- GRAIL (Menlo Park, CA)
- … for GRAIL's Customer Service Team. We are seeking a Customer Service Operations Lead to drive the execution of strategic initiatives, optimize ... Lead the development and implementation of new customer service programs, tools, and initiatives from...+ Develop and refine standard operating procedures (SOPs) for customer service operations . + Ensure… more
- J&J Family of Companies (San Jose, CA)
- …improving bottom-line. + Lead the local onsite team to provide best-in-class service to our key customer stakeholders by providing single point of contact ... for the best talent for a** DePuy Synthes Sales Operations Senior Site Lead , based in Sunnyvale,...advanced analytics. This role is the liaison between Sales, Customer Service , Finance, and Supply Chain relative… more
- Snap Inc. (Palo Alto, CA)
- …services; and its AR glasses, Spectacles (https://www.spectacles.com/) . We're looking for a Sales Operations Lead to join our team at Snap! The mission of the ... Sales Strategy & Operations group is to maximize Ads business growth and...the right hand to our Global Small and Medium Customer (SMC) sales organization, a team focused on accelerating… more
- Microsoft Corporation (Mountain View, CA)
- …success metrics, and experiment plans; validate impact via A/B tests and holdouts. + Lead the end-to-end rollout of customer -facing AI Agents as a standard ... As a Capability Lead in the Connected Sales & Marketing team,...business impact. + Familiarity with MarTech platforms (journey orchestration, customer data platform (CDP), email service provider… more
- Stryker (Palo Alto, CA)
- …and is able to share that expertise with a wide array of audience. Provides in- service training at the request of the customer . Supports and guides Sr. ... guides day-to-day function of team to ensure OR efficiency and drive customer satisfaction. Manages charge sheets and billing for account. **Business Expertise:**… more
- Honeywell (Santa Clara, CA)
- …the growth of our business. You will report directly to our Lead Field Service Supervisor, and you'll work at customer sites within a designated service ... As a Lead Field Service Technician - DDC...ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will… more
- Siemens (Fremont, CA)
- …us** **!** Our **Fire/Life S** **afety S** **ervice Operations Supervisors ** lead teams that are responsible for performing service work on fire alarm/life ... buildings such as hospitals, universities, and large industrial facilities. As a Service Operations Supervisor, you are responsible for the overall success… more
- Compass Group, North America (Hayward, CA)
- …background in senior leadership roles with exposure to contract/budget management, customer service , people development, food services, negotiations, etc. + ... registered dietitians, 300 executive chefs, and 17,000 professional food service team members. **Job Summary** Working as a **Regional...members. **Job Summary** Working as a **Regional Director of Operations (RDO)** you will lead , manage, and… more
- IQVIA (Oakland, CA)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- Abbott (Alameda, CA)
- …all training is updated. + Lead and coordinate the internal Lingo related customer service team, third customer service teams and partnerships. ... Abbott shape the future of healthcare. As the Senior Customer Service Manager, you will report to...action plans to ensure sustainableimprovements in building andmaintaining a customer -centric culture. + Lead and participate on… more
- Intuit (Mountain View, CA)
- …retail expertise, strategy, and customer obsession to set unparalleled standards in onsite service excellence. **How you will lead ** + **Manage and lead ... create an environment in which onsite experts are empowered to deliver exceptional customer service while driving retail success. In addition to overseeing the… more
- British Swim School (Brentwood, CA)
- …Responsibilities + Operational Excellence:Ensure seamless execution of swim lessons and customer service across multiple locations. Handle staff scheduling, ... community to ensure "survival of the littlest". As an Operations Manager, you'll lead a dedicated team...School approach. We also have exciting opportunities with our Customer Service Team, even if you're not… more
- The ODP Corporation (Walnut Creek, CA)
- …preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer skills and the ability to ... high-quality print materials. The Print Sales and Services team lead will help lead a customer...information necessary to complete the job. + Skilled in Customer Service and Print Services experience would… more
- PVH Corp. (Livermore, CA)
- …function is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards **.** The Lead Associate also performs a ... meetings, as needed + Articulates Corporate business goals within the store. **Delivering Customer Service :** + Consistently provides Customer Service … more
- Pet Food Express (Pleasanton, CA)
- …supporting a culture of honesty and connecting the links between customer service and shrink. + Support overall store operations by performing additional ... learn about pet products, and a commitment to gold-star customer service , we'd love to hear from...service , we'd love to hear from you! Our Lead Sales Consultants are trusted keyholders who drive sales,… more
- Amazon (Santa Clara, CA)
- Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service 's (ACS) text-based AI initiatives. In this role, you will spearhead ... development of our large language model foundations and agentic AI solutions for customer service automation. You will architect scalable chatbot solutions that… more
- Amazon (Mountain View, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... In-Year Planning, and Goals Planning in partnership with WW Operations teams and Field Operations teams to...on the Highest Standards: believing every stakeholder is a customer and every customer deserves our best… more
- Intuit (Mountain View, CA)
- …and implement lead qualification and scoring models aligned with Ideal Customer Profiles (ICPs), Personas, and Customer Journey maps. * Collaborate with ... generation outcomes. * Foster collaboration across teams such as Marketing, Finance, Service Delivery, and Operations , ensuring alignment and shared objectives.… more
- Republic Services (Fremont, CA)
- …commitment to safe operations and active personal outreach to operational employees. Customer Experience + Provide service to all customers that meets or ... **POSITION SUMMARY:** Within a division, the Operations Supervisor - Hauling Operations is...standards. Responsibilities include the execution and delivery of Safety, Customer Experience, and Efficiency while supporting a culture of… more
- Stanford Health Care (Menlo Park, CA)
- …Care and other Stanford Medicine entities to ensure safe and successful non-clinical operations 24/7 and plan for the organization's future facility needs. For more ... about Facilities Services, visit https://stanfordhealthcare.org/about-us/facilities-services-and-planning.html The Facilities Services Business Operations & Strategic Initiatives department ("BOSI") ensures that all… more