- AireSpring (Dallas, TX)
- …Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program". Job Summary: The Customer Success Service Manager is responsible for ensuring ... the main point of contact along with a Platinum Customer Success Manager for clients...Customer -centric mindset with a passion for delivering exceptional service . + Analytical and strategic thinking skills. + Proactive,… more
- Amazon (Dallas, TX)
- …of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... to be part of a team that is redefining customer success with our customers and partners?...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Enverus (Dallas, TX)
- Customer Success Manager Why YOU...to promote partnership in evaluating and presenting product / service portfolio expansion with the customer (s) + ... to more than 6,000 customers in 50 countries. The Customer Success Manager will champion...the management team when individuals have not delivered expected service levels. Knowing how and who to engage to… more
- Omnigo Software (Plano, TX)
- …to drive adoption and demonstrate ongoing value to ensure high customer retention. The Customer Success Manager is a key member of the organization as it ... in a customer -facing or Customer Success role within an enterprise software or software-as-a- service organization + A passion for Customer Engagement… more
- Brink's (Coppell, TX)
- …growth and advancement opportunities for its employees. We have a challenging opportunity for a Customer Service Manager . Job Summary: As a Customer ... Manager , you will serve as the primary customer service contact for identified client(s) and...and a future driven by innovation, Brink's partners for customer success , empowering businesses across the globe… more
- Amazon (Dallas, TX)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... looking for leaders like you to help launch SAP Success Central (SAPSC), a dedicated Center of Excellence providing...you'll be responsible for defining the the product and service vision for SAPSC to maximize our value to… more
- Capital One (Dallas, TX)
- Dealer Success Manager This Dealer Success...nature of this role, we are looking for a customer centric individual who can excel at training/driving tool ... cover the Dallas, TX metro area. As a Dealer Success Manager , you will create and modify...45% travel) - Driving process improvements aligned with desired customer outcomes - Providing subject matter expertise on processes… more
- American Airlines (Dallas, TX)
- …on board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, ... operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service , resulting in employee and customer … more
- Paycom Online (Grapevine, TX)
- …software company in the $96 billion HR industry. If you're passionate about customer success , enjoy problem-solving, and see yourself as a company ambassador, ... States **When You Win, We Win** As a Client Success Manager (internally known as a Paycom...growth and foster long-term partnerships all while delivering world-class customer service . + Lucrative compensation package that… more
- Acosta Group (Lewisville, TX)
- **DESCRIPTION** We are seeking a Client Success Manager who will serve as the primary point of contact to Acosta clients post contract execution. This position ... will partner with key internal client touchpoints, such as business managers, customer managers, and various internal teams to coordinate strategic and creative… more
- Toyota (Plano, TX)
- …in an innovative, collaborative environment. **Job Title:** Global Information Security Customer Enablement Manager **Location:** Plano, TX **Excited to grow ... with us. **Position Overview:** As the Global Information Security Customer Enablement Manager , you will serve as...you bring:** + 5-10 years of experience in Client Success , Customer Experience or consulting acceptable with… more
- Saia, Inc (Grand Prairie, TX)
- …and it's exactly what _going further_ is all about. **Position Summary** Manages customer service operations within a geographic region. Ensures high levels of ... concerns, and collaborating with local leadership to achieve regional customer service goals. **Major Tasks and Responsibilities**...or more of the time. **Benefits** At Saia, your success is our success ! That's why we… more
- McAfee, Inc. (Frisco, TX)
- …customer and expert experience feedback loop? We're bringing a team of troubleshooting customer service support agents in-house to transform the Customer ... process or system designs, and partner with the Vendor Manager Organization and frontline teams to drive change. Your...improvements to all stakeholders will be key to your success in this role. This position is based in… more
- Comerica (Dallas, TX)
- Job Description Product Manager IV Responsible for ensuring assigned product(s) is relevant, sold properly, and is managed to a positive customer experience as ... product(s) through research (internal and external), discovery, validation and customer interactions and presentations, white papers, etc. Define market problems… more
- Amazon (Dallas, TX)
- …Support Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program to define and own our ... change management communications from AWS. You will work directly with different customer persona's to define requirements for each vertical/industry and feed these… more
- Golden State Foods (Frisco, TX)
- …business environment. + Travel Requirements: Willingness to travel 20% within designated region. LocationUS-TX-Frisco Job ID 2024-20537 Category Customer Service ... Management: + Lead and manage key strategic initiatives aimed at improving customer experience, operational efficiency, and product/ service delivery. + Act as… more
- Nutanix (Dallas, TX)
- …team which values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix technology, all ... customer business needs. + Create and document tailored Customer Success Plans that align with customers'...customer feedback to influence future product development and service enhancements at Nutanix. + Lead the technical onboarding… more
- Amazon (Dallas, TX)
- …involved in the change management process of the customer 's environment to ensure success and service up-time. - Work with application owners to develop and ... features to run their mission-critical applications. The Senior Cloud Service Deliver Manager is engaged with the...and believe that world class support is critical to customer success . Every day will bring new… more
- Infinite Electronics International, Inc (Lewisville, TX)
- …urgency is the DNA that drives our business. The Sales and Service Manager is instrumental in ensuring peak customer satisfaction by leading and managing a ... to implement streamlined procedures to enhance efficiency in the Customer Success Center. + Collaborate with cross-functional...data and make informed decisions. + Strong background in customer service management, with a focus on… more
- NTT America, Inc. (Dallas, TX)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Delivery Mgr/Project Manager - Cloud Services to join our ... (US). NTT DATA is currently looking for an Infrastructure Service Delivery Manager . This is a remote...Include:** . Maintaining positive relationships with customers. . Identifying customer needs and overseeing service delivery within… more