- U-Haul (Grand Prairie, TX)
- …If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent ! U-Haul offers a wide range of personal and professional growth within its ... Illness/Group Accident Insurance + Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: + Assist with calls from and to customers. +… more
- Bank of America (Addison, TX)
- …high customer service excellence utilizingrelationship-buildingand problem-resolution skills in a call center environment. + Exceeds monthly efficiency ... Consumer AML Operations KYC Contact Center Phone Agent - Bilingual Addison,...+ Minimum of 1 year customer service experience in call center environment, preferably in the Banking/Financial… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert… more
- Mass Markets (Dallas, TX)
- …of age + High School Diploma or Equivalent + Minimum of three (3) years in a call center environment + Minimum of (1) year of experience in a customer service ... POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Dallas, TX)
- …our customer service representatives are at their best when they're happy. This is an on-site call center position and a chance to work indoors in a fun and ... POSITION OVERVIEW ENERGY CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Dallas, TX)
- …Determining work procedures, preparing work schedules, and expediting workflow + Responsible for hiring , coaching and terminating call center employees + Be ... excellent communication skills, we need your help in managing call center sales agents. While your team...+ Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management,… more
- Google (Addison, TX)
- …that achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ... AI principles and experience building AI agents including emerging frameworks like Agent Development Kit (ADK), A2A, MCP, etc. + Familiarity with building… more
- Fannie Mae (Plano, TX)
- …underwriting, or servicing. * Minimum of 3-5 years of experience in an outbound call center or inside sales role. * Prior people management experience. Strong ... services. In this role, you will support targeted outbound call campaigns to existing Fannie Mae clients to promote,...Ability to manage through change and be a change agent for your team. * Excellent problem-solving skills. *… more
- JPMorgan Chase (Plano, TX)
- …design and integration to CCaaS migration and continuous optimization + Designs AI-driven call flows and automation that reduce agent transfers, improve call ... IVR, and agentic AI, aligned with customer experience goals and contact center transformation initiatives. + Leads end-to-end implementation of IVR, voicebot, and… more
- DriveTime (Fort Worth, TX)
- …Degree Required. Bachelor's Degree preferred. + 2+ years of management experience in a call center or retail environment. + Knowledge of Fair Debt Collection ... success. + Monitors and reviews the work of each agent to ensure it is effective, within policy and...Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background… more
- NTT DATA North America (Dallas, TX)
- …Authentication process All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material. Must ... employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we… more