- Cognizant (Pleasanton, CA)
- **About the role** As a Genesys Lead Architect , you will make an impact by Genesys Contact Center solutions. You will be a valued member of the Moment ... Contact Center team and work collaboratively with cross-functional teams and stakeholders. **In this role, you will:** . Gather and define requirements. . Facilitate collaboration between business and tech teams. . Perform in-depth analysis of business needs.… more