- CAI (Trenton, NJ)
- Bilingual (Spanish/English) Service Desk Analyst **Req number:** R6465 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is ... in bringing neurodiversity to the enterprise. **Job Summary** As a Bilingual Service Desk Analyst , you will be responsible for receiving requests from… more
- SHI (Somerset, NJ)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical ... urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or New… more
- SHI (Somerset, NJ)
- …yours.** **Job Summary** SHI has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for incident and ... technology-related incidents. We are looking for someone with excellent customer service / service desk skills, creative troubleshooting techniques, and… more
- GovCIO (Trenton, NJ)
- **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). The ... Help Desk Analyst supports the IAM Operations and...Help Desk Analyst supports the IAM Operations and Maintenance team by... training documentation that is released to the Enterprise Service Desk (ESD)/Help Desk staff… more
- Robert Half Technology (Princeton, NJ)
- Description We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical ... in system updates and rollouts. * Provide exceptional customer service and communicate effectively with users to address their...1-3 years of experience in IT support or help desk roles. * Proficiency in Windows operating systems, Microsoft… more
- Axis (Princeton, NJ)
- …lines insurance and reinsurance. We stand apart for our outstanding client service , intelligent risk taking and superior risk adjusted returns for our shareholders. ... candidates taking part in the selection process. **Claims Business Analyst ** **How does this role contribute to our collective...is necessary._ _While much of the work may be desk -bound, there might be occasions requiring mobility within the… more
- Capgemini (Warren, NJ)
- …SOPs, KEDBs, operational manuals, and ITIL process documents. Collaborate with the Service Desk for shift-left initiatives and escalation handling. Provide user ... **Job Title:** Senior Desktop Analyst - Technical Desktop Support Engineer **Location:** Warren,...practices. Ensure compliance with IT policies, security protocols, and service delivery standards. Generate trend analysis and performance reports… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time ... of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers. Creates, reviews, and finalizes quality documentation and… more
- Evolent (Trenton, NJ)
- …solver + Basic knowledge of web development + Familiarity with JIRA Service Desk ticketing system/Confluence experience, Microsoft Azure - Application Insights ... Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you...databases, SQL, XML, EDI/x12 transactions is preferred + Customer service experience is preferred To ensure a secure hiring… more
- NJM Insurance (Trenton, NJ)
- …hardware, applications, and/or workstation OS upgrades. Work in coordination with the IT Service Desk in the Field Analyst capacity when assigned. ... assigned work as defined in current call tracking tool. Adhere to current Service Level Agreements with regard to priorities and defined timelines for solution… more
- GSI Service Group Inc. (Trenton, NJ)
- **JOB SUMMARY** The Project Analyst will perform a variety of tasks associated with planning, coordinating and executing the administration of a program. The ... Request for non-emergency computer maintenance through local Information Technology help desk . + Answers all inquiries pertaining to all MFH Program and… more
- Canon USA & Affiliates (Burlington, NJ)
- …interact with our clients. Acts as an individual contributor in a help desk environment, using skills and resources to provide technical support. Creates tickets and ... cases. - Documents and manages the support interaction via Service Management tools. - Utilizes, contributes and improves the...in a client facing support role such as help desk technical services, desktop, or field technician support. -… more