- Coinbase (Trenton, NJ)
- …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 5+ years of experience in technical program management, preferably in consumer facing… more
- Coinbase (Trenton, NJ)
- …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- J&J Family of Companies (Raritan, NJ)
- …for our Global Touchless Services, EDI, and Automated Customer Order Experience ( CX ) capabilities. The Senior Manager, Functional Engineer, will be responsible ... Automated CX capabilities globally. The individual will collaborate with Senior Business and Technology Leaders to identify, prioritize, and deliver solutions in… more
- Coinbase (Trenton, NJ)
- …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
- Verint Systems, Inc. (Trenton, NJ)
- …field or equivalent work experience + 6+ years of experience in technical program or project management, process improvement, management consulting, and/or ... Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX...key member of Professional Services, the role of the Program Manager is to serve as a customer advocate… more
- Coinbase (Trenton, NJ)
- … technical and non- technical leaders with ease via weekly and monthly program updates. * Quickly distill complex technical themes so that an entry level, ... is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of...Collaborate with engineers, designers, product managers, cross-org stakeholders and senior leadership to turn our vision into a tangible… more