection of balances due or account resolution from all sources. Meets Quality and Productivity… more
- RWJBarnabas Health (Somerville, NJ)
- Patient Accounts ( Customer Services ) - Hybrid-...knowledge of Patient Accounting systems + Strong customer service skills + Must be able to ... the candidate's educational background, skills and professional experience. Job Summary: The Patient Accounts ( Customer Services ) Representative position… more
- Otsuka America Pharmaceutical Inc. (Trenton, NJ)
- …a fast-paced environment + Superior organizational and time management skills + Customer service focus and professionalism **Physical Requirements** This role ... long-term impact to customers, patients, employees, and the business. ** Patient & Customer Centricity -** Maintain an...do not require any financial, credit card or bank account information and/or any payment of any kind to… more
- Otsuka America Pharmaceutical Inc. (Trenton, NJ)
- …Skills: + 7+ years of experience in healthcare analytics, with a focus on patient services & reimbursement and/or specialty pharmacy. + Strong expertise in ... patient support programs, and distribution efficiency. + Drive hub service optimization initiatives, such as streamlining patient enrollment and benefits… more
- Otsuka America Pharmaceutical Inc. (Trenton, NJ)
- …of collaborating to develop training resources + Lead cross-functional efforts to align patient services with broader company objectives + Foster a culture of ... patient care and operational excellence in our support services , inclusive of medication administration training and lifestyle management counseling. **Key… more
- Intermountain Health (Trenton, NJ)
- …+ Professional etiquette and communication. + Collaboration / Teamwork + Confidentiality + Customer service + Resolving patient needs + Computer literacy ... **Job Description:** The Patient Service Representative (PSR) serves as...+ Cash management **Minimum Qualifications** + Six months of customer service experience involving interactions with customers.… more
- RWJBarnabas Health (New Brunswick, NJ)
- …performance goals. The Assistant Director will ensure that there is excellent patient throughput, exemplary customer service , strategies to mitigate ... Patient Access Department with primary focus on excellent customer service + Ensures that processes and...Reimbursement + Student Loan Planning Support + Flexible Spending Accounts + Wellness Programs + Voluntary Benefits (eg, Pet… more
- Novo Nordisk (Plainsboro, NJ)
- …brand management/marketing and/or sales/operations/market access experience required + Experience with patient support programs, customer facing self- service ... us? The Position Supports the strategy development and execution of web-based NovoCare(R) patient support services across the Novo Nordisk portfolio. This role… more
- Otsuka America Pharmaceutical Inc. (Trenton, NJ)
- … customer engagement. + Manage content development, in-house creative services , and marketing/PRC operations to ensure complaint, high quality customer ... decisions considering the long-term impact to customers, patients, employees, and the business. ** Patient & Customer Centricity -** Maintain an ongoing focus on… more
- RWJBarnabas Health (New Brunswick, NJ)
- …position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data ... 40 hours per week Essential Functions: + Provides excellent customer service to all patients, colleagues and...delegating tasks and timing team breaks/lunches to maintain the customer services levels at all times +… more
- RWJBarnabas Health (New Brunswick, NJ)
- …ensures timely registration and promote patient satisfaction. Qualifications: Required: + Customer service experience + High School diploma Preferred: + ... required + Full-Time, 40 hours per week Essential Functions: + Provides excellent customer service to all patients, colleagues and other external and internal… more
- RWJBarnabas Health (Somerville, NJ)
- …patient satisfaction. Qualifications: Required: + High School diploma + Customer service experience + Minimum of 3 years Patient Access experience + ... required + Full-Time, 40 hours per week Essential Functions: + Provides excellent customer service to all patients, colleagues and other external and internal… more
- Cardinal Health (Trenton, NJ)
- …or high touch customer interaction experience preferred + Previous Hub or Patient Support Service experience preferred + High School diploma or equivalent ... pharmacies, and insurance companies, to ensure seamless coordination of patient care and timely access to necessary services...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Otsuka America Pharmaceutical Inc. (Trenton, NJ)
- …launched a new customer engagement approach designed to better deliver on patient , caregiver, and HCP needs in an evolving healthcare environment. The new model ... The local "ecosystem approach" creates a unified focus among account management, medical, patient access and market...engaging in broad clinical and scientific discussions that impact patient care, resulting in rich customer insights… more
- Otsuka America Pharmaceutical Inc. (Trenton, NJ)
- …any operational challenges. + Collaborate with the team to continuously improve patient services and operational processes, including reviewing and optimizing ... with pharmaceutical industry with an emphasis on specialty pharmacy experience and patient services . + Experience evaluating data sources for insights,… more
- Otsuka America Pharmaceutical Inc. (Trenton, NJ)
- …in managing cross-functional teams, including brand marketing, product management, and patient services . + Deep knowledge of specialty pharmacy processes, ... the overall product positioning and launch plans. + Collaborate with marketing and patient access teams to drive customer -centric programs and initiatives, such… more
- RWJBarnabas Health (Hamilton, NJ)
- …Patient Satisfaction for all customer groups + Serves as a role model for patient customer service with scores in the 90 percentile on the survey tool ... of test orders vs script requested testing and MD information in order to exceed customer service expectations and expedite testing and reporting + Less than 2… more
- Cardinal Health (Trenton, NJ)
- …trust + Work collaboratively with internal and external teams including Operations, Customer Service , and Software Engineering during deployment process as well ... innovation deliver the most cost effective and workflow efficient patient care possible. The Customer Success Manager...levels of an organization + Strong analytical skills + Customer service , problem solving, and project management… more
- Cardinal Health (Trenton, NJ)
- …The Senior Case Manager supports patient access to therapy through patient support services in accordance with the program business rules and ... pharmacies, and insurance companies, to ensure seamless coordination of patient care and timely access to necessary services...and data analytics to make strategic decisions while prioritizing patient and customer needs, while tracking and… more
- Cardinal Health (Trenton, NJ)
- …to patients who need them-faster.** **_Responsibilities_** The Case Manager supports patient access to therapy through Reimbursement Support Services in ... concerns in a timely manner + Proactive follow-up with various contacts to ensure patient access to therapy + Demonstrate superior customer support talents +… more