- Palo Alto Networks (Santa Clara, CA)
- …and shared success where your work truly matters. **Your Career** The Escalation Manager position is a strategic, high-visibility role that provides ... Networks business relationship and/or sales opportunities with key customers. The Escalation Manager will lead and manage the resolution of customers' critical… more
- M. C. Dean (San Jose, CA)
- …in a lab/pre-deployment setting. + Available for 24/7 on-call support as an escalation manager during assigned shifts. + Managing daily operations with the ... and cybersecurity industries. Responsibilities MC Dean San Jose is looking for Project Manager - High End Residential Security & Technology Solutions who will be… more
- Wells Fargo (San Jose, CA)
- …US Join us! **About this role:** Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer, Small & ... of applicable regulations, policy and procedure requirements, and audit and escalation procedures + Support customers and employees in resolving or escalating… more
- CommScope, Inc. (Sunnyvale, CA)
- Sr. Technical Operations Manager Req ID: 79951 Location: Sunnyvale, California, United States, 94089 In our 'always on' world, we believe it's essential to have a ... a CommScope BU is looking for a seasoned **Senior Technical Operations Manager ** to lead our global operations team in delivering world-class infrastructure… more
- Wells Fargo (San Jose, CA)
- **About this role:** Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career ... of operations, compliance, and technology + Collaborate with the Brokerage Support Manager and other support team members, as projects require, ensuring consistent… more
- SAP (Palo Alto, CA)
- …as customer resource capacity for innovation. **THE ROLE** As Technical Service Manager (TSM), we are looking for an accomplished Senior SAP Technical Consultant ... on their path to the Intelligent Enterprise. Technical Service Manager (TSM) acts as a trusted technical & Delivery...expectations with regards to service delivery. Act as first escalation point. . Own the technical discussions with the… more
- SAP (Palo Alto, CA)
- …as customer resource capacity for innovation. **THE ROLE** As Technical Service Manager (TSM), we are looking for an accomplished Senior SAP Technical Consultant ... on their path to the Intelligent Enterprise. Technical Service Manager (TSM) acts as a trusted technical & Delivery...expectations with regards to service delivery. Act as first escalation point. . Own the technical discussions with the… more
- Meta (Sunnyvale, CA)
- **Summary:** Meta is seeking a Regional Channel Operations Manager to play a pivotal role in aligning our organization's strategic direction with operational ... products, providing timely and accurate inventory reporting, serving as the primary escalation point for the team, and driving key operational initiatives. This… more
- Wells Fargo (San Leandro, CA)
- **About this role:** Wells Fargo is seeking a Senior Digital Product Manager to support TellerView as part of Branch Systems & Transformation within Consumer Small ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- Rubrik (Palo Alto, CA)
- …the challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role within the Customer Success organization, the successful ... PM, and IT to improve overall customer satisfaction. + Engage Support, escalation , and Engineering teams as needed to ensure an optimal Rubrik experience… more
- Deloitte (San Jose, CA)
- Microsoft Dynamics 365 Functional Finance Lead Manager The Emerging ERP Solutions practice is all about bringing you the best in cloud-based ERP applications like ... ISVs, and train on new versions and tools, keeping your knowledge sharp. Manager : Gain trusted advisor status with customers and prospects by understanding their… more
- Bank of America (Alameda, CA)
- …motivate, convey the "why" and connects contributions to business results. + Risk Manager : Leads and encourages the identification, escalation and resolution of ... Financial Center Manager Oakland, California;Alameda, California; Piedmont, California; Emeryville, California **To proceed with your application, you must be at… more
- Cognizant (San Jose, CA)
- …team. * Checkers for the special operations on critical cases * Manage the escalation queues for the team members * Manage daily absenteeism to maintain productivity ... process adherence * Handle supervisory calls and report to manager on performance, status and any escalations * Responsible...to the Customer with the assistance of the Operations Manager * Manage and resolve escalations and issues raised… more
- CBRE (Sunnyvale, CA)
- HSE Manager - Retail and Product Stewardship Job ID 239921 Posted 26-Sep-2025 Service line GWS Segment Role type Full-time Areas of Interest Health and ... - California - United States of America **About the Role:** The CBRE HSE Manager - Retail and Product Stewardship is responsible for supporting the development and… more
- Zoom (San Jose, CA)
- …and execute complex deals. You will serve as the primary point of escalation for non-standard deals, providing guidance on pricing, contract structuring, and revenue ... revenue recognition or other finance implications. + Serving as the primary escalation point for complex deals, maintaining deal momentum, resolving issues with… more
- ServiceNow, Inc. (Santa Clara, CA)
- …resolve customer issues that cannot be addressed through standard support channels. + Escalation Management: Serve as an escalation point for critical customer ... issues not resolved by Support, Expert Services (ES), or Impact teams. + Collaborate with Product Teams: Share feedback and insights from customer experiences with internal product and engineering teams to help improve features and usability. + New Product… more
- ServiceNow, Inc. (Santa Clara, CA)
- …for ITSM suite and support adoption of adjacent ServiceNow products. + Advanced Escalation Management: Serve as the primary escalation point for critical ... customer issues not resolved by Support, Expert Services (ES), or Impact teams. + Product Strategy & Influence: Partner closely with ServiceNow Product Management and R&D to provide field insights, influence the product roadmap, and contribute to ongoing… more
- CBRE (Mountain View, CA)
- EV Program Manager Job ID 241054 Posted 07-Oct-2025 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Location(s) Mountain View - ... services with a "Customer Centric" and hospitality mentality. Serve as the escalation point for EV Service Equipment (EVSE) providers. Perform Supplier and Partner… more
- Google (Mountain View, CA)
- Senior Software Engineering Manager , Android _corporate_fare_ Google _place_ Mountain View, CA, USA **Advanced** Experience owning outcomes and decision making, ... are able to optimize theirs. As a Software Engineering Manager you manage your project goals, contribute to product...guidance, make key architectural decisions, and serve as an escalation point for complex technical issues. + Mentor and… more
- ServiceNow, Inc. (Santa Clara, CA)
- …you work for them. **The Role:** ServiceNow is seeking an experienced and results-oriented ** Manager to lead our Go-To-Market Functional Lead team** . This role as a ... Manager of our Go-to-Market Sustain Team uses their superpower...ticket backlog, driving cross-functional resolution. + Act as an escalation point in US time-zone for high urgency incidents… more