- GRAIL (Menlo Park, CA)
- … for GRAIL's Customer Service Team. We are seeking a Customer Service Operations Lead to drive the execution of strategic initiatives, optimize ... Lead the development and implementation of new customer service programs, tools, and initiatives from...+ Develop and refine standard operating procedures (SOPs) for customer service operations . + Ensure… more
- Twist BioScience (South San Francisco, CA)
- …communicate effectively with diverse internal teams, including engineering, marketing, sales, operations , and customer support, to break down silos, synthesize ... This role sits at the intersection of product, engineering, and business. You'll lead all aspects of product development from ideation through discovery and launch,… more
- Twist BioScience (South San Francisco, CA)
- … teams to support configurable product offerings and customer -specific requirements.Mentorship & CollaborationMentor junior engineers and provide technical ... robust, and flexible cross-functional solutions that support our business operations and evolving product offerings.Key ResponsibilitiesTechnical Leadership & Solution… more
- Stanford Health Care (Newark, CA)
- …enhance the operations , programs, communications and content management of the Customer Experience and Support Services team and TDS. In this role, the incumbent ... Brief Overview** The Senior Technology and Digital Solutions (TDS) Operations Analyst will work with a tight-knit, collaborative team...will be the lead of a group that contributes to the success… more
- NetApp (San Jose, CA)
- …with global distribution networks and depot operations . + Knowledge of service level agreements (SLAs) and customer support metrics. **Education** Bachelor's ... centers and depots. This role is critical to ensuring service excellence, operational efficiency, and customer satisfaction...10+ years of experience in supply chain, logistics, or service operations within the high-tech industry, with… more
- Towne Park (San Jose, CA)
- …millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a ... a new opportunity to brighten someone else's day and make an impact. When we see a customer , a client or one of our own team members smile, we know we made an… more
- Carollo Engineers (Walnut Creek, CA)
- …toward marketing and business goals + Work with the Business Development/Marketing, Internal Operations and Client Service leadership and to gather and document ... and construction of water and wastewater facilities. We are seeking a Marketing Operations Analyst to help The Marketing Operations Analyst primarily supports… more
- SLAC National Accelerator Laboratory (Menlo Park, CA)
- …projects. + Experience working in an environment dedicated to quality, safety and customer service . + Ability to negotiate mutually beneficial outcomes, manage ... serve as the Directorate liaison to the SLAC organizations lead by the Lab?s Director of Operations ...well as current research and trends, considers technology and customer impacts, and contributes relevant, informed ideas to lab… more
- Stanford Health Care (Newark, CA)
- …will be pivotal in optimizing our contact center technologies, directly benefitting operations , and enhancing patient & customer experience while ensuring ... a strong understanding of CCaaS (Contact Center as a Service ) solutions, Contact Center, and Telephony technologies, as well...Flows & work flows for an excellent Patient / Customer Experience leveraging a CCaaS platform. - Experience working… more
- Red River (San Jose, CA)
- …technical and non-technical audiences and work across infrastructure, architecture, security, and operations . They must lead execution, adapt quickly, and move ... Red River is seeking a Technical Project Manager to oversee a portfolio of customer IT initiatives that span multiple technical and operational teams. This role will… more
- SanDisk (Milpitas, CA)
- …AND RESPONSIBILITIES: + Lead daily execution activities with 3rd party service providers and resolve various customer fulfilment exceptions by working cross ... facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations . With our global reach, we ensure the global supply chain has… more
- SanDisk (Milpitas, CA)
- …updated in changes with payroll and tax legislation + Ensures high value customer service to employees + Other projects/tasks as assigned **Qualifications** ... facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations . With our global reach, we ensure the global supply chain has… more
- Stanford Health Care (Menlo Park, CA)
- …key strategic initiatives, analyze performance metrics to drive continuous improvement, provide top-tier customer service and lead the future of a ... in the strategic development of the business, overseeing daily operations to ensure efficiency, quality and exceptional customer...call center management and a commitment to delivering outstanding customer service . This is more than just… more
- KONE, Inc (San Leandro, CA)
- …responsible for the development of our MOD sales and would drive an outside-in customer service mindset to meet our customers' needs.?You will also participate ... help make people's journeys safe, convenient and reliable. Our operations in over 60 countries around the world has...selling methodology?? + Do you demonstrate the ability to lead and sponsor change as well as have the… more
- NetApp (San Jose, CA)
- …strategic leader to drive our global outside counsel management and legal billing operations . This is a high-impact role that directly supports the Legal Leadership ... influences how we manage legal spend, optimize law firm and alternative legal service provider relationships, and deliver value across the enterprise. **This is a… more
- Cupertino Electric (San Jose, CA)
- …+ Lead and manage technology initiatives across the organization. Customer Relations & Project Management + Build effective relationships with customers, design ... technology solutions that support CEI's enterprise IT infrastructure and business operations . This role is instrumental in advancing our technology architecture… more
- SanDisk (Milpitas, CA)
- …other internal teams to ensure project alignment and success. + Ensure high-value customer service and effective communication with all partner functions. + ... facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations . With our global reach, we ensure the global supply chain has… more
- The Clorox Company (Oakland, CA)
- …enterprise inventory strategies / targets (eg, target policies by segment, service levels, replenishment logic) that support business priorities, and develop clear ... health, SLOB, etc.) + Promote inventory planning maturity and lead continuous improvement of Clorox inventory process and tools...operate as the Product Owner for that tool/s, in service of the Clorox Global Capability and Product Models.… more
- FreshRealm (Tracy, CA)
- …outcomes, and work to bring out the best in our employees as we service our customers. At FreshRealm, we welcome individuals from all backgrounds and abilities to ... you will work directly with key stakeholders across fulfillment and corporate operations . You will be responsible for executing and optimizing the analytical tools,… more
- SanDisk (Milpitas, CA)
- …facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations . With our global reach, we ensure the global supply chain has ... To support and provide ER policy/procedure guidance. + To lead or participate in ER projects. + To establish...and maintain standards around governance, case assignments, reporting and service level agreements + Manage ER database cases, and… more
